PetCareSuppliesReviews 334

A complete waste of time, this company ships product from other countries for the formulation is NOT the same as products manufactured for the US market. The active ingredients in the Seresto collar were 90% LOWER than the USA made product. Took 11 days to get here and then discovered it was coming from Europe and manufactured for another country. Hate this outfit, if I could give it negative stars I would. Bayer won't back this product in the US, check out the expiration date and ingredients, 90% less than US products.

I totally rely on this site because I cannot find time to go and purchase from the local store but thankfully this site has all the products that my Charlie needs. I just order in advance and receive the delivery way before time whenever I order. It was once that I had ordered this shampoo in urgency because I was running out of pet shampoo and had already used mine on my dog, so I tried asking for quick delivery. Though it came in 8 days, still I felt it was good enough for the people managing this site to deliver the product to my location which is quite far off from the main city.

I have multiple cats and two dogs. I order flea meds. While their service may not be the fastest, it is good and credible. I have placed many orders with them over the past two years and every order was received in a week or so with a discount. Cheaper than all the rest. Will do business again, and again.

David Bathurst

Ordered frontline for my cat on 3/29. Their site said that they "usually" ship items the day they are ordered. "Usually" means they ship 3 days after your order and I was told it takes 18 days to receive my order. And now I'm seeing their crap comes from outside of the US? Why don't they tell you this before or when you order? Because they only 2ant your money. I will buy frontline today and my order will be returned. I'm sure it'll take 90 days to send my money back. Scam artists! Don't use this company.

I am very uncomfortable with the lack of transparency in my first (and last) order from this company, and the lack of any ability to track my order.

Ordered Frontline on the 9th of February. Received notification that it was shipped on the 11th. Yet, here it is the 20th... and still no delivery.

When I called, and after being on hold for quite some time, I talked to some foreign-speaking individual who essentially told me that it was on its way, but takes anywhere from 10 to 14 days once it's sent. I don't believe there are carriers that slow.

Doubtful I will be doing business with this company again. They seem too shady.

I ordered a product from this company. There was no way of knowing where it was being shipped from. No way to track the purchase. Then, I was charged a second charge on my card for a "Cross Border Fee", which is NOT disclosed in any of the information. The product is shipped FROM the UK, which is NOT disclosed anywhere on their site. I won't purchase from this company because they are not upfront with their information. I submitted a review on their website, which is moderated by the company, which means, my review will never be posted.

* * * DON'T DO IT! Pet Care Supplies has got to be a subsidiary of Donald J. Trump Inc. as they are as honest, legitimate, efficient, timely, and as worthwhile as the "sad" "crooked" corrupt, Trump University," Trump Steaks, TajMahal Casino, ect. Ect. I ordered and paid for Advantage flea treatment for cats 10 days ago and "Fake" Pet Care Supplies email response was that "the US Postal Service" was to blame. I have filed a complaint with The Attorney General's Office for the State of Pennsylvania, Bureau of Consumer Protection. And the Pet Care Supplies PRICKS will definitely receive A VERY PAINFUL SPANKING. Oivey!

I would not recommend ordering from petcaresupplies.com. They are Not an honest company! The packaging on the Frontline and Activyl flea meds they send does not match what they are advertising on the website. The boxes are completely different. The packaging appears to be from another country but is possibly not legitimate at all. The product they send has an expiration date printed on the box, after some research, no legitimate Frontline or Activyl has an expiration date. I tried to return the product but customer service was terrible & they do not pay the return shipping to the UK! So. I'm just out all the money, and i would not & will not use these skeptical products on my animals!