The company has garnered a mixed reputation, with positive feedback highlighting the inclusivity of sizing, comfort, and appealing design features such as pockets in their leggings. Many customers express satisfaction with the product quality, particularly regarding the fit and durability. However, significant concerns arise around customer service, particularly issues with sizing inconsistencies, a lack of effective return policies, and difficulties in resolving shipping problems. The negative experiences related to customer support and product returns overshadow the positive sentiments, indicating a need for the company to enhance its service approach to improve overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The BEST workout tights I've found that are inexpensive and true to size! It's LEGIT!
I had gone to several places from low end to high end, looking for workout leggings. And only because I couldn't remember the name of PopFit. Tried WalMart (they're getting better), Target (not sure why), Lane Bryant, Torrid, and even Fabletics (not true to size). Ended up empty handed and needing quality workout tights. Opened Instagram and the PopFit ad was there! Hallelujah! I prayed and ordered... my last hope. Fast forward to a week later and I'm completely satisfied with my purchase! Shipping went smoothly, and was timely. Was able to track from beginning to end and then when it switched from DHL to USPS. They provide both in the confirmation email for tracking.
Finally was able to try them on and o fell in love! I honestly forgot I had on bottoms because the fabric was soft and light... airy almost. You could forget you're wearing them. They both fit perfectly and even one pair were looser than expected! They were true to size! Most places you have to size up and I didn't. I got a 3x which is my true size and again the fit was perfect!' Couldn't have asked for better! I will definitely be ordering again!
Soo happy with this product the fit is amazing, the pockets are everything and the material is so breathable loveee them
I really love the fit of these leggings. I have multiple styles and I like them all. I don't have to keep pulling them up, they have enough compression that I'm not "jiggling" but are so comfy and let's not forget how cute they are and have pockets!
I was skeptical. I wasn't sure if these adorable leggings would actually fit. They fit awesome! I'm a curvy woman and a yoga teacher. I put these on, did my errands & taught a class tonight and they feel GREAT!
I just had a C-Section 4 months ago, so now none of my clothes fit the same as before, and I'm struggling with scar and nerve pain as well as the "C-Section pooch", which just makes it hurt more. I got my first pair of Popfit crops about a month ago, and I couldn't be more pleased! They're good quality, not see through, true to size, and the light compression keeps cellulite smooth, and even gives me the support I need for my scar. I'm so excited to be functional AND fashionable while I care for my family! Thanks for giving me the confidence to start working out again. I'm looking forward to ordering again!
These leggings felt so great during my workout. The material was perfect &, not see through so no fear of peek-a-boos. Get you some. You will not be disappointed.
Great all day wear, no rolling, no pulling up! Great for the gym, or not! The double pocket is a plus and they have super cute prints!
I recently got my shipment and they are some of best leggings I have now! Did my entire workout routine without worrying about them sliding down or being uncomfortable and i love the pockets! Will definitely order again and join your subscription program once i'm at my goal weight! I'm also just really into the whole company's mission and inclusivity!
I've always been hippy and thick in the thighs and that makes extremely hard to find clothing to fit my waist. Majority are to big or way to small, not expecting anything to be different, I ordered because of the cool print... I was shocked to see they fit perfectly, rocked a cool design, complimented my curves, & a pocket for my phone. I will definitely be buying more cool colors because my motivation sky rocketed through the roof. Not to mention the material soft, but made for durability.
I absolutely love these yoga pants from PopFit. They fit me exactly as they should, easy to work out in, machine washable and those POCKETS are everything! I will be ordering many many more from them because they're everything.
I randomly scrolled past an offer for a free pair (if you paid S&H) on Facebook. Even though I have a fair number of leggings I figured I'd give it a go, because they either 1)don't have pockets or 2)constantly have to be pulled up. I didn't really expect much. These are actually really great. They didn't fall down excessivly like my other ones did. There's still a little slippage, but I haven't found a pair of pants or exercise leggings that DON'T fall down while bouncing around, unless they have a string you can tie super tight. These leggings are comfortable and ya gotta love a phone size pocket that I don't have to lift my shirt up to access! They aren't super warm to wear outside in Michigan winters, but no leggings that aren't fleece lined are. I mostly wear them for exercise indoor anyway or cleaning the house.
I got a pair of PopFit leggings since they were offering a free pair online. I didn't expect much simply because they were free. But I really loved their marketing to be inclusive of all body types so I thought I'd give them a shot. I am SO HAPPY I did! These leggings are super comfortable - they have a great thick material and as promised they stay up! I've been a religious LuLuLemon customer for years and these leggings definitely come in close. Also their customer service is great! I was having trouble with figuring out my size and they were super helpful in helping me figure out the correct size. I am 5-1 125lbs and ordered an XS.
