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How would you rate Poshmark?
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Illinois
2 reviews
0 helpful votes
Follow Raina A.
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No customer service
January 28, 2023

Please beware before shopping on this site. You will not receive any help from customer support at all if anything goes wrong. A lot of seekers are misleading and you can not do a thing about it. Just shop eBay or even Mercari is better than poshmark!

Date of experience: January 28, 2023
Texas
4 reviews
17 helpful votes
Follow Elaine M.
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Don't bother buying anything from Poshmark. You'll regret it. Seller cancelled sale saying item was no longer available, but the item is still listed. My credit card was charged! There are plenty of other online sites where you can buy second hand clothing and goods. I get the feeling a lot of these women who sell on Poshmark are desperate for money, have cc debt and are unprofessional sellers.

Date of experience: June 12, 2022
Nevada
1 review
4 helpful votes
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Online Garage Sale
June 8, 2021

This site has turned into a giant online garage sale without the bargain pricing. People mostly selling overpriced garbage. Also, there are now a large number of closets selling used socks and "well worn" shoes as well as used underwear with semi explicit photos. Oh, yeah... I forgot to mention anal plugs and vibrators. That's just not appropriate yet Poshmark does nothing about it. I'm for sure not a prude, but there are teenagers using this site. I've been a seller since its first year and it was a good idea gone bad. Between the huge number of scammers, knockoffs and misdirected fetish sellers, this place is a waste of time unless you're into slumming now and then.

Date of experience: June 7, 2021
Virginia
1 review
1 helpful vote
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Flaky sellers
November 13, 2020

First time using Poshmark. Made two purchases. First buyer didn't even know she'd made a sale. Had to message her twice. Second purchase, seller hasn't shipped and doesn't respond to messages. Won't be using this website again. Too much hassle. EBay got it right so why can't they?

Date of experience: November 13, 2020
California
1 review
0 helpful votes
Follow L B.
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Don't use Poshmark
December 18, 2020

Shipping prices are high. Takes weeks to receive the order. Don't buy clothing especially because they will not take exchanges or refunds. Leave out the middleman and purchase from a reputable supplier.

Date of experience: December 18, 2020
Michigan
1 review
0 helpful votes
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Repeated delays…
January 21, 2022

I have ordered multiple times on Poshmark but boy have they made sure to f… up every single time! Incredibly unsatisfactory! Should be suspended as an app altogether! Always delays, terrible customer service…!

Date of experience: January 21, 2022
Illinois
1 review
2 helpful votes
Follow Steven T.
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Definitely don't recommend Poshmark purchases. Accidentally ordered wrong color men's shorts. Requested simple even-exchange for right color. Offered to work directly with actual Seller and pay for any resultant shipping charges. Poshmark Customer Service rejected my offer 3 times because of their "all sales are final" policy. Then they wanted me to complete a nearly impossible ultra-bureaucratic "open-an-account" maze. I explained I'm 73 years old and have only a simple flip phone. Poshmark didn't care! Finally gave up and returned unwanted shorts to the Seller at my cost. Assured Seller I would pay for article because she did absolutely nothing wrong.

Date of experience: March 19, 2022
Washington
1 review
14 helpful votes
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When is Poshmark going to tell us that their platform
Postmark's platform was hacked & customers' personal information such as the stored credit card numbers, bank account information, emails with pass words (connected to an app) etc were stolen & sold on the dark web. Not one notice given to its clients. I had to find out this info from a ID theft monitoring company. Everyone needs to change all their passwords to all their accounts that are attached to Poshmark. With this & then some lies about Columbus Day interfering with paying people (I'm sure that's when the hack occured) I am no longer interested in using this platform & I don't recommend that you do either.

Date of experience: August 5, 2017
Texas
2 reviews
1 helpful vote
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Terrible for buyers, expensive for sellers
February 14, 2022

Poshmark takes 20% cut of all sales but won't protect buyers from misrepresented items. Bought a jacket listed as new, definitely had a distinct smell with some other signs of minor wear. Poshmark's response was that they or seller wouldn't accept returns and won't refund anything but I certainly could resell on their platform, where they could take another 20%. They mentioned I could charge more and even resell as new?! Not sure what that 20% cut buys, except rent in Redwood City. As a buyer you have much better protections and options via eBay, so there's really no reason to buy anything of value on Poshmark, as it's all at the buyer's risk. Truly surprised at their lack of real customer service. Won't use again.

Date of experience: February 14, 2022
Texas
1 review
0 helpful votes
Follow Tamra M.
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I am very satisfied with my purchases. Shipping is sometimes 25-50% of the cost of an item if you add tax, which discourages me from buying cheaper items. Many sellers report spitefully about receiving low offers for their used merchandise as if this a personal insult. Makes me smile because it's a website for used mass-produced products.:-)

Date of experience: July 8, 2022
Maryland
1 review
7 helpful votes
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Needs more options
April 7, 2017

So far I've found some really great deals on Pm but I have been a professional shopper, an eBay seller and basically I know how to make sure I find the best deals... sadly certain things on Pm are already on my nerves such as;
1. No time limits on seller postings; I have an purchase pending and I have to wait 7 days to see if the person is actually active as they seem to have been inactive for a while, this prevents me from going for other new deals because I can't cancel due to responsiveness for a whole week.

