Overview
Payoneer has a rating of 4.5 stars from 9,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
I really thank Payoneer for providing such a good service, all agents I've talked to are so kind.
The level of security and personal attention exceeds my expectation
10/10. He was
Very good and on all the things i asked. It clarified everything
Just started to use it, very happy with the customers service
An awesome gateway for payment and good customer service.
Was the best service i had with an international representative
Payoneer is really very easy and secure, it's a great payment solution for freelancers.
I really like the services and features of Payoneer
It was great to speak and had enough information regarding matter concerned.
Still account not verified after so many follow up
Dear Rameez,
Thank you for taking the time to share your review, we truly appreciate that. It will help us improve our service for all our customers, since we take our customers' satisfaction seriously.
We understand that you are unhappy with our verification process, and we are very sorry to hear it. Please note that Payoneer is a strictly regulated entity that operates in compliance with international financial business regulations. Reviewing our customers' accounts is essential to prevent any type of illegal activity on the platform, it is required by law and is done for your safety.
We understand that sometimes in can be challenging to provide the requested documents but unfortunately we can't adjust verification requirements for legal reasons. We genuinely appreciate our customers’ understanding in this regard. And we are always there for our customers during the verification process, ready to consult on the requirements and speed up the verification process for them.
Thank you for choosing Payoneer! If you need further assistance with your account verification, please don't hesitate to update your review with your customer ID. We will be more than happy to help.
Stay safe!
Best,
Anna from the Payoneer team
I love to use payoneer customer service is good always got solution of my issue thanks
My payment issue was resolved in just one call. Easy to connect and fast service.
My agent was very helpful and fast. I recommend payoneer yo everyone
I loved the way how Gabriel assisted this account, he understood my situation
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ammara K,
Thank you for leaving your review. We are happy to hear that you are having a good experience with us.
As we could check on your account, the request to change name is pending because our approval department requested further information in order to proceed with it.
Please enter your Payoneer account and provide the information requested as soon as possible. Once you do it, it takes 3-5 business days for our Approval Department go over the documents and update you via email.
For live assistance with this matter and if you have any other question, you can always contact our support via email, chat or by sending a message via our social media platforms by sending a private message on Facebook or Twitter. We do apologize for the inconvenience.
Sincerely,
The Payoneer Team