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OJCommerceReviews 885

2.4
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OJCommerce Reviews Summary

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 21st among Furniture sites.

service
61
value
59
shipping
59
returns
50
quality
50
Pennsylvania
1 review
0 helpful votes
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Tetherball
April 30, 2020

The Voit tetherball I received was an outstanding value. I knew from the sales post that I was only getting the ball and tether line and recognized that it would come without being inflated, and the ball was of high quality. A quick trip to the local Home Depot or Lowes produced the quality pole and hardware I wanted (but the pole could never be shipped through a boxed purchase). If I am remembering correctly, the shipping was free (but I could be wrong) and it arrived very quickly. Either way, I am completely satisfied with my purchase, the company, and getting the final quality end result of my selections. If high quality tetherball is what you want, I highly recommend the methods I used to get it.

Date of experience: April 29, 2020
Maryland
1 review
0 helpful votes
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Perfect size
April 30, 2020

This product is a good size for the corner of the room. One thing That was unexpected was the poles are plastic not metal but other then that it worked great just make sure you have something heavier for the bottom shelf its not very stable if you don't. They do give you a tie down to attach it to wall so it does not fall for safty reasons. OVERALL works great.

Date of experience: April 28, 2020
Florida
1 review
0 helpful votes
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We brought this for our sons 4th birthday and he loves it so much so he had to take it to bed with him
Music seems to play Chinese music but not a problem
Easy to assemble and charge came earlier than expected we really are over the moon with this truck thank you

Date of experience: April 28, 2020
California
1 review
0 helpful votes
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First Time Buyer
April 30, 2020

I recently bought a Mosaic Style Full Length Floor Mirror by Naomi Home. I absolutely love it. The mirror is just as gorgeous as it is in the photo in my room. In addition, the shipping and handling was great. The mirror was wrapped tight. They definitely took a lot of consideration in making sure my mirror would not break. I will be shopping here again.

Date of experience: April 28, 2020
California
2 reviews
0 helpful votes
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I'm a happy camper
April 30, 2020

Cute white bookshelf, a little smaller than I expected but fits perfectly in my hallway. All my books fit, barely, but it's perfect. Definitely worth the price! My son put it together so it's easy to assemble, he actually didn't put the middle shelf in correctly but it works and he's proud of doing it by himself.

Date of experience: April 28, 2020
Pennsylvania
1 review
0 helpful votes
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Book selves
April 30, 2020

Thank you for delivering my stuff so quickly. They were undamaged and fit right in the spot I put them. Thanks and keep it up.

Date of experience: April 28, 2020
Texas
1 review
0 helpful votes
Follow Dessiray R.
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Nice tv stand
April 30, 2020

I ordered my tv stand on 4/19/2020 and received it a few days later. Very easy to assemble and so far it works perfect! I wish it were a little taller but it looks great nonetheless. Good buy, no regrets!

Date of experience: April 28, 2020
Maryland
2 reviews
2 helpful votes
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ZERO STARS! I ordered a Full-length leaner mirror, silver, 65" x 31" on 4/19/2020. The shipment was fast until it arrived in Maryland, where I live. The expected delivery date was 4/24/2020. Had I known that FEDEX would have been the delivery company, I would have kept my money in my pocket! As soon as this package arrived at the FEDEX HUB IN SPARROWS POINT, MD. Things started going downhill! No one could trace/located my package. I filed a claim and told the fed ex reps to send the package back to the shipper. Emailed this company SEVERAL TIMES since no one is in the office to answer any phone calls. One of the reps by Luis Andrade had the audacity to tell me that the package was still on its way to me when I specifically stated in ALL OF THE EMAILS that the package is indeed NOT on its way to me and even went the mile to provide a confirmation number of the "send back to the shipper" request. Fast forward to today, they are CREDITING ME $82.30 and NOT MY FULL $146.78 REFUND DUE TO A RESTOCKING FEE, SHIPPING FEE, AND TAXES! BECAUSE FEDEX FAILED TO DO THEIR JOB I HAVE TO PAY THE PRICE! DO YOURSELF A FAVOR AND DO NOT ORDER FROM THIS COMPANY!

Date of experience: April 28, 2020
South Carolina
1 review
0 helpful votes
Follow Shayla C.
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Love the sofa, not hard to set up. The only downside was with FedEx they delivered 2 of the boxes and I had to wait 3 days for the other one needed to put the sofa together. Not the shipper's fault. Love the color(gray) and it sleeps well. Happy with my purchase.

Date of experience: April 28, 2020
Illinois
1 review
0 helpful votes
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Damaged
April 29, 2020

The black cabinet was damaged in two places when I received it. Was going to order two more but afraid that they would be damaged as well.

