OLDIES.comReviews 113

This business is awesome and delivers the merchandise in a timely manner online! I am a regular customer of oldies for quite sometime! They have an extensive collection of music and movies. I personally recommend oldies for all collectors of music, movies etc. thanx

Great service, CD received in excellent condition.
CD was as mentioned and it contained great songs you do not hear often.

On 24 Dec 2020, I returned severely damaged DVD product Order no: *******. Oldies.com received return of damaged item Tracking no: LK*******AU on 23 Jan 2021. Oldies.com agreed to Refund cost US$24.32 plus Return postage AUS$21 from Australia of damaged item. Notwithstanding in excess of least 6 phones calls (tel: *******565) & several emails to Oldies todate I have not received Refund of postage AUS$21. Oldies.com choose to ignore my request for Refund which they claim is being Refunded since 23 Jan 2021.

I am still waiting for two more items. One is a DVD and a CD. The DVD movie is In the Cut with Meg Ryan - Director Uncut and the CDS of Richard Marx

You buy item here slow 2 weeks then they cancel your order and don't have item you order? Bad company worst don't buy from them

Excellent cd great mix of songs from different decades. Would definitely recommend to all generations.

I ordered 27 vinyl LP's on March 7. My credit card was charged on March 9. Additional charges were made on March 12, and as of March 27 I have received a grand total of 5 of the 27 LP's I ordered. Those 5 came in two boxes, and each box had a printed notice saying any parts of the order that had not shipped would not be charged until they were shipped. THIS IS A LIE. This company takes the money up front, then meanders through putting purchased items into boxes for eventual shipment. I am going to call my credit card company and charge back those albums that have not been shipped and made a complaint to BBB. There are too many online retailers selling the exact same product to put up with Oldies.com dismal customer support. Never again.

Oldies.com has been one of my regular stops on the internet for quite a while now. Never disappointed. Always pleased. Good people to do business with.

I preordered an album on Jan 25 as a gift. Was told it would be in stock on Feb 5. Fast foreword to Feb 15 and Im emailing and callin every couple of days and no one returns my emails and people on the phone only tell me "it hasnt gone out yet" I see they have the item in stock and have nearly doubled the price. Yesterday they cancel the order because "the entire stocking shipment was damaged". But I saw they had them in stock a few weeks ago. I get that mistakes happen BUT I AM CLEARLY BEING LIED TO. Adding insult to injury.

Terrible customer service and bad attitude Reps beening trying to reach wholesale department for 3 weeks. The reps are short and will hang up on you. They act like they hate working for this company

I ordered an album, several stand-alone 45s, and one of their 45 rpm party packs (100x45rpm). All the records were just thrown in the box laying on top of the 12" LP. They missed 2 of the 45s I ordered and several of the 45s in the party pack were warped badly (bad!). I contacted them about this and they never even replied. Pretty ridiculous. I won't order from them again.

I tried ordering a product twice from Oldies.com. Couldn't process both times. Month later wanted to charge me for products. Proceeded to remove the payments for products from my account. I tried having the order canceled. They said that they can't cancel the order once the order has started being processed and that I can return the product once I received it. Money was then put back into my account. Days later was removed from my account again. If they can't process the order, but also can't fill the order, then why can't they cancel the same order since they are going back and forth on the payments. I'm getting ready to cancel my card just so they'd stop removing and adding money from my account. Again, I was told it couldn't be processed. Then told they couldn't cancel it, but yet they can't just fill it so that I can receive it and then return it so that I can get my money back.

Ordered two Christmas CDs before Thanksgiving that was acknowledged on 11/23/20 and supposedly the order began processing in early December and shipped on 12/10/20. Tracking worked until 12/14/20, and as of 12/31/20, no information since then. Called yesterday 12/30/20 and was told I had to wait 45 days for a refund, so I asked if I could speak with a manager. I was told yes, and I am still waiting for a promised call back. I am a long-time, loyal customer, who has not previously had any problems whatsoever. Nontheless, I resent being treated this way. I've asked my credit card company to remove the charge from my account.

I ordered cd's on 11/25/2020. At the time - it appeared - from their online site - that - my CD's would ship within several days and take 2-8 business days to arrive. Now - after 23 calendar days - I can tell - that the USPS shipped the cd's on December 4th - but can't find out any more information. Oldies.com - tells me I must "be patient" - with no indication as to when I might expect the cd's. The U.S. P.S. - tells me that they won't be able to tell me anything more until the cd's are received in the Chicago Area. HONESTY - from Oldies.com - when they sold me my products would have allowed me to choose - IF I wanted to order or not. Now - I know nothing - why shop here - when other vendors of multiple types of products - charge nothing for shipping and take 1-5 business days!

Ordered a movie for my dad that he really wanted. Placed the order on line on December 8th, on December 14th package still said being processed. Called and tLked to a lady that said call back tomorrow. They got hit by a snow storm so I waited until the 18th to call back. Talked to a lady named Myrna she told me to call back tomorrow. Um not thats what I was told to do on the 14th. She took my number and said a supervisor would call me back. 10 min later I got a email from company saying my order had been shipped economy. I tried to call them back and they blocked my number.