PayPal

Paypal is a good company and they have a very good merchant account system. Paypal is primarily for businesses to take payments with. Consumers use to get a warranty against buying from sellers that ripped them off. Paypal is getting 4 stars because that system for reimbursement is not as good as it once was. Paypal recently stated that they are there to protect the seller's interests not the buyers moving forward. That being said at least they told us and we know what to expect in the future.

PayPal's Resolution Center is spring loaded to believe and support the seller. That's the side Paypal makes its money, not from you or me. Dealing with Paypal's Resolution Center is a real test of endurance. If you get finished entering their required BS successfully, Paypal sends you a dun message several days later telling you to enter your complaint to the Resolution Center... like you were never there before.

I have used paypal about 4 times in 4 years. Mostly to pay for things I bought on ebay. The reason, ebay only lets you pay with paypal. The last thing I paid for never showed up. I complained to paypal and what ended up happening was "My" account getting restricted. Apprently the ebay seller who had a good rating was in some fraud or something and because I sent a payment to him for an item I never received, they limited my account until I sent all types of proof. SS, DL, Utility bill. Finally after 45 days the made it normal again. I think I am done using paypal and buying off ebay.

I use this payment method for a couples years until last week. I got fraud, open a case and they close it saying i made the transaction. I keep trying to tell them it was a fraud but they keep replies me with $#*!ed non sense automated answers. I was lucky it was only 44 $ but beware if you trust this scammers the only protection you get it they accuse you and keep telling it your family members (i m alone). They are part of the scammer!

Tried for 4 days to reach a human being. I thought all purchases were on 4 pay. They charged me a late charge on a late charge. Trying to get information is horrible. I use Paypal a lot because I do like the Ebay guarantee of purchase when using Paypal. They are maybe the most deceptive company I have ever dealt with.

I've been using Paypal for a long time now. Not because it's good, but because it's more convenient to make purchases and that every merchant uses it. If you ever purchase an item on Paypal from sites such as eBay and the seller offers returns, never claim the item is fake even if it is cause you will need to pay someone to verify it is fake or get some sort of proof somewhere. Instead, just say you want to return the item to the seller, and then leave negative feedback. I've lost over $500 because I couldn't get proof buying a Hermes belt on eBay.

I have done business using PayPal for years buying and selling. Suddenly, they decided they to start holding funding due to high fraud risk. I have to prove I have fulfilled the service. They will hold thousands of dollars for 2-3 weeks. Everything I do is either hand delivered or picked up by the customer. There is no way I can give them a tracking number. I wouldn't recommend them to anyone. At this point Venmo is a better option even though they are owned by PayPal. I really like Zelle.

Occasionally payment through PayPal goes well. The rest of the time, you are NEVER going to get it sorted out. Be prepared for cancelled, blocked, denied, etc. transactions with no reason, no warning, and no admitting they're the ones doing it. Currently they also have NO human support services, either, so there's no one to contact to explain why they're wrong. I won't be using them again, you shouldn't either.

Very hard to get in touch with the team.
Been trying to unblock a 100 000$+ reserve for days, says I can do so by entering shipment information but it's not doing anything.
We're selling 30 times more than usual because of the COVID-19 situation, I understand the concept of the reserve but it's currently blocking the only income we have. The virus is not stopping us because we are a small ecommerce but Paypal will... How crazy is that?..

This company has THE WORST customer service I have ever dealt with in my life! Not only are they unavailable, you can NOT reach PayPal in the US via email, messaging, or calling. All of the number's listed are "non-working numbers". I requested for my PayPal balance to be instantly transferred to my credit union, at first, it claimed to have been submitted/completed, only then to be followed with a denial? I have never ran into any issues/problems with doing this before now and nothing has changed on my account information? Not only did they deny it, they have also wiped my account clean, with a zero balance. I will no longer use this company! They have no customer service agents working and they refuse to respond to your inquiry! Horrible, horrible, horrible experience with this company! I do not recommend! I will now use Venmo from this day forward!

paypal.com Good to use them for online purchase only and having been a long time sincere user of this site for several years due to the many who have bought from me an use them, the thing that is annoying here is there is only buyer protection but none for the top rated seller) they should change there policy for certain trusted members like myself or at least give some buissnes sellers some seller protection who have lost out to undesirable buyers.

I'm using pp for my home business and it's what it is. I never had any problems and horror stories but maybe it's because i don't use it as a consumer? But the resolution and security are all good. It's not automatically siding with a client in refund cases, and believe me it's a relief because there are all types of clients and they are not always right. When you buy a service from me and know what that service is beforehand you just cant change your mind all of a sudden. I run a home business and all the money i get counts. So thanks pp for looking into cases and letting me tell my side of the story.

PayPal is very bad place why hold my money every day you change things. I call said wait after nothing let me recover my money why all my money long time. PayPal already 3 year. I'm poor and I know it's because I'm black. Please let me recover my money. I really need. Why do that

Terrible company with useless service

Terrible company with useless service. They have such convoluted policies that even their customer service is not able to clarify what it means. I made a payment to a customer and the customer asked me to cancel the transaction as the shipping address was incorrect. Paypal put the transaction on hold and said that it is under review. This is even after calling their support team. Can you imagine that? They told me that it was under review for 24 hours. But they could not tell me why it was under review.

Keep in mind that I am the payer and I called to cancel and they are reviewing me?. No wonder their share price is struggling and dropped from $350 to $60. Clearly in the dumps. A terrible company and must be avoided at all costs. Use Venmo, Stripe, and Square or the bank directly to pay.