Overview
Oojo has a rating of 4.6 stars from 1,588 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
We put in the wrong CC number and booking was declined. After several calls made to Oojo and our bank, we finally resolved the issue with Akhil's (Oojo agent) assistance. He was very helpful and patient, he called us back and stayed on the line until we were able to book the ticket successfully. This is our first time to use Oojo and I will use Oojo again for future travel bookings because of agents like Akhil.
Customer service rep was very helpful and courteous
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Booking was as easy task. It was simple and fast everything was done in less than 10 minutes.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I'm so happy so convenient to book tickets I tell all my friends abd family to use this website
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
The customer service (Euphrasia) is very nice and knowledgeable. Very nice to talk too and very courteous.
Many many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
I had to change my ticket to Iran and postpone it about two months due to a surgery I had to do. Your representative helped me a lot to select another date. He was patient, helpful and very knowledgable. I changed my ticket from September to November with a reasonable additional payment.
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Thank you very much for being our Customer and sharing your awesome impression!
We had issues with processing our payments, but their team reached out to us and made everything right.
We are so happy to hear about your satisfaction with the agent's assistance! Looking forward to assist you once again whenever you desire to travel!
Good communication to reschedule flight after airline changed flight
Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.
Just before booking a Turkish Airlines ticket through Oojo, I hesitated, wondering about seat choice on a couple of very long legs. I called the customer service number, and a very knowledgeable man answered all my questions satisfactorily. My only suggestion would be for Oojo to have a pop-up box during its reservation algorithm about seating, since I'm sure I'm not the only customer doubting at the last minute if I'll have any control over my seating choices. Other sites force you into picking seat after expensive seat, but it's also unnerving not to have any information about post-ticket seating freedom before completing the purchase.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
It has an easy-to-use interface and a seamless booking experience.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
It was fast and easy to book a flight for my husband!
We are always trying to bring the best services.Thank you for the 5 stars.
This is my first time booking from Oojo. Initially I did the booking immediately, without even thinking twice from the page kayak.com. When I received the email from Oojo it only had confirmation number and nothing related to Qatar, for a while I questioned if it was legit. So I immediately called their Customer service and they were quick and nice to answer. I even asked if this is a legit website and the customer service really answered nicely.
I told them I haven't received the booking reference number. They assured me saying that it will be available in one hour and I think within half an hour I received the ticket. I checked the booking with Qatar Airways and it looked Amazing! It Worked!
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Very fast and efficient, reliable. Online booking was so easy as well.ticket was issued after payment.
Thank you for your feedback! We're thrilled to hear that you found our service fast, efficient, and reliable. It's great that the online booking process was easy for you.
This is the 2nd time I have used this OOJO.com company for intl. & domestic travel.
I wasn't sorry the first time, and I don't think I will be this time either!
I have been flying all over the planet, (30+ countries to date), over the decades, since 1970 ish.
Hopefully, this can be my GO-TO for airline flights x purchasing.
Enjoy life! It's super precious.
LEW~
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!
Thank you for helping us change our flight at a very reasonable price.
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
It was easy to book and a really good price if you want to travel light
Thank you for your excellent feedback!
Will recommend to family and friends, faster for booking the air ticket. Also the cost is good
Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with the booking process!
The customer service rep was extremely helpful with questions about my seats. Though I'm not sure why the website is not clear about the seat selection process.
Thank you for sharing your experience! We're glad to hear that our customer service rep was helpful with your seat inquiries. We truly appreciate your feedback regarding the seat selection process on the website.
I'm not sure about the actual flight paperwork
I will tell you once the process is done
Thanks for the 5 stars rating!
The booking process was smooth, and the customer service called back to confirm the details and the flight. Great User Experience
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
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- San Mateo, CA
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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We are happy to hear such words about Akhil,Thank you.