The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
These leggings fit great and I love the large and stretchy double pockets! The mesh side is a cute feature!
I'm a larger woman so was a bit hesitate but the price was so good I went for it and I am so glad I did! I love them the fit, the feel and the options. They even have capris and shorts!
Wasn't sure at first but decided to try my luck during black Friday sale and I'm just in love with my new popfit leggings. I know i will be buying more of them
I'm super in love with their leggings for my trips to the gym! They're comfortable and they breathe really well! Also they have pockets which is a must! Definitely will buy more!
Great brand! Fits like a glove and the design are so cute! I wanted something that I knew I would look good in at the gym and I found it!
I love how the leggings smooth my legs and stay in place, even during workouts. They are also comfortable for all day wear. The pocket is handy day for my phone so I don't have to carry it in my hand all the time. They make me feel better about myself.
These are the first pair of workout leggings that were the perfect fit! I always struggle with size and the material leading to be see through... These are so comfortable, and wearable! The double pocket is genius for working out! All I have to do I slip my cell phone in one pocket and my keys in the other!
Y'all! I need to talk about these leggings! Let me list the reasons you should purchase these majestic leggings
1. First and foremost, the designs are SO there are so many choices and literally NONE of them are "ok". They are all adorable
2. These leggings can literally be pants. They are thick enough but breathable.
3. Squat proof. Enough said
4. Their prices are VERY reasonable. Especially for the quality. Like these should be $400 leggings.
5. Last, and MOST important. THEY. HAVE. POCKETS.
My first pair of leggings arrived damaged. The packaging was cut and as a result there was a hole in my leggings. Customer service was awesome. Let me keep the first pair and sent me a new pair at no charge! The leggings fit me like a glove. I don't think I'll EVER wear any other brand at this point.
Expensive feeling material, affordable, not see through, and it has pockets! The perfect leggings seriously!
They told me my first pair was free. I thought they were suckers. Turns out, I'm totally a sucker for these leggings. I ended up buying another three pairs.
Just received my capri length leggings. They arrived quickly and are true to size. The fabric is soft and comfortable. So far very pleased.
Fit is awesome. High waisted, helps me feel held in but not constricted. Comfortable and awesome pockets. I also ordered the new cheeky panties and they feel so good! I ordered the 7 multipack and glad I did, one for every day of the week! Will be buying more soon
These legging are the greatest I've ever owned! I'm plus size and leaving the house can be an issue due to how clothing fits but with these leggings it's never an issue! 10/10 always go popfit
These are really nice! They're comfortable & have structure, so I feel comfortable with how I look in these!
They stay up all the time, perfect length and fit, POCKETS!, all different styles and colors to choose from. I LIVE in these leggings! I've been buying them/apart of the VIP program since December 2018 and I have yet to get a hole in one (except for ones cause my dogs jumping on me LOL) no rips, the quality is amazing!
I love Popfit. I first came across them because I saw a "free leggings" promotion and everyone likes free things! You only had to pay shipping. The entire process of ordering and receiving my product was seamless and the product itself is amazing! The leggings are made of great material, they pass the squat test, they have a ton of cute styles and colors, and best of all - their leggings have pockets! I will continue to buy these awesome leggings.
Bought a pair of PopFit leggings and I love them. So much so that i went and bought another 2 pairs! Would 100% recommend!
It's such a body positive company and the leggings are great quality. I love every aspect about it!
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results