Overview
Payoneer has a rating of 4.5 stars from 9,711 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
Nice assistant, if assistant still on Sat. And San. Is better.
I got a real person, the wait was minimal and he solved the problem. Can you ask for more?
I doubted it initially but through their customer care services I had a change of mind.
The experience was great. I got fast answers and the rep was very knowledgeable and was very respectful.
Very efficient and great customer service they always tried to help as much as possible
I experience problem this time but I've been in payoneer since 2021
Leo was an amazing guide for my payment problem, thank you for your support
Have agent resolve and updated message on all questions asked all questions were answered and made sure account was verified very professional
Dear Payoneer Team,
I am reaching out to express my concerns regarding the recent experience I had while attempting to submit a bank account verification document. I was required to provide an original digital document from my bank, which, due to encryption, led to complications in the submission process. As expected, the document was rejected with a note indicating a "technical issue," requiring me to resubmit.
When I tried to find support information on your website to resolve this issue, I couldn't locate any direct contact options for customer service in the Customer Center. Eventually, I had to resort to a Google search to find a way to contact Payoneer's customer support, who then assisted me in submitting the document and password to your review team.
I strongly suggest that your company consider improving the user experience on your website, particularly in providing clearer support pathways for customers. As a globally recognized company, an efficient and user-friendly experience is essential for your reputation and customer satisfaction. I hope you will take this feedback into consideration.
Thank you for your attention to this matter.
I have been using Payoneer since 2018 and till now I'm getting their high quality service.
Thank you Payoneer
They charged $10.36 and they also took 1 dollar to send the money to my bank. PayPal is better
La atención fue muy buena, cordial y distendida, les pedí q cancelen una transacción que se ejecutó 2 veces por un error recurrente de la pagina web en el momento de confirmar la transacción
Very helpful, patient conversation
Professional person and polite,thank you
Great day :)
Been using them for over a year now and they are good
My experience was great,straight to the point and clear with the answers
I was guided to send my bank statement and it was very useful and helpful
Really I'm satisfied. I'm appreciate for the your customer support it was very good and helpful.
I was worried because I couldn't access my existing Payoneer account, so I reached out to customer service. Thankfully, they responded quickly and helped me with my concern. Now, my account is active and ready to use. Thank you so much!
The staff is polite and supportive.
Resolve my query and also understand my our accent easily.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members