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PrimeStyle

How would you rate PrimeStyle?
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Illinois
1 review
2 helpful votes
Follow Cynthia A.
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Not quite up to De Beers standard, but let's face it, when you are saving $3000 on a $5000 ring you don't expect it to be made by famous designers – do you? All in all this company does exactly what they say they going to do and sell good quality discount diamond jewelry, by cutting out the middleman. I have ordered several items from them and always been very satisfied with both the quality of the product and customer service in fact I'm surprised at just how good the customer services considering the low prices. I've always found, when using other companies, that if the price is low there was no customer service involved, but the opposite is true with primestyle – their customer service is second to none, and whenever I've spoken to anybody in their customer service department always been impressed with the level of knowledge and understanding of the product range. I have nothing bad to say about them, which – for me – is somewhat unusual.

Date of experience: March 1, 2014
GB
1 review
1 helpful vote
Follow Philips L.
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I am an idiot when it comes to buying presents for my wife, but since I found primestyle, it is as though I have become a master. I just contact their live help system and ask them what I should buy. They are extremely helpful, know their product range inside out and so far – touch wood – everything they have recommended has pleased my wife. I know eventually I will run out of products to buy from them, but until that time comes, I will be contacting them a few weeks before her birthday on a regular basis. Great company to deal with.

Date of experience: February 12, 2014
Texas
1 review
1 helpful vote
Follow Carolina J.
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If you're not a heavy buyer and don't like to spend a lot of money on jewelry but are particular about the quality, then primestyle is for you. However if you have big budgets with thousands of dollars in your pocket then I recommend other places to you. This website is mainly for those who want to spend anywhere between $1000 and $3000 though they do have products that cost much higher. I purchased 3 diamonds of different cuts (emerald cut, round cut and heart cut), one cross pendant and one tennis bracelet from them in the past 2 years and my experience has been nothing short of exceptional. This is how I would rate them.

Diamonds - 4.5 stars

Design - 4 stars

Ordering from the website 4.2 stars

Their service - 4.5 stars

Prices - 4.8 stars

Overall - 4.5 stars. Good luck with your purchase from them.

Date of experience: August 16, 2013
Indiana
1 review
0 helpful votes
Follow Brett G.
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So once I decided to ask the bird to marry me if, I was a bit shocked to discover just how expensive diamond engagement rings are. All my mates had warned me but I didn't really take any notice until I went down the shops found out for myself. Cor blimey these things are expensive. Then one of my mates who was just got married pointed me at a company called primestyle. I paid them a visit, discovered that they were way less expensive than buying it from the shops and on top of that shipped to England in less than a week. So, I stuck around, measured the bird's other rings that she wears on her right hand, ordered up the engagement ring and had it in five days. Cracking good service – and the ring fits, and we're getting married next spring. I know where I'll be buying the wedding rings.

Date of experience: March 2, 2014
California
1 review
2 helpful votes
Follow Paul J.
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All right, the quality of the products these guys provide may not be up to the standard of Tiffany's, but given the fact that you're saving a small fortune on everything you buy from them, I would find it hard to criticize them. Their customer service is second to none, the discounts they offer are insane, and when you talk to them, they are probably most helpful sales team have ever spoken to. There are not many online jewelry sellers that offer this level of service at the price. Definitely recommend them and vote them five stars.

Date of experience: February 5, 2014
Arizona
1 review
0 helpful votes
Follow Cuddy e.
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A great big thank you goes out to prime style because they really managed to get me out of trouble when I forgot my girlfriends birthday recently. I spoke to the online help desk – on a Sunday no less – found something pretty that she would like and had it delivered within two days. Unfortunately, I was working out in the sticks and had no chance to go buy something but primestyle came to the rescue. I’m not going to fool you that these are the absolute best diamonds on the planet, but the quality and value for money are exceptional. Plus they can get you out of trouble.

