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PoolWarehouseReviews 921

2.6

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PoolWarehouse Reviews Summary

PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.

service
147
value
139
shipping
140
returns
83
quality
123
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Deborah C.
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Easy uncomplicated
January 19, 2020

Easy uncomplicated

Date of experience: January 18, 2020
connie B.
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Thank you for answering my email so quickly
January 14, 2020

Thank you for answering my email so quickly. You answered all my questions. My foosball table came fast and there were no problems with the delivery.

Date of experience: January 13, 2020
Cynthia S.
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Great Deal, best gift for my husband!
January 9, 2020

Great Deal, best gift for my husband!

Date of experience: January 9, 2020
John D.
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Easy website to navigate
January 5, 2020

Easy website to navigate

Date of experience: January 5, 2020
Martin H.
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Quick and easy ordering process
January 2, 2020

Quick and easy ordering process

Date of experience: January 2, 2020
Nicole T.
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Easy simple all the info we needed
December 29, 2019

Easy simple all the info we needed

Date of experience: December 29, 2019
Nicholas S.
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The table is amazing and very well built
December 29, 2019

The table is amazing and very well built. My table top arrived damaged and the pockets were crushed inside the box. Besides that it is a very nice table and perfect size for where i put it.

Date of experience: December 28, 2019
Jerry F.
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Shopping was easy and only took a few minutes to make my purchase.

Date of experience: December 27, 2019
Poulia K.
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Quick and fast which makes me happy
December 27, 2019

Quick and fast which makes me happy

Date of experience: December 27, 2019
Charles Z.
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Just what we were looking for
December 26, 2019

Just what we were looking for.

Date of experience: December 25, 2019
Meg P.
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I was so excited to find this sauna
December 21, 2019

I was so excited to find this sauna. Reviews suggested that it is easy to assemble. As I began unpacking the sauna there were several pieces that had gashes or loosened edges. It seems to have been damaged in transit. The roof cover is not the right size either.
Worse than that, it won't latch closed so I can't finish assembling it. I am hoping that I only had the bad luck of receiving a damaged, warped unit and that getting a replacement, or troubleshooting the assembly issues, will be a smooth process.
I will update the review as far as the functioning of the unit if I am able to get the present issues resolved.
This is not the quality I expected.

Date of experience: December 20, 2019
Bruce R.
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Very easy and helpful website and customer service
December 20, 2019

Very easy and helpful website and customer service

Date of experience: December 20, 2019
Andrew R.
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Everything was awesome
December 19, 2019

Everything was awesome

Date of experience: December 19, 2019
Jim A.
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Great experience, would recommend to anyone!
December 18, 2019

Great experience, would recommend to anyone!

Date of experience: December 17, 2019
Inga W.
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This exceeded our expectations!
December 16, 2019

This exceeded our expectations! Very easy to set up too!

Date of experience: December 16, 2019
Sherdene H.
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So far my purchase was very smooth
December 16, 2019

So far my purchase was very smooth. After I receive my product I will let you know how it goes.

Date of experience: December 15, 2019
Kim M.
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Quick and Easy
December 13, 2019

Quick and Easy. The only negative I have so far is the delivery, one of the guys was very rude and did not want to wait for us to unpack it to check its condition before signing the receipt form. We only unpacked it half way before they left. I hope to submit an overall review in 6 months on the quality of the items. We will be upgrading the pool ques and a few other playing pieces.

Date of experience: December 13, 2019
Chris B.
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Very helpful!
December 13, 2019

Very helpful!

Date of experience: December 12, 2019
James H.
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Enjoyed working with Jones on our on our pool, very knowledgable and great to work with. The kit was delivered in about 2 weeks or so. Hired my brother in law to dig out the pool and we did everything else but decks and electric. Would recommend and would use them again.

Date of experience: December 12, 2019
Randy G.
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Very easy to use!
December 13, 2019

Very easy to use! Check-out was a breeze after reading the Terms.

Date of experience: December 12, 2019