On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PoolWarehouse Reviews Summary
PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
Instant Feedback
We monitor reviews for authenticity
Fast easy checkout & fair prices
So excited for the pool table to arrive at my son's house! Looks great and perfect for him!
Looks great
Would have paid additional to have the pool table delivered into room and assembled
Very disappointed regarding curbside delivery
Lowest price by far.
Ordered our pool in February and we got in within 2 weeks. Not as easy to install as originally thought. I would make a suggestion that they tell customers to do a water table test BEFORE they buy. Had I known this I wouldn't have ordered the pool with an 8' deep end. If I had got one with 6' end we would've been fine but since hitting water we've been at a standstill and it's now July! Finally found an installer willing to help us finish. Praying we have a pool by the end of July!
Ordering was quick and easy
Great site..
Very resonable prices
Found what i needed at best price. Order status is not updated which caused me to call twice. Also plastic bag for storage is too small. A 2 1/2 gallon storage bag works much better.
Thanks
Placing an order on the website was very easy but I wanted to ask customer service a question I called at 2:00pm today and left a message and at 5:00pm still have not received a call back. Called the 800 number again and I was caller 6 and it looks like they will be closed for the day before I get to talk, guess I will go ahead and place my order.
Always great service
Easy to navigate through the website
Easy and quick
Very easy quick service
Absolutely great
Easy to order!
Got our pool kit in about 2 weeks, everything looks good and seems to be exactly as advertised.
User Friendly
Thanks
Easy process except for questions/surveys at end. A bit long and repetitive.
Easy to order but not thrilled with the terms and agreements covering liability if their site is hacked.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members