Date of experience: April 14, 2014
California
1 review
1 helpful vote
Follow Brenda S.
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One word, Helpful!
July 1, 2013

One word, Helpful!
I have bought several products online and Amazon is my favorite shopping site like the millions. But for my pendant i wanted to try a different jewelry provider… just hopped onto Primestyle, read their reviews on the internet and after a careful study went after my ever diamond pendant… their service has been absolutely amazing. From helping me through the order process to keeping me updated about the delivery, Primestyle is genuinely very helpful. It was a great experience buying from you. Thanks for helping me throughout.

Date of experience: July 1, 2013
California
1 review
2 helpful votes
Follow Trevor H.
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I have to give primestyle a 9 out of 10, but only because the delivery was delayed by a couple of days. Otherwise I would've given them the full 10. Having said that, everything else about my experience was perfect – as far as buying anything online can be called "perfect." Certainly the quality of the diamond was as described, the customer service is extremely good, and the amount of information on the site was also very good. Especially for first-time diamond buyer like myself. Apart from the delivery delay I can say this is a company that is definitely worth using.

Date of experience: February 13, 2014
New York
1 review
2 helpful votes
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Skeptic's review.
July 17, 2017

I was nervous to make such a large purchase of wedding g rings online, but decided I could always send back if. It satisfied, but...
Ordering was super easy, customer service's communication was excellent, shipping and delivery were fast and secure, rings are beautiful. Will definitely buy again.

Date of experience: July 16, 2017
North Carolina
1 review
1 helpful vote
Follow Sam R.
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I gotta say, I am no expert, so bear that in mind. But I am extremely happy with the pendant and earrings I bought for my girlfriend from primestyle. She is also very happy combat also impressed with the fact that I managed to find something without her telling me what she wanted that she actually likes. Hand on heart function for that down to the customer service person on their very useful help desk. I ended up buying a pair of stud diamond earrings and matching solitaire pendant which saved me around $1500, so I'm very satisfied all round.

Date of experience: April 12, 2014
Washington
1 review
1 helpful vote
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2 Points – Great Service and Great Prices

Primestyle, I must admit, you have the most competitive prices on all the websites that checked before I chose to buy from you. I had a limited budget for gifting my wife on our wedding anniversary and with your assistance we had a fabulous anniversary. She was totally surprised by the anniversary ring and even more surprised when I told her the price.

Second, being not so familiar with internet shopping, it was important that I was guided throughout my purchase. Your representative took the time to help me navigate the website, order form and of course the ring selection process and it made my job really easy. Thank you for the great service.

Date of experience: July 5, 2013
Texas
1 review
6 helpful votes
Follow Alberto G.
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PrimeStyle was introduced to me by my brother Jordan. When I was looking for cheap engagement rings for my girlfriend, I was entering and getting out of all jewelry stores in vain. I had no idea where to get elegant and stylish rings that suit my budget. My brother just told me about PrimeStyle at the right time. Trendy collections with clear pictures made me comfortable to choose from the huge collection. They sell at the company price, so I got a lovely ring at an inexpensive price. Never in any jewelry shop I found, a good engagement ring for the cost offered at PrimeStyle.

Date of experience: January 17, 2013
Georgia
1 review
1 helpful vote
Follow Julian H.
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To start with I have to say that Primestyle has been an amazing experience for me. I have purchased diamonds from other online stores as well but honestly none are really as good as what Primestyle offers to its customers; I have tried nearly 3-4 online stores so far. From Primestyle’s customer support staff to range of diamond cuts they offer and also to the effortless website design that makes it easy for you to navigate and buy an item, most of the things about them are on par with the others. But mind you, in order to have a likeable jewelry, not only does the store owners deliver it to you without any defect but your choice of the jewelry matter. If your selection is something that doesn’t impress your friends and colleagues then Primestyle is not responsible for it. Having said that, these people mostly have good designs though I think their inventory could be a bit bigger but what they delivered to me was upto the mark and I am very happy to buy from them. Thanks folks!

