Poshmark

I have been buying and selling on Poshmark for over 6 months. I have had to get Money back with assistance of Poshmark which ended successfully. I have had 90% good experiences. The sellers I have had dealings with have represented their products accurately. I have learned to ask questions and check descriptions carefully. I am an honest seller I ship out in one day, I wish everyone else did this too. It is a great way to clean out your closet, hopefully those who are misrepresenting themselves will have the benefit of using this site will be removed.

First of all you cannot get anyone on the phone because they do not offer that service. When you send an email you don't even get a response. I sold a pair of true religion jeans. I took a picture of the label so there would be no discrepancy about the size. The person who "bought" my jeans said the size does not fit her. So she told PoshMark that I did not report the size correct way. How can I be any more clear then taking a picture of the label? Now she is not going to pay for the jeans. Posh Mark will not respond to my emails so now I am with out my VERY EXPENSIVE jeans and my money. It is absolutely sickening that they're just allow someone to steal from honest people. Especially when their policy states that you cannot return because it just does not fit you

I sold a Gucci hat to a woman who then harassed me on the Poshmark site that it was the wrong size and said horrible things. I retaliated and then she proceeded to write something on all my listings. Poshmark accepted her return to me and she returned a completely different piece of junk hat. Poshmark will not answer my emails nor phone calls. I have filed a report with the Better Business Bureau and I'm going to take further action. Do not use this site.

After working for two days to list items on Poshmark, all items in my closet disappeared. Worst customer service. Takes days for them to respond with the most ridiculous emails that are of no help. Can't trust them and the audacity to delete your closet with an explanation. Trying sending a damn email or something, Poshmark. I worked very hard and did it all for nothing. You want 20% for doing what? Having the worst customer service? You really are a horrible company. Shame on you!

Made my first and last purchase with Poshmark. The item was never shipped. They did inform me of the problem but their web sight is a nightmare to communicate with. They say I will get a refund. We will see.

I purchased sunglasses that were fake and broken. Sent clear pictures of the damaged item but their website is down and no way to contact customer service. They keep asking for more details and evidence. No way to get refund

There is no way to directly message someone. When you put a message up it's for everyone. While I'm waiting on the seller to message me back the next day someone buys it because she dropped the outfit down for me. I didn't even know. This is useless and a waste of time especially when you don't have another one available. I'm having to lose out because of poshmark's notification system.

I purchased a dress and when I received I found the dress had been altered. The straps were shortened by 2 inches. This dress was listed as a size 12. No mention of alteration. When I wanted to return or get a refund in amount to return straps to the standard size that I ordered and was listed in description I was denied. So buyer beware. Now I am out extra alteration fees and would have been better off shopping at TJ Maxx.

We bought two purple Kashmira blow out brushes this year. When the first one we bought in March died, we bought another in October. It also just died 2 months later. A warranty of 7 days from Kashmira or 3 from Poshmark, who we bought it from, is insufficient. I strongly recommend you use Amazon if you feel you must have this product. We have moved on to another manufacture and seller after wasting a few hundred bucks this year with Kashmira and Poshmark. Poshmark deserves it low rating.

I ordered a size medium shirt that was supposed to have a bust size of 36 to 38 inches, the shirt itself measured 31 inches in the bust but Poshmark refused a return for the item not as described. They also block you from resolving with the seller. Scam business.

I was a new seller and sold 2 items and got one 5-star rating and 1 love note. But soon after I got 2 emails from Poshmark claiming that I had 2 listings "counterfeit or authenticity cannot be guaranteed" and 1 "warning" email. The language was awful. They did not ask me to provide more pictures to prove and of course, they could not prove that my items were fake. To stop more emails like this from coming, I immediately deleted my account. I spent a lot of my time and energy on creating 41 listings. Their customer service did not care, did not help. My emails were not replied! I am a former BBC manager [I doubt if Poshmark staff know what BBC is at all] and also worked as a copyright executive. I know about this stuff. But I was appalled by the way they treated me, the language they used, so I deleted the account straight away. If you don't care how you are treated by their customer service, go for it.