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nextmedReviews 240

2.7
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nextmed Reviews Summary

nextmed has a rating of 2.7 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nextmed most frequently mention credit card, complete scam and phone number. nextmed ranks 9th among Weight Loss sites.

service
48
value
47
shipping
39
returns
31
quality
44
California
1 review
0 helpful votes
Follow Vanessa Y.
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Awesome service and doctors
November 13, 2023

Everyone is super attentive and professional. Concerns are taken seriously and appointments are booked efficiently. Medication sometimes runs out but is National shortage not really their fault.overall great service.

Date of experience: November 13, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Vanessa,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Georgia
1 review
0 helpful votes
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Very convenient, supportive and easy
November 10, 2023

I have been with Next medical for many months and am now down nearly 30 pounds. The doctors are supportive, and the staff is extremely responsive. Alvin even called me today to ensure I received my medication and to proactively set up my next zoom call with the Doctor. This has been such a great experience and has been the easiest weight loss journey of my life. I am very close to my goal and am thrilled.

Date of experience: November 10, 2023
Colorado
1 review
0 helpful votes
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It works so well!
November 5, 2023

I was skeptical and not losing weight while working out. I didn't know nor understand the key I was missing. Having done Atkins for a few months, I just simply wasn't losing weight. I saw a commercial on Fox News and decided to give it a try. To my pleasant surprise, it was really easy and works. I quickly found that my issue was "Caloric Intake". After the first dose, my appetite was suppressed. I was able to do intermittent fasting with no issues, no hunger, and the pounds started to drop off. I had zero side effects, felt great and the more weight that I lose the better I feel and the more energy I have. I hope this helps someone on the fence, checking the program out.

Date of experience: November 5, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Rob,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

New York
1 review
0 helpful votes
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Kim was terrific!
November 1, 2023

So helpful! Extremely nice! One of the people from Next Med that helped me and understood my issue!

nextmed attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Jennifer,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Florida
1 review
0 helpful votes
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Great customer service!
November 8, 2023

I had some concerns and Dredd was very helpful! He went over and beyond the call of duty to try and help me find my medication. He has called and followed up with me. Yall need more people like this young man. Thanks for all yall do!

Date of experience: November 1, 2023
Gyrodine G. — nextmed Rep
over a year old

Hello Veronica,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Florida
1 review
0 helpful votes
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Nextmed weight loss program
November 1, 2023

I have had a very good experience with nextmed. I started 8 months ago and have already lost 38 pound. I was able to do almost everything from my home either online or by phone. My prescription shows up through mail and I do my follow up appointments through a web meeting. I am very happy with the service I receive.

Date of experience: November 1, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Thomas,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Illinois
1 review
0 helpful votes
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Doctor appointment
October 31, 2023

I am very fast and efficient

Would recommend anyone for this process of kissing weight

Date of experience: October 31, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Jeanne,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Colorado
1 review
0 helpful votes
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Amazing service
October 31, 2023

My doctor appointment today was amazing. On time, professional and very encouraging. Marinel E was very helpful and sent bloodwork order over quickly.

Date of experience: October 31, 2023
Gyrodine G. — nextmed Rep
over a year old

Hello Stacia,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Texas
1 review
0 helpful votes
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Scheduling
October 29, 2023

Aico O. Helped me schedule my next appointment. I wasn't able to figure it out on the patient portal.

Date of experience: October 29, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Christina,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

New York
1 review
0 helpful votes
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Excellent communication. Happy so far
October 29, 2023

Detailed communication with choices of what the options are. Always pleasant.

Date of experience: October 26, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Eileen,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Wisconsin
1 review
0 helpful votes
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Next Med Experience
October 27, 2023

Customer service has been great at Next Med. They always respond to my concerns in a timely manner. They are always pleasant and want to help. I have had several cancelations with my providers and delays in getting my medication. But the Next Med staff has always reaponded quickly. Always apologize for the inconvenience and have credited my account when services were delayed. I have recommended next med to several friends and I hope to continue working with them in the future.

Date of experience: October 26, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Jason,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Pennsylvania
1 review
0 helpful votes
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Easy to work with
October 27, 2023

Pretty simply and easy to work with. The website could be better but no complaints on customer service.

Date of experience: October 26, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Sarah,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Ohio
1 review
0 helpful votes
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Reveiw
October 25, 2023

Great great great great great great great great *******7890-/:;()&@

Date of experience: October 25, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Ross,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

California
1 review
0 helpful votes
Follow Dara Q.
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Great people
October 21, 2023

Everyone I have spoken to has been great. Very professional and super nice. I appreciate them wanting to help people who need just a bit of an extra push into a healthier direction.

Date of experience: October 21, 2023
Gyrodine G. — nextmed Rep
over a year old

Hi Dara,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Virginia
1 review
0 helpful votes
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Weight Loss
October 21, 2023
Updated review

Great customer service and excellent doctors that provide you with the best service.

Date of experience: October 21, 2023

Great customer service
October 10, 2023
Previous review

Great communication and was very friendly. Hopefully will continue to receive same fast process as I did last month!

Date of experience: October 10, 2023
West Virginia
1 review
0 helpful votes
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Satisfied Customer
October 18, 2023

My experience has been good so far. My prescriptions have arrived in a timely manner and everyone I've talked to has been very helpful

Date of experience: October 18, 2023
Gyrodine G. — nextmed Rep
over a year old

Hello Cari,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

North Carolina
2 reviews
0 helpful votes
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Thirty pounds down
October 17, 2023

NextMed is fab! I didn't think I would ever be this successful with weight loss but with their program and my desire to get to a healthy weight I've lost thirty pounds and feel great.

Date of experience: October 17, 2023
Gyrodine G. — nextmed Rep
over a year old

Hello Jack,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

Texas
1 review
0 helpful votes
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Success
October 16, 2023

I think I've been on every diet known to man. But I have found success with Next Med. I try to keep my carbs low and this is really seems to work. I started out at 210 and I'm now 155. I'm very happy with the help that these medication's have given me. The people I've worked are very supportive and helpful. They are only a phone call or email away. They are quick to respond. I'm thankful I found them.

Date of experience: October 16, 2023
Gyrodine G. — nextmed Rep
over a year old

Hello Joyce,

Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.

As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.

Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.

Wishing you all the best,

Your Customer Service Team at NextMed

California
1 review
3 helpful votes
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Failed promise delivery
November 29, 2023

Not only did the Next Medical fail to deliver on its promises, but it also left me with nothing but a hole in my pocket. The lack of support and poor customer service only added insult to injury. It became increasingly evident that the company's sole purpose was to deceive unsuspecting individuals like myself and profit from their desperation.

nextmed attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 15, 2023
Gyrodine G. — nextmed Rep
over a year old

Hello Adam,

We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.

Thank you for bringing this to our attention.

Best regards,
Next Medical

Maryland
1 review
1 helpful vote
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Customer service is AWFUL
November 29, 2023

It is a huge hassle to get an appointment, you wait forever online for the doctor to come online and then they ask the same silly questions each time. Its a scam but a way to get the meds

nextmed attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2023
Gyrodine G. — nextmed Rep
over a year old

Hello Mary,

We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.

Thank you for bringing this to our attention.

Best regards,
Next Medical

From the business

We are a national digital chronic care management platform. We connect users with medical providers, who provide access to medical weight loss treatment if medically eligible.