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PorchReviews 216

2.8
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Porch Reviews Summary

Porch has a rating of 2.8 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Porch most frequently mention and customer service. Porch ranks 4th among Home Remodeling sites.

service
34
value
31
shipping
12
returns
15
quality
30

Instant Feedback

218 reviews
Texas
2 reviews
0 helpful votes
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I needed a garbage disposal installed. Sam arrived on time and fixed me up in a little under an hour. Service was more affordable that the ARS subcontractor that Home Depot had contacted. Glad I went this route.

Date of experience: October 16, 2019
Washington
2 reviews
0 helpful votes
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Great service!
October 17, 2019

James (Hunt?) cleaned our dryer vent. He was very professional and friendly. He removed tons of lint from the vent, spliced a portion that had holes in it and reattached one of the leg stabilizers that had come loose. I highly recommend him! I will personally request him whenever I schedule a dryer vent cleaning for my son as well.

Date of experience: October 15, 2019
Virginia
2 reviews
0 helpful votes
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Jim was friendly, skilled and creative in the installation of our microwave drawer. I definitely recommend Front Porch.

Date of experience: October 15, 2019
Tennessee
1 review
0 helpful votes
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Dryer vent clean out
October 10, 2019

Don was fast, efficient and professional. I would highly recommend him and would call if I needed anything else done,

Date of experience: October 9, 2019
District of Columbia
1 review
0 helpful votes
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Charles was great
October 9, 2019

The team sent to assemble my furniture was prompt, friendly, and nice. I could not have been happier.

Date of experience: October 8, 2019
New York
1 review
0 helpful votes
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From filling in the request online, to making an appointment and the actual service, we were so pleased. The contractor did an amazing and neat job!

Date of experience: October 8, 2019
South Carolina
1 review
0 helpful votes
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I had a buried electric cable for my sewer pump short out. You recommended Scott D. Electric to fix my problem. Scott did an excellent and professional installation of new above ground cables to provide power to my pump. He was available, arrived when he said he would and completed the job in one day. I would highly recommend him for any electrical work.

Greg B.

Date of experience: October 2, 2019
Colorado
1 review
0 helpful votes
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I had 2 callers the day I put in my request for my project. 2 more the next day and was able to get bids within 4 days. I continued to get calls the next week from about 4 more.

Very easy to get multiple bids for your project and I found a great fit for my job needed.

Date of experience: September 28, 2019
Tennessee
1 review
0 helpful votes
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Professional
September 29, 2019

The worker that came out was professional and cleaned up his mess, which that's great. He made sure the job was done correctly.

Date of experience: September 27, 2019
Maryland
2 reviews
0 helpful votes
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This project started out small and got larger once we discovered the true water damage to my laundry room. But, we all took it in stride and removed the damage wood and drywall, dried everything else, installed new floor, tile and drywall. The result was wonderful. My husband and I will put the finishing touches on it, but it was a wonderful transformation and we love it. I will definitely call Free My Timber, Inc anytime I need more work completed.

Date of experience: September 27, 2019
Washington
1 review
0 helpful votes
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BOEL plumbing company
September 27, 2019

BOEL Plumbing excellent customer service I would give them a 10 would highly recommend them very friendly the best price I could get placing my pipes underneath my house that is the best plumbing company I have ever used in the only one I will use from now on they're going to be doing some work at my mother's house I was so impressed

Date of experience: September 26, 2019
California
1 review
0 helpful votes
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I actually had a very good experience with Porch. I got a call pretty quickly from a contractor, Angelo, and he followed up and to set up an appointment. He arrived as per schedule and installed 4 fans/lights in our house. He did a great job and we're very happy with his work. Everything seems to be running well even though 2 of the fans were more difficult to assemble. He was even very helpful in offering his opinion on one of the fans we had purchased and we ended up going with his recommendation. He also took the recycling materials and old fans/lights. Overall, no complaints! Thanks!

Date of experience: September 26, 2019
Georgia
1 review
0 helpful votes
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I ordered a desk from Overstock and needed Porch to move and assemble it. Since this was a large item I wanted everything done one the same day.

I got an e-mail back from Porch immediately that they would contact me when the delivery date was set. I got a delivery date but did not hear from them. I called customer service was told someone would get back to me in 24-48 hours. 72 hours later, no one had gotten back to me so I called again and was told that I have no order in the system.

We went back and forth and a new order was submitted. I informed them that we were getting very close to the delivery date and I need to make sure we had a moving/setup team. It took until two days before delivery that everything was worked out.

The team that came did a great job and I would recommend them but you need to stay on top of the order to make sure someone will show up.

Date of experience: September 22, 2019
Indiana
1 review
0 helpful votes
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Seamless experience
September 19, 2019

It was a pleasure working with Porch they were very professional doing what they promised to do which is sometimes a rarity today. Their servicemen Adrian was very nice he arrived right on the time which surprised me I'm not used to that kind of home service. Adrian stuck to his work until he was finished and he was patient with my little dog that was a little pest I appreciated that. The price was reasonable. The whole experience was very good I definitely would recommend this service and use it again. Thank you, Porch

Date of experience: September 19, 2019
Georgia
1 review
0 helpful votes
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Excellent Job!
September 18, 2019

I was so grateful and relieved to have someone put together my TV stand. I have put things together like this myself in the past but I wasn't confident that I could do this so I'm glad I had this option. When it was over he did an excellent job. I received this service through Walmart and I took advantage of it and I was glad I did because I received my brand new tv the next day and my fiancé and I didn't have to do anything but put it on the stand. Thanks again for the service.

Date of experience: September 18, 2019
Florida
2 reviews
0 helpful votes
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Mold and mildew ID
September 18, 2019

All 3 companies responded and made appts. The first free inspection told me what to do and gave me marvelous info. Exactly what I needed.

Date of experience: September 18, 2019
South Carolina
2 reviews
0 helpful votes
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Extremely convenient
September 18, 2019

Porch made house repairs extremely convenient for me. The contractor arrived exactly as scheduled and was done quickly. I will use Porch again for other repairs.

Date of experience: September 18, 2019
New York
1 review
0 helpful votes
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Great experience
September 12, 2019

I needed my crib and stroller setup. Buy buy baby told me about this service and also saw on website.

Date of experience: September 10, 2019
California
1 review
0 helpful votes
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Carmelo as great!
September 12, 2019

Carmelo was great, he came cleaned my dryer vent in half hour and left no mess.
Your customer service though didnt respond when they left me an email not until I called.
So I gave 5 stars because of Carmello.

Date of experience: September 10, 2019
Washington
1 review
0 helpful votes
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I was in the market for adding central air to my existing central heating system in my home. I was considering going through a big box retailer, then I turned to the Porch website for additional recommendations. Submitting my project on Porch's website was straight forward and the day after submitting my project, two local companies contacted me. Both came to my home, were professional in assessing my needs and gave me a bid on site. The company we selected installed a quality system the day before the hottest day of the summer. I would recommend using Porch without hesitation for any of your household projects.

Date of experience: September 4, 2019

From the business

Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.


porch.com
Seattle, WA, United States