Oojo has a rating of 4.6 stars from 1,588 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
This is the only travel agency that answers the phone and cares about its customers.
I called Aguilar and he solved all my concerns as my luggages
He assured my 3 luggage each is 50 pounds + hand bag 18 pounds per passenger
Thanks
Thank you for sharing your positive experience with Aguilar! We’re glad to hear he was able to address all your concerns regarding your luggage. It's important to us that our clients feel confident and well-informed about their travel arrangements.
This booking is our first experience with oojo. We were a bit apprehensive because of it but the booking was fast and smooth. ETickets receipt was also receipt almost immediately after paying for the reservation that is the reason of the 5 stars. I expect to use them in the future.
We are glad to hear that your experience with us was great! Thank you very much for being our loyal Customer!
Professional
Good staff
The staff that helped me tariq was wonderful! He made me very comfortable.
It's such a pleasure to see such a wonderful review! Thank you very much for cooperating with us!
This review is based only on the Oojo agent, Trev, that I spoke with today (my flight is three months away). After booking my flight through the Oojo website, I received a call from one of their agents; he wanted to ensure our names were exactly what is on the passports (turned out that mine had not been). He then proposed their Travel Care 'insurance'. Trev was very knowledgeable, concise and polite. This will be my first flight both booking with Oojo and flying Royal Air Moroc.
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Easy helpful for selecting ticket price and have selection of your choose flight.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Excellent service
Well done easy access the price is good
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and found the pricing to be good.
Ichigo is an amazing agent. She was able to find me a best and cheap deal for my upcoming trip. I am a regular costumer of OOJO. In this site, I always get the best and cheapest ticket. THANKS again Ichigo. I really appreciate you went beyond what you can to help me. Thanks OOJO.
Thank you for your fantastic review! We're thrilled to hear that Ichigo helped you find the best deal for your trip.
The gentleman was so kind and patient and in the end I used another card but I was nervous and he was calm wonderful customer service!
Thank you for sharing your experience! We’re glad to hear that our team member provided kind and patient assistance during your card issue.
This online booking that I made, was so easy and hassle free.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Fast, easy to navigate the options, got a great deal, and I love the little bee!
Thank you so much for taking the time to leave us feedback!
Prices are lower than anywhere else, good and reachable customer service
Thank you so much for taking the time to leave us a positive feedback!
Take easy booking and cheapest fare offered. My second time using Oojo for my international travel. Received email to remind my flight date. Easy to call customer service for assistance
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
The service I received was great. The only error is my name is Joyce not Jon
Thanks so much for taking the time to leave us a 4-star rating – it’s much appreciated!
This is my first time using OOJO. I had my trepidation that this would be difficult navigating the system. To my surprise, the system at OOJO was quick and simple. I will surely use them again.
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
I help booked for company staffs and friends, family but this oojo.com the best.
I ll recommend oojo.com for everydoies. I hope oojo.com staffs keep going good service even oojo.com busy.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
The customer service representative was very nice and diligent, he was able to assist me with my issue.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Easy to deal with respectful team quick to answer call
We love hearing from you! Thank you for leaving feedback for us!
Easy, fast and efficient. The website is quick and responsive. It's a convenient way of airline booking. I will definitely keep this company on my list for future reference
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
I give oojo a 10/10 experience for booking flights, it found me good affordable deals, and good flight times.
Thank you so much for the fantastic feedback! We’re thrilled to hear that you had a 10/10 experience with Oojo and that it helped you find affordable deals and convenient flight times.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thanks for the 5 stars rating!We are really glad to hear such a good review coming from our customers. Thank You.