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PoolWarehouseReviews 921

2.6
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PoolWarehouse Reviews Summary

PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.

service
147
value
139
shipping
140
returns
83
quality
123
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3,895 reviews
Lester P.
0 reviews
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I have not installed the parts I ordered yet--but they appear to be exactly what I needed. The initial order process was a little rough because the system seemed to place a double order--I called and spoke to a very nice lady who said she would look into the problem--but I did not receive a call back as she committed. But, she obviously fixed the issue because I only received one set of parts and was billed correctly.
I've ordered parts previously and on both occasions, I've been satisfied by the availability of and fast response for pool parts. Thank You

Date of experience: May 28, 2018
Tony B.
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Order a liner from pool warehouse on a Tuesday, the following Tuesday i recoeved a text from a local delivery facility wanting to schedule delivery. Pool warehouse was fast and prompt and also helped with all my questions pertaining to measuring and quality of their liners

Date of experience: May 27, 2018
Judy P.
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Was easy site to use
May 25, 2018

Was easy site to use

Date of experience: May 25, 2018
Dan C.
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So far So good but no return call
May 25, 2018

So far So good but no return call. I left message last week for call back
Just went ahead and ordered.
Item was delivered to OKC pretty fast but took just as long to get to Blanchard as it took to OKC.
Product was exceptional though.
Will use them again.

Date of experience: May 25, 2018
Mona B.
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Wass suck
May 23, 2018

Wass suck

Date of experience: May 23, 2018
David N.
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Website was easy to use and price was great
May 23, 2018

Website was easy to use and price was great.

Date of experience: May 23, 2018
Chad P.
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So far so good, thank you
May 22, 2018

So far so good, thank you

Date of experience: May 22, 2018
Mark D.
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Thanks
May 22, 2018

Thanks. This is not a pool warehouse issue but the assembly instructions stink.I am an engineer and thankful for that!

Date of experience: May 22, 2018
Kenneth n.
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Easy to use
May 22, 2018

Easy to use.

Date of experience: May 21, 2018
Todd Z.
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Can't wait to get this!
May 18, 2018

Can't wait to get this!

Date of experience: May 18, 2018
Riad A.
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So far so good
May 17, 2018

So far so good. Easy order.nice follow ups...deliver as per agreed. No damage...thank you guys

Date of experience: May 16, 2018
Ronald W.
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I'm looking forward to setting up and trying out my pool table, and I will be providing an honest review.

Date of experience: May 15, 2018
Kevin H.
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Good experience
May 14, 2018

Good experience

Date of experience: May 14, 2018
Junior M.
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You had exactly what I was looking for at a reasonable price. It was easy to order and now I will be able to check off on another thing to do list.

Date of experience: May 11, 2018
Eugene G.
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Quick and east
May 10, 2018

Quick and east

Date of experience: May 10, 2018
Charles L.
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Website is very thorough with lots of information available to help guide the decision process, the service and technical support is great. My only thought is; I would suggest getting more information on the tail gate service for delivery, I paid for it so in the in the case i wasn't home my wife would be able to receive the order without issue and i could move it with the fork lift when i got home. The packages were to large for the shipper to get off the truck with a pallet jack and if i wasn't home they would have had to reschedule. SO ask before you spend the extra money.

Date of experience: May 8, 2018
Marlene S.
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It was easy so far and also the lowest price and free shipping. The package arrived with damage and they are working with us to get this taken care of.

Date of experience: May 7, 2018
Steve B.
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Best price
May 7, 2018

Best price

Date of experience: May 7, 2018
Solo F.
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Good, connection was a little bad
May 5, 2018

Good, connection was a little bad

Date of experience: May 5, 2018
Daniel N.
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Very easy to navigate site and personalize inground pool kit and fast delivery.

Date of experience: April 30, 2018