I ordered these for running and working out. I just recently wore them running, and I love the compression fit feel that they have. Also, my thighs don't chafe while running in these! My phone doesn't even try to make a break for it either. It sits nice and snug in the pockets! Will recommend to others, and continue to support them.
Poor customer service and poor fit. They advertise that their leggings don't slip. I found just the opposite. Of course I couldn't really learn that till I was in an exercise class. Customer service would not take them back or exchange. I found a better fit from leggings at Costco, which are much less expensive and also have pockets. So it was an expensive lesson of not to shop at Pop Fit Clothing.
As a plus size girl, I'm usually pretty skeptical when a company that caters to all sizes advertises leggings that aren't sheer, provide tummy control, and look cute.
Look no further than PopFit. I was super impressed when I got my first pair in the mail. I say first pair because I plan to purchase more! I am an 18/20 and I ordered an XL. I could have ordered a XXL if I wanted more room but they still fit pretty good.
I am recommending them to family and friends!
For anyone out there wondering if Pop Fit is a legit company, and if their leggings are all they profess to be - I say YES. Yes they are. I ordered two pair, one with LOTS of cut outs and one with pretty little ones at the ankles (very "ballet inspired.") Then I obsessively checked the tracking information every day, waiting for them to arrive. I'm a tall gal, 5' 8" (mostly leg) and a size 8. I ordered a medium and the fit me like a glove. Easily the most comfortable and stylish leggings I have EVER purchased. The seams really are stitched flat and smooth, like they say they are, (important for us ladies with delicate skin). And the pocket are right next door to miraculous. They hold my new iPhone. Can confirm they also hold snacks. The waist is TRULY high - sitting just under my ribs (again, I have a shirt torso) but I like it that high, because is make make my tops "skim" over my hips - no muffin top! On the rare occasions I've wanted a shorter rise, the waistband folded over easily and comfortably. I can't wait to buy another pair. I think I'll go for a bright color this time. And I'm buying my Mom a pair for Valentine's Day. One final note and I'm done: representation really DOES matter. Seeing women of all different shapes and sizes in the ad is why I took the plunge and made my first order. I believe in the importance of fitness and living a healthy lifestyle, but that looks different for everyone - Girls, we're all beautiful, and we all deserve to feel comfortable in our own skin, and fabulous in our leggings.
Honestly, these are the best leggings I've ever owned! Not only do they fit incredibly well, have a great highwaist, And pockets! But they are incredibly well-made, clearly built to last! I play roller derby and can't recommend him highly enough whether you're wearing them out for fashion or testing them on the track!
These are the most comfortable workout leggings I've owned! There's no sheerness with stretching, and the pockets are huge! I carried my phone, headphones, and the waistband didn't slide down. Would definitely recommend these!
These leggings are amazing. They stay in place no matter the workout or just day to say wear! They don't become see through with squats, or bending over! Love them! They have become my front line leggings.
Answer: Not easy to reason with at all! Awful fit, wrong size and they kept sending tights and drawing money from my credit card after 7 months of trying to cancel an accidental subscription. I ended up with 10 pairs of tights all in the wrong size. They refused to exchange or refund even though I hadn't opened 7 of the packages at all! They then agreed to refund a couple and exchange a couple but once I had shipped the tights back they refused to honour the refund and exchange and kept the goods, refused to send them back! So essentially they took my money, got me to pay shipping to send them back and then also took the goods back! I would advise against wasting your money with this highly unethical business. On first glance this doesn't appear to be a dodgy company in some random third world country, but they certainly act like it and are extremely hard to deal with and super dodgy. I review almost all places I eat and most places I shop and I have never given a negative review, but their behaviour was absolutely appalling! You can see I have them almost a year to clean up their act and come to some amicable solution but this wasn't possible! There are many other ethical places to buy tights from, do not buy here
Answer: I sweat a lot because I live in Florida and the heat makes u sweat like crazy! This fabric is great for us sweaty girls!
Answer: Absolutely. Costco has a number of different leggings with pockets. I bought Skecher's and some other brands from there. They don't slip down. And if you're not happy, Costco takes everything back. They have the best customer service! Pop Fit's customer service is horrible.
Answer: I only ordered from them once but everything was flawless! Would definitely recommend based on my experience.
Answer: A phone call helps but I make sure my list is current - I just updated cause I was stuck in drab winter colors. I have called them with great results