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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great overall.
This is paying platform which is very easy to handle.
To bad cause local bank had such bad currency conversion commision, and make it senseless the money withdrawal on ATM machines, but nevertheless this is great way to receive payment for your services.
It´s clear reps are trained and very knowledgeable in customer service. No robots, no scripts, just help. Thank you
Very good about the administration. I hope that in the future I will have in connection with the payoneer bank, and my actual business at the end will be successful.
Becca was a great agent to deal with. She knows her thing and doing it insanely awesome. I really enjoyed chatting with her. Would highly recommend. Thanks
I was lost my card, and the agent very smoothly help to block my old card and ordered for a new card. Awesome
Very nice service and ready to assist. English ascent was very good but a little difficult for me to understand.
I really feel good to contact Payoneer Support, they are really very nice to help and fix our problems.
Great service great customer services thank you so match,
Always quick fast and helpfully reply, very satisfied,
Best online bank in the word
Payoneer very good i like it because your card is very easy to use, thanks a lot,
Payoneer very good i like it because your card is very easy to use, thanks a lot,
Regards
Very polite and quick response customer service, but still have to wait to unblock my card for more than a week.
I have found all my experiences thus far to be fantastic. Had a few issues with my card but customer service was friendly and professional. I got through in a jiffy.
The webSite is full of errors, as a computer science I am so surprised how bad everything works, they should fire the web programmer. I check the console errors reported by the web site and are junior errors, I wonder if it is safe to give them your money and most important your personal information
The agent was very professional and helpful, she went above and beyond for me. This is the kind of customer service I would like from all provider.
I love how they works. Very great service and wonderful support team. Always got very professional help. Thanks a lot and keep up good work!
It's very user-friendly and most of the representatives on the phone know what they're doing. Payoneer is a great way to transfer funds! It's quick and easy!
Being a freelancer, Payoneer is my backbone. This platform is not just a payment gateway buts it's more than my family. Always helping
I'm really satisfied with Fay because really helpful. When i need help support center make help for me any time. I love it his behaviour.
I like Payoneer. It's very useful. You can always see what happens on your account. Also, they have a good customer care.
They are very responsive. They listen to their customers and explain everything very well. I am using Payoneer for a long time and whenever I faced any issue, customer care listed to me and resolved the issue as soon as possible. 10/10
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members