The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have so many pairs of leggings from them, when I first started my fitness journey I bought leggings from them. One of my favorite things about this company is that they're inclusive with their sizing. Being a size 18 starting out, it was hard finding cute active wear!
I would of never thought I would wear leggings ever just because of how I felt about my body shape
Now I love the these leggings are amazing
The only thing I wish is you had cotton one too
These are the best leggings I have ever purchased. They fit great and I love the variety of styles and colors
Love these leggings and crops the tank tops are super comfy I work 3rd shift at a place were casual clothes are what's worn so these are a perfect fit it's like going to work in your jammies! And can we talk about their jammies they are super soft and comfortable all around great company pleased I found them.
I highly recommend these leggings they are my absolute favorite thing to wear in the whole wide world! Must have weather ur working out or just everyday wear to be comfy they are perfect!
I was a little sketch about this at first because it was a monthly thing but let me tell you. I got them and the first time I wore them there was no going back. I have one other pair I am obsessed with from Nike but I almost always reach for POPFit. They are squat proof (obviously most important), they have TWO pockets and they actually stay in place. They are super great quality. I live in the gym 5 days a week but they are also comfortable enough to wear around if you wanted. 10/10 recommended.
Love their commercials! I'm 5'2" 260 lbs. My kids are slim teenagers. I have over a dozen pair and have got my daughters wearing them. Even my son has a couple pair for under his jogging shorts! Absolutely love these and won't ever buy any other brand of legging. Their bras are very well made and comfortable plus the company has an ethic i can get behind.
I gave this company a shot after getting a voucher for a free pair of leggings. I should have been wary of a company that sells their leggings for $49.50 but has a deal for free leggings PLUS a bonus pair if you just paid shipping; that was a red flag I ignored thinking I was getting a great deal while supporting an inclusive, woman owned business.
These. Are. TERRIBLE. The material is cheap, thin, and flimsy. The mesh on one pair disintegrated after one washing! My $12 leggings from Walmart are better quality than these are. Certainly not worth $50 but companies like this use buzzwords like "size inclusitivity" and "woman owned & operated" to lure in customers who may have difficulty finding clothing in larger sizes at a traditional store & upcharge their items knowing that customer base will pay it to find something that fits. That's dirty & shameful of Popfit to do on top of having atrocious customer service. You have to pay a fee to them prior to ordering your items if you got the wrong size. If not, you're out of luck getting a refund. They delete negative reviews on their social media pages & block the people that post them. Don't waste your time or money on Popfit. It's a rip-off.
Listen I just got TWO pairs for under $9 they're comfy and have POCKETS! This is day two of wearing them (just got them yesterday) and I swear to God I'm about to buy more. I'm 5'4 265 lbs got a 3x they fit like a glove without making me feel or look like a sausage stuffed into a casing. Can't say on how they hold up but I'm hoping they really do since they've already become my favorite leggings!
The material is really slick, it's not that stretchy so the leggings just constantly slide down. Unless you are wearing these to lounge around they are pretty ineffective. For anyone that actually goes to the gym or does strength training, you'll spend d half your workout adjusting these cheap leggings. I also notice that they delete negative comments off all their social media so you are bombarded with all these ‘great' reviews that don't paint the full picture. Cheap material, poor stretch and they constantly roll down-just order your typically athletic brands like Nike, under armour or even the crappy fabletics leggings because as bad as fabletics is…. It's still 10x better than this garbage because at least the fabletics stay in place.
I'm in la-la-love! I am not sure how many pairs I have now, but you can never have too many. I'm telling ya you will be so happy you chose Popfit just much as I am. The fit, the styles, the price oh my... perfection.
I had seen the all inclusive ads, and the ad for the first pair of leggings being free. I decided to go ahead and and try them and I'm so glad I did. These leggings are life. They are full coverage, no peeking through, no bunching, no sliding and 100% stretchy. Plus the have POCKETS! I not bought myself several pairs, but my kids and mom now own some!
I tried PopFit because you get free leggings when you place your first order
They arrive quickly & fit great. So comfortable, no breaking them in.
Seemed a little spendy to me until I started wearing them almost everyday.
I'm a 2XL & have no issues.
This is a great company that puts out great product (leggings, sports bras, and tank tops). I've been a customer since 2019, keep coming back, and will continue singing praises to POP Fit!
I truly love this company! They are really legit and their leggings are so comfy and fit perfectly. I love that they use "real" models for us plus size beauties. If you're on the fence, jump off and order your leggings today. You won't be sorry.
Customer support is excellent. I received an email within 24 hrs.
I have been so happy with these leggings. They are easy to roll up for travelling, easy to wash (cold) and dry (they dry overnight), so I am ready for my next adventure. Was able to travel for 2 1/2 months with only 5 pair of leggings.
I had really high hopes for these leggings tbh, with how much hype they get, and I'm pretty disappointed in the material. Gonns try to wash them to see if I can break in the material at all, otherwise I'm not gonna wear them. Pretty bummed
Positives: they fit well, aren't see thru, and have good pockets.
Negative: If you are tall, they are a bit too short. They are NOT worth the price at all, and I'm glad I just got the ones for $15 shipping only, because I would have been pretty upset to have spent more than that. The material is honestly awful, I have sensory issues, and found the material cheap, and itchy, which is a deal breaker for me, its almost completely polyester, and only a small amt of spandex, and pretty rough. For what they are charging, I'd sooner buy some stretchy handmade thick cotton leggings from somewhere like etsy. Apparently you have to pay a fee to be eligible to exchange sizes if they don't fit, too, which I find ridiculous. Also, the constant pressure to buy more is obnoxious, when I tried to pay, they asked a good five times, trying to get me to sign up for monthly stuff, trying to get me to buy extra pairs etc, even tho I kept saying NO. I find that kind of pressure tasteless. The shipping being like $15 for 1 pair of leggings is also absolutely ridiculous
I just received my first pair yesterday and have already ordered more! The most comfortable leggings I have ever put on! Do yourself a favor and order now! The quality is the best I've ever seen!
I placed an order with them and tried to cancel my VIP membership but it didn't work. So they shipped me out another order. When I reached out they sent me directions on how to cancel my membership but because I had an opportunity to move into a bigger apartment, shipping that back wasn't a priority By the time I got all my stuff in my new place and tried to return it they told me it had been longer then 30 days so I was stuck with it. BUT they had already sent out a third shipment. However when I tracked that it shows the post office said it was undeliverable and who knows where it ended up. When I contacted Pop Fit, they basically told me that it was my fault because they shipped it to the address on my membership. They even wanted me to pay to replace it. Their product isn't worth what I was charged for it and they are unwilling to give me a refund for the product I never even received. That is horrible customer service.
I love how comfortable these leggings are. They don't ride down on my belly and no where near see through. Would highly recommend.
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results