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Pop Fit Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
210
value
226
shipping
228
returns
120
quality
223
Pennsylvania
2 reviews
13 helpful votes
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Item never showed up
August 8, 2018

There was a slight error in my address (one wrong number in zipcode). Popfit clothing's website did not validate the address to make sure it was correct. The product was sent back to them, I never got a refund, and then they immediately cancelled my subscription without my permission.

Date of experience: August 8, 2018
Wisconsin
2 reviews
12 helpful votes
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Waste of money
April 8, 2018

Although the material of the athletic pants I got was not super cheap feeling, the pants that came looked cheap and looked nothing like the picture of what I had ordered. Total waste of money.

Date of experience: April 7, 2018