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PoolWarehouseReviews 921

2.6

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PoolWarehouse Reviews Summary

PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.

service
147
value
139
shipping
140
returns
83
quality
123
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Lloyd W.
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Nice price
June 21, 2018

Nice price. One of a very few places that seemed to have this available. This is the sane item that is used by the people that provide physical therapy for my wife who just had knee replacement surgery. It is wonderful to be able to provide the cold compression therapy for her at home

Date of experience: June 20, 2018
Angela A.
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Competitive prices, easy to use website
June 20, 2018

Competitive prices, easy to use website

Date of experience: June 20, 2018
Stacy S.
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Quick and easy
June 18, 2018

Quick and easy;

Date of experience: June 18, 2018
Jennifer H.
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Helpful staff and great products
June 16, 2018

Helpful staff and great products

Date of experience: June 16, 2018
Steven M.
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So far, quick easy, and great price, did not get a shipping confirmation or tracking info

Date of experience: June 15, 2018
Robert M.
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Very easy
June 15, 2018

Very easy. I haven't had a chance to check the order.

Date of experience: June 15, 2018
Darryl F.
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Quick and easy
June 14, 2018

Quick and easy. My pool is fairly old so I was very pleased that i found a part to fit.

Date of experience: June 14, 2018
Howard B.
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Great prices
June 11, 2018

Great prices. Hold time for customer service was excrssive

Date of experience: June 11, 2018
Brandon K.
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The website was not working correctly and the status of the order was difficult to follow but the price and availability were good and made the whole transaction acceptable.

Date of experience: June 10, 2018
Happy c.
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=)
June 10, 2018

=)

Date of experience: June 10, 2018
Willma M.
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Our pool kit arrived in about 2 weeks and we received good customer service thought the process of getting quotes and buying our pool. We will be recommending you to friends.

Date of experience: June 9, 2018
Jordan Y.
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Great customer service and easy website
June 8, 2018

Great customer service and easy website.

Date of experience: June 8, 2018
Ray Y.
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Easy to find exactly what I was looking for
June 5, 2018

Easy to find exactly what I was looking for.

Date of experience: June 4, 2018
Firstcheryl n.
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Great, though I thought shipping charges were too high.

Date of experience: June 4, 2018
Derik S.
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The ordering system was quick and easy
June 4, 2018

The ordering system was quick and easy

I believe that I have received my entire order in satisfactory condition, but I have yet to open the package.

Date of experience: June 3, 2018
Thomas T.
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Dandy to deal with
May 31, 2018

Dandy to deal with

Date of experience: May 31, 2018
Brenda C.
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Ally was so helpful!
May 30, 2018

Ally was so helpful! Also very personable. She walked us thru the ordering process. We have never installed steps in the pool before and are very nervous about the whole idea of such a large, costly project and she gave us confidence. We would definitely recommend this company and we will be a return customer for pool supplies.

Date of experience: May 30, 2018
Angela T.
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Great prices, free shipping!
May 30, 2018

Great prices, free shipping!

Date of experience: May 30, 2018
Very u.
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My order was incomplete upon arrival
May 29, 2018

My order was incomplete upon arrival. I have called and sent several emails and now being ignored. Next step is to contact credit card and dispute the charge.

Date of experience: May 29, 2018
JUDY Z.
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So happy I finally found faceplate for my steps.I was going to give up if I did not find it here

Date of experience: May 29, 2018