The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
My favorite leggings and capris hand down. The fabric is comfortable and Non see Through. Completely comfortable. Controls my tummy in just the right way (mommy). Does not fade or wear out in wash. I wear them to work every day and do not sweat. Pockets are perfect. I plan to buy a TON more in all colors know you are getting an Amazing product
Thank you so much for everything and especially the right fit and up to date workout pants! You guys are awesome!
I recently ran a half marathon in my popfit sports bra and it is the most comfortable sports bra I own! (And I have a lot of them.)
Ordered some leggings pulled in by the promise of a FREE PAIR -- which is not free if you discover you are paying $14.95 postage and packing.
In error I added another pair of leggings I was a little confused by all of the items thrust at me as I was checking out.
I get the leggings and the quality is so bad - rip in the seam and they smelled strange like a weird chemical smell. The fit was so bad and saggy in places it shouldn't be.
Then the fun started -- I looked for a customer service number and there was none. Just an email with promises to return your email within 48-72 hours. I heard from them 4 days later.
I wanted to return these and was told I had to send them back myself at my own cost. Plus they could only refund a portion of the money since the other pair was free I just paid the packing. Wasn't even worth it.
Ended up THROWING THEM OUT since they had a hole and were itchy and I couldn't even wear them as PJ's!
Never got one penny back - so the moral of the story "aint nothing for free"
Lesson learned - never again - Buyer beware!
I absolutely love my popfit leggings and top. They fit great. Made my butt look amazing. Hubs loves them the pockets are awesome and the fabric is great. Not see through like other brands. Great for every occasion, daywear, gym, date night. 100% recommend
I would recommend these to everyone. I have thick thighs and my leggings usually have holes after a few months. These have lasted me over a year and have no rips or tears and I use them every day. The deep pockets are perfect for the gym and they're not see thru at all.
The legging I received are awesome. Great fit, love the attention to detail and they are made well and to hold up during a workout. Material is so soft and the fit is perfect!
I tried out the two freebies kits to see what the hype was about. Love the patterns and color options.
Well- fabric is the slick kinda, which I don't like. When my legs run together l, which happens a lot, it makes a weird sound and generally irritates me. Wore them for my strength training workout and they kept rolling down- no different than others I have. I'm doomed- sigh.
Pic suis them pulled up and what happened as soon as I started moving….
I love pop fit leggings. They are so comfortable and breathable. I always get plenty of compliments when I wear them!
I am a gym junkie so I mostly use these leggings there, but these are so cute I could put them with a dressier top to wear out someplace, or keep it casual. Pop fit caters to all body types! They offer many styles, they have pockets, and your first order you only cover shipping and handling. They're all super cute, and they also have sports bras and other workout clothes, but you can also dress them up for other events besides just the gym. They offer sizes XS-4XL and there is no commitment to be on subscription if you don't want to but I definitely would recommend it if you can!
If you're looking for support, stretch, comfortability, style & some serious pockets that could basically replace your purse, you'll find it in pop fit! Also, their sports bras keep the ladies in place fantastically I can't say enough great things about this company. Give them your support y'all! They know what they're doing & you won't regret it!
I really love these pants! I can fit my phone in my side pockets and even with my case on. They fit well, nice and form fitting, but not too tight. I would recommend these to anyone! They are comfortable and fit really well. Thank you!
Yes you read that right. Any leggings that I order from Pop Fit are my go to pants. These are a very good quality material. Not see through like other brands. They feel like a high quality compression pants. I love to adventure outdoors in them & even dress them up.
I had a great experience with the customer service - quick shipping, great communication, accurate tracking.
Pop Fit offers the best leggings I've ever tried. As someone who basically lives in leggings and sweatpants, these are by far the most comfortable, flattering, and durable leggings I have ever owned. My oldest pair is now 2 years old and still looks new - after much abuse running, hiking, rock climbing, and other indoor/outdoor activities. They have the best pockets, are high waisted yet never, ever roll (I can't stress this enough), and are flattering even on my oddly proportioned, 5'1 body. They are quick dry (who likes wet leggings?) and come in so many fun styles. I can't wait to get more!
I bought 1 pair where I only had to pay shipping, thinking ok they are almost $15 thats the same as anywhere else. I was thinking these things are going to be junk, just like the rest. Boy was I wrong, they are so comfortable, soft, the fit is perfect, the pockets fit my cell phone which is very large. I loved them so much, I ordered 3 more pair, and I'm going to order more.
I now own several pairs of their leggings. The leggings fit well, wash well, and over all in general, amazing. The colors and styles are all fantastic. You really can't go wrong. Look forward to trying their other clothing items in the near future.
I was looking for a great pair of affordable leggings. Scrolling through Facebook POP Fit got my attention by the pretty prints and pockets on the leggings! I really wanted a pair but wasn't sure of the material. Pop Fit sent me a free pair to try and I absolutely fell in love ever since! I immediately got a subscription to get a pair of POP Fit leggings each month. Only issue I have is I don't know which pair of leggings I want for that month. Lol I'm not gonna lie, I didn't think these leggings were going to be true to size but THEY ARE! No restrictions when wearing them, your body can breathe! The pockets were one of the main reasons I got them! I can fit a normal sized water bottle in these leggings and more! I can't express enough how much I love these leggings. I look forward to getting a cute pair each month!
Customer service isn't what it should be. While they did reply quickly, the response received was not what I expected.
I had worn one pair of leggings once within a week of receiving them. Washed them once, inside out and the seam in the crotch began unraveling. Customer service said they wouldn't replace the leggings because I should have alerted them to the defect within 3 days of receiving them and I didn't get their protection plan. The fact that they have a protection plan speaks volumes about the quality of their product.
I am obsessed with the full-size pockets in my popfit leggings. They are great to wear around the farm. They are true to size and very comfortable. Also, they came in handy when I was gathering eggs. You can fit 6 in each pocket.
These leggings are true to size and are so cute! I can't wait to start going back to the gym again and showing off my cute workout outfits. AND they have pockets!
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results