Porch has a rating of 2.8 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Porch most frequently mention and customer service. Porch ranks 4th among Home Remodeling sites.
We were very pleased with the service. The technician, Mike, was extremely personable and efficient. He was quick and thorough. We have seen a difference in the drying time on our clothes.
Thank you, Porch!
Response was quick. Service was done well with a smile and courtesy. I'll be calling Porch for more help.
I signed up because it had free credit to join. The first lead I bought did not respond but I was refunded my free credits back. The second lead I got a contract on. The lead was 10.50 and the job was 2800. However I have been harassed nearly everyday with phone calls and emails to solicit me buying their premium service.
A porch handyman was able to mount my tv quickly and I booked the whole thing online. Would use this service again!
First they scheduled me to have a window a/c installed on 5/26,(a Sunday). This was the Memorial Day weekend. Then the day they were suppose to install the a/c they call me saying they have to reschedule because it's a holiday weekend. They now reschedule me 4 days later to 5/31 at 10:00am. I call them to confirm the day before which they assure me someone will call 1hr before my 10:00am appointment. The day of the appointment no one calls. I call them at 9:40am, then I'm told they couldn't locate a guy for the job and they will find another person to do the installation. I then inform them how disappointed I was in their unprofessionalism and that I'll be looking at other places to complete the job. Within 20mins they call me saying they can have someone else over by me by 3:00pm. I told them I was no longer interested.
Wonderful electrical service by Chris from Anchor Electric. Chris was there when he said he would be. He was friendly and professional and checked each item off my "to do" list. I will definitely be calling on Anchor again!
Fantastic service by the Porch Mowing Service. Showed up exactly on time, and didnt waste any time taking care of the front and back yard. Id recommend them to anyone!
Answer: Not totally a scam but Not totally ethical either. I don't recommend them
Answer: The business pay for the lead. Is a shame as they get a lot of ppl who are just checking prices and we need to pay for these crap
Answer: Hi Jerry, We would love to discuss the contractor experience with you! Feel free to give us a call anytime at (206) 960-4337 to learn about the various offerings we have for skilled professionals on Porch.com!
Answer: Hi Jerry, Thank you for reaching out! The answer to your question depends on what type of project you're looking to hire a professional for. You can get an instant quote on our site for certain handyman services (as an example), while more technical projects would require a pro to meet you in person before giving a quote. We would love to learn more about your project, feel free to reach out to us directly by emailing homeowner@porch.com or give us a call at 1-800--604-2454.
Answer: I used Porch.com as well as other business to find the Pros... they were all misleading
Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.