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PoolWarehouse Reviews Summary
PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
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Awesome experience, had some issues with my credit card (address on file was incorrect), the customer service at pool warehouse were exceptional at helping me resole the issue.
Sales person was very helpful
It has been quite apparent that they don't know what's going on. Good luck shopping at multiple stores for adapters and hoses to connect to the pump. Also, once it is connected, don't go by their "tech support" to tell you how much sand to put into the pump. According to them we needed 150lbs but the manufacturer required 220lbs, poolwarehouse didn't know how much to use and said go by the manufacturer's advice after multiple attempts at an answer. I requested a list of adapters, hose dimensions and diameters to hook up the filter..."crickets", understaffed and lack of knowledge of inventory they're selling... good luck as they say when purchasing from them as it's a wild goose chase after you receive it to get correct and factual information on what's needed to complete your "DIY" project.
Easy and simple, good clear directions on what options to take when ordering.
Best price I could find.
Lots of info to go thru,
I replied by email to pool warehouse that this was not the item I needed although I thought it was. I need to exchange it for the flexible tube that goes from skimme face to chlorine feeder. I have not had a response to my email
Excellent, quick. Much quicker than expected. Great for post knee replacement surgery.
Shopping experience is satisfactory; however, I only want a genuine BeefEater product.
I was looking at this pool table for a few months on other sites. I was finally ready to buy and every other site was sold out. I found you guys on a google search and am impressed with your selection
Great site, easy to navigate. Tons of products and options.
Really like that you can call in and actually speak with someone before buying. When you spend this much money it's nice to know what your getting and know that you're getting all the right options.
How long does it take to receive order?
Purchasing from this company was quick and easy! Can't wait for my kids to enjoy this slide over the summer. Will update once I have it up and in use. The slide came in 4 large pieces and the product looks great and we can't wait to get it up!
Slightly damaged in shipping
Was great
You need to have to separate entries for Shipping address and credit card address
Love my new table! Very sturdy and it looks great!
Easy transaction & good price
I have purchased extras to give to friends with achy backs
Great service, delivered on time
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members