The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
These are the best leggings on the planet! They fit true to size, are opaque, and are ridiculously comfortable. Customer service is great as well.
I have purchased about 6 or 7 pairs of leggings from Pop Fit and I love them. I wear them to the gym regularly and they are so comfortable. They are squatproof and I love that they have pockets. I also love all the different designs they have. I will definitely be buying more.
I love this company! I tried their leggings on a whim thanks to a Facebook ad when I needed something to wear under my wetsuit, but didn't want to pay for expensive dive skins. These legging have converted me from a jeans everyday kind of girl (who only wore leggings to add warmth under my jeans while feeding horses) to a leggings pretty much anytime I can outside of work hours.
I wear these things for around the house, barn chores, and diving. They stay in place, are comfortable all day (as in 12 hour days chasing people at a haunted house from open to close and 2 boat trips, 4 dives in a day), and you can fit so much in the pockets! Side note: they pass the squat test no see through problems and no rolling down!
Shipping is fast, prices are decent, they have great sales, and the VIP club is definitely worth it! Sizes are very flexible. I'm usually a medium, I wear a small in these so check your measurements before you buy! If you do need to return the customer service is great though! #popfitstyle
PS They've now converted me to their sister company Cheek Boss. Most comfortable underwear I've ever worn and they help with sweat issues while riding all day!
The clothes are amazing! I started buying their leggings, capris, and shorts about two years ago! They look and feel the same as they did when I first put them on. They are super comfy, stretchy and I am obsessed with the pockets! I look forward to trying out the tops soon!
I'm a fuller figured lady, and these are hands down the best! They never roll down or budge, even with full pockets! The bottom of my leggings actually touch my feet too! Super stretch, ultimate comfort.
I'm in love with my new leggings they are super stretchy and comfortable. Customer service is great and website really easy to navigate.
Their pants are made with quality material, and are super comfy. Their customer service is great and responsive. I will definitely order again.
My all time favorite leggings! Not see-through unless you get the mesh, and only see-through in the mesh. High waisted, comfortable and true to size fit! Durable, long lasting and has Pockets!
I ordered 2 pair in the style Jane and I love them! I have never owned a pair that was truly true to size! I got a size XL and they fit perfect I can't wait to order more styles!
I took a job as a wear house/logistics worker and needed leggings that were going to be able to keep up with me. I decided to give popfit a try. I am SO glad I did. I am basically working out for 10 hours a night and go from a squat to a high reach continuously and these legging NEVER have to be adjusted. The high waste to help control my mommy tummy is amazing and the wear house grime easily washes out of the fabric. Huge bonus is my walkie I have to Cary clips into the pocket beautifully and the mike reaches my shoulder clip without having the cord flip all over the place. I am definitely a new popfit customer for life!
Popfit Clothing is an amazingly inclusive company. They have so many size options. It is hard to find leggings that even come close to them on their high quality, durable, opaque, no underwear lines, giant pockets, and comfy all in one pair! They have more than just leggings too, they have quality capris, shorts(that don't ride up & work under dresses), sports bras, and my favorite purchase was matching pj set with my daughter. It can be practically impossible to find a matching outfits with friends or family when you are plus size and they are an extra small. I have given the leggings as gifts to friends, my Mother, Aunt, and many others. They all love them. Some styles are even a little more snug at the bottom, which is helpful because I don't have to wear compression socks when i wear that style, per my doctor. The leggings are great for working out and for dressing up. Many have designs at the bottom that can actually look nice when worn with a tunic or dress that is a touch short or in the winter time, they seem to help me keep my temperature regulated. I think I could go on for hours about how much I love this company and their products. I definitely recommend them to anyone!
I love popfit leggings! I got my first pair through their free pair promo and I was hooked!
I've had them for years and they're still going strong. Super durable and fit great.
I love seeing their size guide have people that actually are those sizes. Seeing myself represented is fantastic when trying to shop online and figure what size to get.
Would recommend every time!
Amazing company and product! Exactly as advertised! Amazing high quality material! Waist band is extremely unique and hold everything up! Passes bend over and squat test without suffocating your tummy and for all tummy sizes and shapes! I can wear ANY type of underwear or none at all and no one will ever see whats what! POCKETS!
True to size for YEARS to come! Follow their sizing chart.
Best of all the company itself is amazing! Made for ALL women by women Very responsive and customer service is incredible! U buy the wrong size cuz u expected the leggings to fit and fall off like every other brand like i did? No prob! They got you! They get it!
Super easy to navigate the website. Many colors and various styles to choose from Amazing quality and comfort. They also have sizes for all and with Pockets! I have been between sizes xl-xxl but POPfit size xl fit me perfectly! Definitely get yourself a pair you won't be disappointed!
This is my first Work out clothes EVER.
And they are amazingly comfortanle, stretchy and the color is so bright and beautiful!
Thank you for thinking in our community.
POP Fit is a great woman owned business. They support diversity and body positivity in their clothing line and in all their marketing. There products are well made and super comfortable... well worth the money!
I've been a PopFit VIP member for over a year, and I've had nothing but amazing experiences! Their leggings fit amazingly, their sizes are accurate and inclusive, and their styles are cute and fun! Best of all, many of their styles have pockets!
Thick material. Lots of variety to choose from. Good for lounging or you can easily dress them up for a night out.
I really love the colors that they come in. They are super comfy. Normally I feel stuffed into leggings but these give you just enough room. I have mainly the leggings but I want to get the bike shorts now.
I ordered my first pair of leggings but never received them. I contacted them through Facebook and they told me I could BUY another pair but they are not are not responsible for me not receiving them. I went on their Facebook and Instagram to put my experience out there and they removed my reviews. They also blocked me. I was scammed through this company, so buyers beware!
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results