Date of experience: July 11, 2013
Missouri
1 review
2 helpful votes
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I didn't buy any product from Primestyle... my best friend had got a new bracelet from them and I was so jealous of her... anyway, just thought of conveying that I liked what they sent to her and I'm about to get one for myself too. I have already chosen a better color stone bracelet on their website. Primestyle, please don't let me down!

Date of experience: July 18, 2013
California
1 review
2 helpful votes
Follow Tricia C.
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Buying diamond jewelry never seemed such an easy task to me. My friend told me about PrimeStyle, and I ordered a round cut eternity band of 1.80 CT from them. They have put it under the clearance sale item, and I never imagined getting such a spectacular piece in just 920$. The ring came to me within 4 days of ordering, and it looked so dazzling that I could not resist wearing it right away. I am so much impressed with the quality of the ring that I have made up my mind for buying a pair of earrings in the coming month.

Date of experience: June 28, 2013
Wisconsin
1 review
0 helpful votes
Follow Brittany h.
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We have dealt with PrimeStyle twice this far and our experience has been very positive. We find the pricing, product quality and customer service to be excellent. The Manager is always available and ready to help on any issues. We have come to recognize that responding to customer issues and ensuring customer satisfaction are viewed as very important elements in the Company's business model.

We find the jewelry selection to be wide, innovative and often unique. The exceptional customer service adds to the already incredible value offered by this Company.

We will certainly buy from PrimeStyle again if and when the need arises.

Take a look at their website... you may be pleasantly surprised.

Date of experience: August 20, 2015
Texas
1 review
2 helpful votes
Follow Bob W.
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I like to gift my wife and my daughter jewelry every now and then. Primestyle has been my jewelry partner for nearly 6 years since they didn't even have their website properly set up. Since my budget is always between $500 and $800, I make sure that I don't go to any other online jewelry store other than these guys because their offers are great and when you look at the jewelry, you don't feel it is of $500 or $800. It looks way more than its price.

So if anyone's trying to gift jewelry to someone, then Primestyle is THE SITE.

Date of experience: August 12, 2013
Virginia
1 review
2 helpful votes
Follow Kenneth H.
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I have to say a great big thank you to primestyle. My future husband [now husband] was dead set against matching wedding bands, and I think his argument was he didn't want to "waste," money on a ring for himself. That is until we found primestyle's Wedding Sets. Once he discovered we didn't need to spend many thousands of dollars on matching wedding rings, he was far more inclined for
Us to buy a set. I'm not sure exactly how much money we saved, but it was somewhere in the region of $5000, which we ended up spending on the fantastic honeymoon trip to Hawaii. Love the rings and love the wonderful customer service. I – and my husband – cannot recommend them enough.

Date of experience: February 12, 2014
Texas
1 review
4 helpful votes
Follow Lori G.
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I ordered a pair of diamond stud earrings, a tennis bracelet and a pendant from Primestyle. Everything was shipped together, I got them all in 6 days and I'm pleased with the quality. My house was burgled about 5 months ago and these were all bought to replace some of what was stolen. I am getting them assessed for insurance purposes this week but would say they're all of about the same quality as indicated in the website. Will know for sure when I get the valuation.

Date of experience: July 14, 2014
California
1 review
0 helpful votes
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I usually hate buying jewelry, because I really don't know anything about diamonds and am always worried I'm going to buy the wrong thing. But I may have to change my mind now that I have found prime style. I wasted at least 40 minutes of their customer service reps time, but at the end of the call I have found exactly what I wanted to place an order and two days later it arrived. It's really good to find a US-based company that actually follows through on the customer service. I guess it's the financial crisis or something but everybody seems to be cutting back in the first thing that goes seems to be the customer service department. Not the case with prime style, and I have nothing but good things to say about them.

Date of experience: April 21, 2014

Overview

PrimeStyle has a rating of 3.3 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeStyle most frequently mention customer service, diamond jewelry and engagement ring. PrimeStyle ranks 7th among Diamond sites.

service
14
value
15
shipping
14
returns
11
quality
14
This company responds to reviews on average within 1 day
+48