business logo of Porch

PorchReviews 216

2.8
How would you rate Porch?
grey star
grey star
grey star
grey star
grey star

Porch Reviews Summary

Porch has a rating of 2.8 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Porch most frequently mention and customer service. Porch ranks 4th among Home Remodeling sites.

service
34
value
31
shipping
12
returns
15
quality
30

Instant Feedback

218 reviews
Illinois
1 review
0 helpful votes
Follow Edward R.
Unfollow Edward R.
Send Message
Share Review
Report Review

Great Job!
September 6, 2019

We were very pleased with the service. The technician, Mike, was extremely personable and efficient. He was quick and thorough. We have seen a difference in the drying time on our clothes.
Thank you, Porch!

Date of experience: September 4, 2019
Tennessee
1 review
0 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Send Message
Share Review
Report Review

Satisfied customer.
September 6, 2019

Response was quick. Service was done well with a smile and courtesy. I'll be calling Porch for more help.

Date of experience: September 4, 2019
New York
1 review
1 helpful vote
Follow Brandon H.
Unfollow Brandon H.
Send Message
Share Review
Report Review

I signed up because it had free credit to join. The first lead I bought did not respond but I was refunded my free credits back. The second lead I got a contract on. The lead was 10.50 and the job was 2800. However I have been harassed nearly everyday with phone calls and emails to solicit me buying their premium service.

Date of experience: June 9, 2019
California
1 review
1 helpful vote
Follow Monica G.
Unfollow Monica G.
Send Message
Share Review
Report Review

Awesome service!
June 4, 2019

A porch handyman was able to mount my tv quickly and I booked the whole thing online. Would use this service again!

Date of experience: June 3, 2019
New York
1 review
2 helpful votes
Follow Degreatness D.
Unfollow Degreatness D.
Send Message
Share Review
Report Review

Waste of Time!
May 31, 2019

First they scheduled me to have a window a/c installed on 5/26,(a Sunday). This was the Memorial Day weekend. Then the day they were suppose to install the a/c they call me saying they have to reschedule because it's a holiday weekend. They now reschedule me 4 days later to 5/31 at 10:00am. I call them to confirm the day before which they assure me someone will call 1hr before my 10:00am appointment. The day of the appointment no one calls. I call them at 9:40am, then I'm told they couldn't locate a guy for the job and they will find another person to do the installation. I then inform them how disappointed I was in their unprofessionalism and that I'll be looking at other places to complete the job. Within 20mins they call me saying they can have someone else over by me by 3:00pm. I told them I was no longer interested.

Date of experience: May 31, 2019
Alabama
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Send Message
Share Review
Report Review

Wonderful electrical service by Chris from Anchor Electric. Chris was there when he said he would be. He was friendly and professional and checked each item off my "to do" list. I will definitely be calling on Anchor again!

Date of experience: June 6, 2018
Texas
1 review
1 helpful vote
Follow Steven O.
Unfollow Steven O.
Send Message
Share Review
Report Review

Fantastic service by the Porch Mowing Service. Showed up exactly on time, and didnt waste any time taking care of the front and back yard. Id recommend them to anyone!

Date of experience: June 5, 2018

From the business

Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.


porch.com
Seattle, WA, United States