2. $6.49 to ship a $3 or a $499 item? Enough said...

3. Settings unresponsive; I indicated that I do not want NOTIFICATIONS on certain options and yet I still get them it's quite annoying.

Overall I have enjoyed being a new user for the past few weeks but I'm relieved to find that there are other sites that offer more options like free shipping etc. hope they make improvements.

Date of experience: April 6, 2017
Florida
1 review
1 helpful vote
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People who sell on here are rude and don't send out the package promptly even when asked nicely ( Olivia Hayes especially) Don't buy. Not sure why but the seller thinks she's too good to respond right after I made purchase she completely ignored me after I payed for the item, meanwhile on her ‘about' account page says she was active in the last hour. They seller will delete your honest comments that happen to make her look bad.
I don't recommend buying clothing like jeans off here bc it's shrunken stuff people are trying to make money off and Poshmark refuses to refund- you can't return anything! The only safe clothing article to buy off here is a pair of shoes. Just ask for extra photos of whatever shoes you buy. Beware.

Date of experience: February 11, 2021
Illinois
1 review
10 helpful votes
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I have sold for years on poshmark but in the last year my satisfaction has wained significantly. Buyers low ball regularly, packages with brand new items disappear mysteriously, buyers purposely damage items to get a refund, postmark supports the buyer not the seller, fees for selling are high. I will never use this app again!

Date of experience: December 2, 2021
Florida
1 review
2 helpful votes
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I bought a romper that the seller said the measurements would fit. It was so awkwardly fitting! Of course I spent 91.95 for this stupid thing I could never wear. However Postmark States it was not misrepresented. Might as well burn 92.00. Plus you can't talk to anyone have to email. Fed up and screw off!

Date of experience: April 23, 2017
Florida
2 reviews
36 helpful votes
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Seller fees too high!
February 2, 2016

Poshmark wanted to be petty by giving me a 1- star rating for my honest review so I just came back to show some love & change my initial 2-star rating (was being nice at first) to 1-star! I sold something on Poshmark for $200 & they took $40 out of it, leaving me with $160! The seller fees are way too high! Poshmark charges 20% while Ebay withholds 10%! Who do these people think they are?!?

Date of experience: February 2, 2016
California
1 review
3 helpful votes
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I've found that Poshmark sides with the seller, especially the rude/unprofessional sellers. Not showing true ratings, only "love notes" is incredibly deceiving and doesn't inform potential buyers as it should.

My experience with one particular seller, an ambassador, was bad enough to merit a negative review of her accusatory and poor communication over a purchase, but with the way Poshmark set up their site, there's no way to do that. This seller is a truly abhorrent individual who showed me Poshmark should be used as a last resort purchasing option. I just bought a hoodie I've been searching for because they were the only platform selling the item I wanted. Otherwise, I won't ever shop there if I can help it.

Protecting bad sellers is disappointing and shady. No wonder so many people are dissatisfied with this site.

Date of experience: July 10, 2022
New York
1 review
4 helpful votes
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Poshmark needs to be shut down immediately! They don't let you return anything. I would suggest to stay far away from these con artists. Shop the reputable sites like Amazon and eBay. This worthless place doesn't even have a customer service number you can call. I will never shop this place of horrors ever again!

Date of experience: May 4, 2019
Utah
1 review
7 helpful votes
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Shipping too expensive
February 11, 2017

I love everything about Poshmark except the shipping costs. Time to boycott it til they offer more options. Seriously, $6.49 no matter what item?! Ridiculous. No one wins. Buyers pay more. Sellers sell less. And the company wastes money.

Date of experience: February 10, 2017
California
1 review
3 helpful votes
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DONT USE POSHMARK SCAM SCAM
September 25, 2020

I really wish someone had warned me of how dangerous Poshmark is, it's an open online forum that allows scammers to prey on those who innocently want to buy and sell consignment. There is no way to contact Poshmark, you can email them but good luck getting a response, basically your emails get $#*! into oblivion along with your money and property and they don't care because either way they're getting their cut right? Complete and total bull$#*! please don't be a victim to this company, there are so many scammers circling like sharks just waiting to take your money and your things!

Date of experience: September 24, 2020
Missouri
1 review
14 helpful votes
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I have purchase Ray Ban sunglasses. They arrived and are FAKE! I paid $70. For a $5 item. Poshmark is giving me the run around stating my pictures are not clear enough. The MADE IN CHINA PHOTO is extremely clear!, this should not have been an issue at all. There is no where that I can find to call. I have left comments with my complaints, and obviously they don't read the. I told them I was out of town and would take care of it on Monday. Then I received a notice on Sunday saying my time was running out. HORRID customer service.
Look for us honest people by reading our love notes. If you don't see 5 love notes... move on!

Date of experience: May 1, 2016

Overview

Poshmark has a rating of 1.3 stars from 2,853 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
774
value
699
shipping
673
returns
650
quality
632
+783