Oojo has a rating of 4.6 stars from 1,588 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
I give oojo a 10/10 experience for booking flights, it found me good affordable deals, and good flight times.
Grate experience talking with the travel agent and very friendly and helpful, will contact him again and do recommend him to my friends and family for sure.
Thank you.
Dear Customer, Your feedback means a lot to us. We’re delighted that our agent exceeded your expectations. Thank you for your trust in our services, and we look forward to working with you again.
I have purchased few of my international tickets from oojo. I found their pricing competitive and their customer service friendly and responsive.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Good customer service the agent answered my question thank you
We are glad to hear that you have received great assistance from our agent. Thanks a lot for cooperating with us!
Always a good experience with oojo. I usually buy tickets for me and for my family members and I always had good experience. Immediatel confirmation and good customer service.
Dear Customer, Thank you for sharing your positive feedback about us. We are delighted to hear about your satisfaction with the service provided.
Verry good takes time but very good service, I wish they can confirm right away but it only take 5 minit extra, the best think they have phone number you can call
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Struggled to find a flight to match with my family as they already had tickets booked. Searched another leading travel site and could not find anything. Then tried Oojo and within a few short minutes found exactly what I needed and at a very reasonable cost. Highly recommend.
Thank you for the great review! Safe travels.
You cant speak to a manager. I asked 7times to no avail. Ridiculous penalties and fees. Terrible customer service experience. A total SCAM
Dear Tracy M.,
We are truly sorry to hear about your disappointment with not being able to speak with the manager!
Your complaint is assigned a special ID: 356973
Please email this ID at feedback@oojo.com
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your further cooperation with us!
Thank you very much!
They supported with my purchase since I was having issues during the payment process.
Our agents are trained to produce a great result to the customer's satisfaction and we appreciate them a lot! Thank you very much for cooperating with us and sharing your great impression on our assistance!
Very good👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
My ticket took longer to be issued but i kept getting updates. That was so amazing
Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process! Thank you very much!
Good service good understanding
I do recommend booking with them!
Many many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
Got a ticket from LV to Tehran
The jenteman helped me and he was very nice and friendly and helpful.
Dear Customer, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.
Serious company and good prices that serve in a timely manner
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
I found it easy to prepare my own travel flights. The schedules are presented very plainly and well organized.
We really appreciate you taking the time to share your feedback and being so open with us.
It was a smooth and easy booking. Will be able to refer others. Reliable. Trusted. Good experience.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
The follow up was very informative and good to have.
The online experience to purchase was very good
It's such a pleasure to hear such an amazing feedback of our services! Thank you very much!
Our niece in Vietnam recommended us to download your app and book our hotels and flights for our trip to Vietnam in October 2024. We were amazed how easy and save us money booking with Agoda. Thank you
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
That my first time I use this I found that is very good and easier service here,,, so I am very happy with
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I appreciate trev working with me and being patient he made the process super easy I spoke to almost 7 agency's but trev was great!
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thank you so much for the fantastic feedback! We’re thrilled to hear that you had a 10/10 experience with Oojo and that it helped you find affordable deals and convenient flight times.