Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
A bunch of classy gents running a credible autograph/collectible company. Seriously, check them out, have some fun, and start your own collection of cherished memories.
The site is easy and fun. I love bidding and winning items and adding to my collection. My wife hates it but I love it lol
Top quality at a discount price. I used the site a number of times and I love the quality. Make sure you keep coming back because the inventory keeps changing.
Ive had a ton of success finding items from my childhood to bid on. Items arrive quickly and packaging is always top notch!
Solid site good prices easy to use. Got plenty of good products one dud but overall good experience with them so far
Good value and great service. My purchase arrived in perfect condition. Would highly recommend purchasing from them.
The staff is fun and their live box breaks are really cool. The products that they sell are amazing. Shipping is really fast and they upload tracking information for every product. Also many live giveaways as well.
These are awesome deals, great products, and very fast delivery only downer is buyer premium. But i have some great collectibles now and even better gifts
Happy with purchases thus far, good products, fast shipping. Will continue to use site. I like the art and sports memorabilia
I've have bought several items from this auction and they have all arrived in the same condition as they were listed online. I have had no issues with delays in shipping or items arriving damaged. The buyer's premium is a little steep but otherwise, there are no complaints on my end.
Great experience. Cards came in exact condition as expected. I will absolutely be using the site again.
Great prices quality products great auctions all with some sort of a well known certificate of authenticity. Costumer will go out of their way to make you satisfied. I have purchased over a couple thousand dollars worth merchandise
Chicago mystery box hit! Jay Hilgenberg Jersey, Kyle Schwarber autograph debut ticket with inscription and date!
Great selection. Great services quick shipping shopping! Waiting to auction again cant wait to win another item!
It was fast easy and was there where no ads too keep biding this place is awesome and could not be better
I would never bid for anything. They sent my item damaged. I can not replace the item. Stay away ok
Great prices and fast shipping on genuine sports memorabilia! Will be going back for more stuff for gifts and my own personal collection as well.
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members