Poshmark

My first (and last) encounter on Poshmark involved buying what was listed as a beautiful blue coat in excellent condition. What I received was a gray coat that smelled heavily of smoke. Upon my complaint, the seller stated that her items don't smell of smoke, because she "keeps them in a room with the door closed" to avoid the items smelling like smoke. She also said the item will look blue in certain lights, but I've not found any light that can reproduce the color in the photos for the item. The item's color had to be the result of photo editing. Seller's claim that she "closes the door" to try to stop smoke from getting into a room clearly doesn't understand that smoke doesn't observed closed doors and filters in anyway. The first photo is the seller's listing for the coat. The second photo is what I received, but, of course, without the smell.

I ordered a size XL women's jacket. The jacket that came was clearly an XL youth. I send pictures of the sizing chart for the brand as well as pictures comparing the jacket to other XL items in my wardrobe. I even sent one of myself with it "on" (it didn't really go on). They denied the return. There is no way they could have even looked at my information.

Initially I had a good experience with Poshmark, their platform is pretty user friendly if you're a seller. I've had some concerns because of a few things, the amount of people selling "inspired" or being out right scammers is disturbing and makes things difficult if you're selling actual legitimate items. Even when you report this through the poshmark app it seems as if they don't do anything which is incredibly frustrating.

The second issue I have is when you're dealing with a buyer issue, they are pretty much non-responsive to any input the seller has. I can understand wanting to protect buyers but considering that Poshmark takes a 20% cut from their sellers, as sellers we're also consumers too. I've had too many issues as of late and have quit using poshmark to sell my gently used items. I'd rather donate them and get the take write off then having to deal with these people who don't care. And good luck getting an actual person to contact you as there's no info on their website.

I am a 5 star seller who strives to sell items accurately and ship quickly. At least 8 times, I've received an order not the color as pictured (poor photography), or orders haven't been fulfilled, or flaws haven't been disclosed. I have gotten some very nice items, but one has to be very cautious of who they're dealing with (you have NO idea). Check "about" to see when they were last on--but even that's not failsafe. I will probably "close my closet" at the end of 2021, due to the hassle. Also, PM takes 20% of earnings. Yeah, it's nice that shipping is predetermined, but I feel other apps like Mercari are better as far as customer support.

If you try to get in touch with Poshmark... good luck with that. Their customer service is the worse. Also, watch out for sellers selling fake LV, Chanel, etc. It is amazing how this company has so many users. Their fees are 20% which is extremely high compared to sites like eBay. They say but we don't charge you to list. Well, actually eBay doesn't charge either nowadays with specials and when they do it is about ten cents. People sell on Poshmark mostly used clothing and very seldom describe any flaws. I would stay away from this site!

I've yet to have any real issue with buying or selling. I love that listings don't expire, unlike some other sites. But there are some things i don't like. Sales can be slow. It unfortunately caters more to a higher end market. I'f you're not buying shirts that cost at least $40 new, good luck getting any interest from shoppers when you go to sell your old wardrobe. They have a flat $2.95 or 20% fee, whichever is greater. And they handle shipping on their end, you just print the label and go. Awesome... until you have someone offer $3 on an item. Really? I can make a whole nickle on a sale? It would cost me less in gas and time to dump everything at a thrift store. Everyone says how active a user you are will determine how well your sales flow is. I find it very time consuming to constantly share and follow. Time would be better spent listing and shipping.

A total nightmare. How can I give them no stars because they've earned it. You make a purchase and Seller doesn't ship after 11 days waiting. You're contacting Poshmark for help to get caught up in this loop that says "we'll get back to you". They never do. Had to contact PayPal to get charges reversed.
You'll get more satisfaction from burning your money than shopping here. At least you know where it went:)
Stay away unless you like terrible, horrible, non responsive service.

There are a lot of people selling junk on this site, just like everywhere only worse. Twice I got bad products - dried up makeup, shoes with soles half off, sweater with huge holes, etc. After lodging complaint, with photos, was told the transaction stood. Poshmark supports sellers and leaves buyers in the hole.

Buyer beware. Poshmark depends on free employment by users to report replica items and does not remove items reported. Inexperienced buyers may end up with replica items unbeknownst to them as pm only offers authentication for items purchased over $700. The fake Chanel's and Hermes are plentiful and I don't know how they are getting away with this.

Pm takes a whopping 20% off each sale which is outrageous. You have to inflate all the prices to cover those costs but then nothing sells. I moved back to Depop and eBay which is much cheaper and they actually monitor their own platform for counterfeits.

Good riddance pm

I really loved this site when I first started selling a few years ago. Put up with the insanely high fees because of the ease of the shipping labels. But the customer service has gotten worse, and there is almost no recourse against crazy buyer scams.

I recently sold an item of clothing in flawless condition to a buyer who then tore it in order to send back (strict return policy prevents sending items back unless damaged). Poshmark refused to give me the money from the sale, without any reason for siding with the buyer, despite the fact that I had pics pre-sale. I have a friend who had the same thing happen to her twice. Ruined item AND no money for sale. It also takes them way too long to respond to complaints, if they respond at all. Aside from it not being worth the hassle I'm leaving on principle. Seller beware!

I unfortunately spent 100$ on junk from a live show *******@monkeybutz
And Poshmark was no help at all. She sells stuff in a very dimly lit shed and I wanted to return two items that looked like she dug it out of the trash. Clearly Poshmark is more concerned with saving the seller who they make money off than the satisfaction of new customers! Not to mention they just send you a message saying nope not going to refund you and that's it. No one you can talk to directly. I completely understand why there are so many bad reviews. Don't waste your time on this Mikey mouse operation that doesn't even have a call center!