Date of experience: April 27, 2020
Mississippi
2 reviews
0 helpful votes
Follow Kim H.
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I have no problems with the headboard I purchased from OJ Commerce. The item came earlier than expected and is absolutely beautiful. The only reason I did not give 5 stars is the headboard did not come with any items to attach the headboard to the bed frame. Assembly was easy and the item was not damaged in shipping in any way. Love the headboard, and yes I would recommend this purchase to a friend!

Date of experience: April 27, 2020
Maryland
1 review
0 helpful votes
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Bunk bed with trundle
April 28, 2020

I absolutely love it. Took a while to set up but absolutely worth it. The bunk bed is made of great quality. Even came with a charging port for you to hook on for your cell phones, I didn't even know that was included. It does ship in multiple boxes however it didn't take long at all.

Date of experience: April 27, 2020
Arizona
1 review
0 helpful votes
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Loved these mirrors. I seen them at Walmart from this seller and decided to visit their site to purchase, as I am a Walmart seller and know they have fees so wanted to give them my full sale since their price was already amazing even more in their own site with a coupon code. Thanks for my amazing mirrors

Date of experience: April 27, 2020
Illinois
3 reviews
0 helpful votes
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Satisfied
April 28, 2020

The pond liner I ordered was of good quality and shipped in a timely manner. I would buy from them again.

Date of experience: April 27, 2020
Georgia
2 reviews
1 helpful vote
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Damaged
April 25, 2020

I emailed this company to let them know my items were severely damaged with no response. I then received this link to leave "positive feedback". I responded telling them again about the damage with again, no response!

Date of experience: April 25, 2020
Ohio
1 review
0 helpful votes
Follow Dawn H.
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Bought this to go in my daughter's bathroom. She needed just a bit more storage and enclosed in a prettier package than an old little open 3 tiered rack that just looked cluttered. Delivery was good even during our COVID19 stay at home. Packaging was very study, very impressed nothing torn or compromised. While putting together by myself I realized how impressed I was with the quality for the price. I have bought so many, put it together yourself pieces of furniture over the years. One simple thing that was frustrating was when the supposedly pre-started holes for screws were off center of the board (that isn't more than 1/2" thick) and barely started further down than the surface. This made it very tedious and difficult to not cause the screw to push out thru the one side of the board you are screwing vertically/parallel into. But I took my time. Lastly, when you are thinking almost done when you have only the door and hinges left... easy? Not so much. Fussed with the adjusting of the screws for a near an hour. Needed to set the screws to where they gave a bit horizontally but the way the hinge is made with a rounded/cupped hole for the adjusting screw was not going to hold the screw or slide hinge in place. So I took needle nose pliers and wire cutters to slightly flatten that cupped edge enough to allow for hinge to slide out enough to open and close door with a tiny bit of space and the screws to hold more snug. She really likes the look and we can't wait to get rid of the old eye soar and put this pretty thing that's just the right size with just the right amount of storage in it's place. Thank you!

Date of experience: April 25, 2020
California
1 review
0 helpful votes
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We replaced our sofa with the Naomi Home - Zoe Futon Sofa by Naomi Home - as well as two Naomi Home - Amelia Glider & Ottoman Sets. The products arrived in a very timely manner. They were well packed and in great condition.

The gliders cushions are a little thin. We may need to replace them with something a little thicker. Outside of that they function well and are pretty comfortable.

The futon was crazy easy to assemble. The chairs took a little more time.

Overall we are very pleased and would order from them again!

Date of experience: April 25, 2020
Maryland
1 review
0 helpful votes
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Will do
April 25, 2020

I really like the color of the frame but i am a step by step instruction person and the insteuctions were not clear and hars to follow. Alos my center piece is not leveled to the ground unles i am on rhe bed which worries me a little and the screws are on very tight and rhe bed is still rocky.

Date of experience: April 25, 2020
Florida
1 review
0 helpful votes
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I love my new watering can. It is just as described. The color is brilliant and beautiful. The size is perfect. It's sturdy and gives me the option of using it with the sprinkler head or not. I am extremely happy with the item and the fact that it arrived quicker than expected. I love it and will buy from this company again.

Date of experience: April 25, 2020
Ohio
1 review
0 helpful votes
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Porch swing
April 25, 2020

It's a Great! Swing And easy to put together. I love it. I recommend this item. My family had in myself for really enjoying it.

Date of experience: April 25, 2020

From the business

OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.


ojcommerce.com
Fort Lauderdale, FL, United States