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PorchReviews 216

2.8
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Porch Reviews Summary

Porch has a rating of 2.8 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Porch most frequently mention and customer service. Porch ranks 4th among Home Remodeling sites.

service
34
value
31
shipping
12
returns
15
quality
30

Instant Feedback

218 reviews
District of Columbia
1 review
0 helpful votes
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Attic ladder replacement
January 17, 2020

Rosales Carpentry did an excellent job. They were very easy to work with and met all our expectations.
Highly recommended.

Date of experience: January 16, 2020
Missouri
1 review
0 helpful votes
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FAST & RESPONSIVE
January 16, 2020

Within an hour after filling request I received a call giving contact information concerning a reliable local contractor.

Date of experience: January 16, 2020
New Hampshire
1 review
0 helpful votes
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Porch.com was a great resource in locating a service provider as I am new to the area so did not know who to call. They contacted a provider (Dan) and had the provide reach out to me directly. Dan was great to work with. He arrived on time, performed a complete and thorough inspection and delivered the reports we needed withing 24 hours of the inspection. I would certainly recommend him to anyone looking for home inspection services in the area.

Date of experience: January 16, 2020
Texas
1 review
0 helpful votes
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Brick mailbox
January 16, 2020

Salvador Martinez did an outstanding job. He was prompt and did the job in two days.

Date of experience: January 16, 2020
Tennessee
1 review
0 helpful votes
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Cleaning bid
January 15, 2020

I just listed what services were needed on the website. Within a few minutes I received a call. The vendor listed contacted me as well. It has been a good experience.

Date of experience: January 15, 2020
Texas
1 review
0 helpful votes
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Amazing service!
January 15, 2020

Eric was personable, efficient, and great at communicating

Date of experience: January 14, 2020
Michigan
1 review
0 helpful votes
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Chair assembly
January 15, 2020

Handy man was very knowledgeable and professional and courteous

Date of experience: January 14, 2020
California
1 review
0 helpful votes
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Contacted Porch, and promptly received two good callbacks from their listed plumbers. Both came out, discussed, and looked over my project needs, and I was quite satisfied to give one of them the job.

Date of experience: January 14, 2020
Georgia
2 reviews
9 helpful votes
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Scammers
January 15, 2020

Was recommended to Porch by homeadvisor to install TV on wall mount. Somewhere between removing the tv from unopened box and hanging on the wall, the TV screen ended ended up busted. To add fuel to the fire they didn't have proper tools for leveling and to find studs in wall. Also there were a numerous amount of holes where they drilled into drywall to get placement. When calling Porch to rectify situation all that was offered was a discount to come back at an hourly rate. The installers they sent were not qualified to do the job. I truly feel I have been scammed but you REAP what you SOW!

Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2020
Colorado
1 review
2 helpful votes
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Small Home Improvement
January 14, 2020

Hired "handyman" with 44 years experience. Big mistake! Terminated him before project completed because he left us with a huge mess, did not cover anything up while tape, bedding and painting. Had to use our personal dumpster to haul off debris, just not up to standards. Way too expensive for what little result we received. Would not recommend, refer and definitely no hire. Extremely poor rating.

Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2020
Nick H. — Porch Rep
over a year old

We sincerely apologize for the bad experience and have reached out directly to learn more.

Georgia
1 review
0 helpful votes
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Dryer Repair
January 11, 2020

The dyer repair did an excellent job repairing our defective dyer. He representing Appliance Master LLC was fast, neat and affordable.

Date of experience: January 10, 2020
Florida
1 review
0 helpful votes
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Water system
January 9, 2020

I hired a company through you and was very satisfied

Date of experience: January 9, 2020
Louisiana
1 review
0 helpful votes
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Water dispenser repaired
January 9, 2020

Very good efficient fair price all fixed don't know what else to tell you about this.

Date of experience: January 9, 2020
Massachusetts
1 review
0 helpful votes
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Print and friendly
January 9, 2020

I was promptly called back, scheduled a consultation and made plans for installation.

Date of experience: January 9, 2020
Colorado
1 review
0 helpful votes
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Great service
January 9, 2020

Christopher was knowledgeable on what needed to be done with my doors. Explained it to me in detail and gave me an estimate. It's nice to do business with competent honest people

Date of experience: January 9, 2020
Colorado
1 review
1 helpful vote
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My husband and I were looking to hire someone to help us install floor and door trim in our new condo we had been remodeling.

I started my process with Porch by inputting my zip code and project needed. I was promptly called and assigned a service date two weeks out. I gave my address as this time. My husband and I delayed moving into our new condo because we thought it would be easier for the installer to work without our furniture. We also stayed up nights after work (during the holidays) to get the trim painted and prepped for the installer.

At 4PM the night before our install (at 10AM the next morning), I receive a voicemail and text from Porch saying my service is being cancelled due to "no providers in the area" which shocked me as I had given them my address and zip code earlier in the process.

Ridiculous.

Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2020
South Carolina
2 reviews
0 helpful votes
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Floor repair
January 3, 2020

We needed a bathroom floor replaced. Floor Decor and more not only repaired our floor but we discovered that we had a toilet leak and needed also to repair the wall behind the toilet. They repaired the wall, repainted the bathroom, repaired the floor, laid new vinyl down and put in a new toilet all in one day. They were very professional and kept us updated about what was going on. We are very happy with the service we received.

Date of experience: January 3, 2020
Vermont
1 review
0 helpful votes
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JLS Electric was great!
January 3, 2020

Very happy with the recommendation. A little confused by the process

Date of experience: January 3, 2020
California
1 review
0 helpful votes
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Installation
January 3, 2020

Awesome and excellent work. Very much appreciated.

Date of experience: January 3, 2020
Michigan
1 review
0 helpful votes
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Perfect
January 3, 2020

Excellent service and knowledgeable staff. Very professional. Handled all my issues.

Date of experience: January 3, 2020

From the business

Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.


porch.com
Seattle, WA, United States