Panda Express Reviews Summary
Panda Express has a rating of 2.5 stars from 378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panda Express most frequently mention orange chicken, customer service and white rice. Panda Express ranks 4th among Restaurants sites.
Panda express website and codes never work! They give you smaller portions instead of saying they do not have enough to fill the order. I cannot stand going there but my son is ill and has lost so much weight. We don't know what is wrong and this is what he can get down for now
This is the bigger plate and its suppose to have 3 entrees. It barely has one
Ordered from there in the past. Then Ordered today a meal containing 3 meats and shrimp and got nothing but noodle and a few veggies I called them they said they would call be back and Re-deliver the meal but never got anything nor a call back. Will never order from them again.
I got to get lunch Workers so nice and store super clean restrooms so fresh smells and amazing food and Cervez
Saw the ad in Panda Express asking people to join the team.
When interviewed, after two days. Denied.
Reason lack of experience.
Now I have five years of experience as crew in Mcdonalds.
And five years of experience as shift manager in McDonald's and still continuing as full time.
So what experience they need to join as a part time crew in Panda Express in Bolingbrook Illinois.
Every one first joins as part time and then if they like to continue they leave the other full time job. No one leaves a well set full time job.
Ordered beef and broccoli and got 90% broccoli. No juice and rice is dry. Paid a lot of money for vegetables
I used a buy 1 bowl get 1 bowl free coupon. The cashier didnt put the code in and charged 17 dollars. I mentioned she forgot the code and she got the manager. The manager refused to refund the price of the 2nd bowl or cancel the order and re-ring up the transaction. Instead she said keep the coupon and use it next time. She handed us a second coupon. The manager stated it was too complicated to refund the money and didnt know how to do it. Instead she said sorry, use the coupon next time and have a nice day. That was very rude. She refused to do her job and made me feel like these coupons are a scam to lure in customers. Never will I go there again.
We have been customers of Panda Express Nampa for 5 years. The portions and quality have been getting worse and worse. This evening the orange chicken pieces were so small and the what used to serve two barely served one. We paid $21.00 for a bowl and a box with two sides. We will not be back. We were very disappointed.
I ordered 2 beef and broccoli bowls through the drive-thru and I got home all I received was 2 pieces of beef so I called to complain to the manage and he said" I'm sorry you were disappointed"... I paid $15 for 2 pieces of beef... I'm so disappointed
The vegetable fried rice and Lo Mein (my usual favorite at other places) did not have ANY flavor! So disappointed with those items! The veggie spring roll was good. The orange, teriyaki and kung pao chicken were good and very favorable! Our first and last visit, went out way to try this! At least the girl who brought out our order double-checked everything. Employees, you get 5 stars for outstanding service... the rice and lo mein a Zero! At least the main part of the meal had lots of flavor!
Just wish I had read the reviews first!
Y'all got that nasty $#*! cat and dog it tast like $#*! and I see blood behind the trash can and it taste like it will kill me
Beware of ordering gift cards online from Panda Express. They say they ship in 3-5 days, but when you call asking where your card is, they tell you it takes 15 days. On day 15 they say to call back for a refund, but when you do, they won't give you one. They direct you back to the website contact form, which will not submit.
Don't order from them and expect quality Broccoli Beef, not worth eating I won't order from them again, yes the commercial makes you want to order but I guess if your not toooo desperate for good Chinese you can tolerate it!
I have never written a review before but I can tell you that this was THE MOST DISGUSTING food my husband and I have ever eaten! It had no flavor and the parts that did tasted like some kind of funky oily flavor. YUCK! I will never eat there again. Please don't waste your hard earned money here.
If you know what Hot & Sour soup is supposed to taste like, don't order it here, they have not clue. Was horrible. It has green vegetables, cabbage, carrots, no black mushrooms, in fact, no mushrooms at all, no lily flavor. It wasn't HOT (spicy) nor was it SOUR - tasted like a bad chicken soup.
If you have been to Panda Express lately you should realize the take out containers are smaller. A lot smaller. The amount of food you get is also much smaller. The only thing that didn't go down was the price. I use to like the food but if that is how they treat their customers, I'll eat somewhere else.
My purpose of this feedback is to let customers and PANDA management know that I am VERY upset with a family order I made on Friday 04/17/2020 at the Coral Springs location. There was a promotion of family meal that feeds 4-6 people for $20. The first time I bought this package was 04/11/2020, where the food came in the typical red boxes. We really enjoyed it and it really feed 4 people. This was the MAIN reason we ordered again on 04/17 and unfortunately it was not the same. First, instead of these typical red boxes, my food was served in little black boxes (which is smaller than the red ones). Second, the same people that ate the previous order were the same people who ate this time, and it didn't feed us at all. It was definitely short and NOT enough for four people.
I am kindly called and requested least a credit because I don't think it is fair to provide less food for the same amount of money. THAT IS NOT CONSIDERED A PROMOTION. The assistant manager mentioned there is nothing to do which is awful. PANDA TEAM: Please don't rob money to customers.
Ordered via doordash. Panda did not fulfill the order. Missing both requested sauces. Missing half of the sides. Ridiculous when such a large portion of the order is missing. The drivers cannot check the order right now due to Covid-19. It is the restaurant's responsibility to ensure the order is proper.
When calling to notify, an offer a discount, or comp would be appreciated. Not just an apology and refer me to doordash.
I had placed an on line order for Panda Express at Mcdowell and 99th ave. When I walked into this eatery, I was told that people who ordered on line need to wait outside for their order. When I asked why the only other customer there was allowed to wait inside for their order, I Was told that people who walk in and order were allowed to wait inside for their order. So I asked, do you think people who order on line are more Contagious then people who walk in and place the orders? I was highly offended. The girl behind the counter said that they aren't allow to have more 10 then people inside at one time. There were only 2 customers! In the future, try to have one line where both walk in and online orders are in the same line. Having some customers to wait outside and other customers are able to wait inside is absolutely absurd. Who thinks of these ridiculous rules?
I was looking for chicken with vegetables, very limited. Rice was not cooked long enough, very dry. Egg rolls and teriyaki chicken very good.
I wish I could give this zero stars
The manager by the name of Joy
At the Daytona Beach Florida location international speedway was extremely disrespectful, rude, condescending, and extremely nasty
I work for DoorDash and apparently she feels that I work for her as a employee
Slammed the window in my face because I asked for a fork along with a fortune cookie for my customer then the manager came to the window by the name of Joy and I said could I please and I use the word please have a fork and napkin with a fortune cookie and Her response with my request was" do you know I can rate your Service "and my response was trust me young lady I can rate yours as well it doesn't matter if I deliver for DoorDash I am still a customer and I still deliver to a customer so not only did she lose me as a customer she also lost a customer who ordered
Because I explain to them what happened she does not have any business being in a management position she doesn't know anything about me
I am an emergency room nurse with my bachelors in nursing and I work at DoorDash on the side as a side hustle to put my children through college as well
My son is in his Sr year at the University of California Santa Cruz his clinicals are extremely expensive and with price of education
Not only do I have a small side job he does not have the luxury of having a father his father was killed in Afghanistan three years ago so I am raising four young man on my own and putting them through school
I work three different jobs to do this my husband gave his life for this country and I am highly insulted by being talked down to by "Joy "at panda express on international Speedway Daytona Beach Florida
He does not have any business holding this type of position
About the business
Welcome to our Chinese kitchen. Panda Express prepares American Chinese food fresh from the wok, from our signature Orange Chicken to bold limited time offerings.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members