nextmed Reviews Summary
nextmed has a rating of 2.7 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nextmed most frequently mention credit card, complete scam and phone number. nextmed ranks 9th among Weight Loss sites.
There had been a medication backorder delay at CVS. I patiently waited, and based on CVS feedback, decided not to call around to other pharmacy's.
After a few weeks I reached out to the NextMed team and within a couple hours they located a pharmacy who had stock. I was so grateful and impressed they went out of their way to support. Thank you Kae!
This is nothing but a rip off. I paid $139 a month - that does not include the medication fee. But it should have included the "consultation fee. Now I am receiving a call saying I own money for a consultation fee. When I needed a refill, I could not get an appointment with the "doctor" and had to wait 3 weeks. I have canceled 4 months ago. Do not go thru this company. Go somewhere else - it will be much cheaper and easier.
Hello Stephanie,
We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Next Medical
I did this for two months with no problems. When I canceled, they charged me another month. I then called and complained and they said they would give me that month and then I was charged for another month. I then got an email informing me that my appointment was being canceled and then got another email telling me that my subscription was canceled due to my insurance not covering my appointment. The problem is that I paid for that appointment out of pocket. So almost $300 wasted. Don't waste your time. There are too many options to choose such a terrible one
Hello Dani,
We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Next Medical
Every month I sit and wonder what they will mess up with my account now. 5 out of the last 7 months no doctor showed up to my appointment and two of the last 7 months my medication was not shipped. I haven't been able to lose weight because they mess something up so much that I haven't been consistent in using the medication ever. Seeing as how it's the end of the year this will literally be the last month I give them a chance to do things right before I look for a new provider.
The dashboard to schedule an appointment with a provider doesn't work so you have to talk to their call center to get this done and the only thing they're actually good at is reminding you that you have a scheduled appointment with multiple texts, calls, and emails the week before. The problem is, as I stated, you can never be sure if the providers will actually show up to your scheduled appointment.
If you haven't started with them yet I recommend literally choosing any other company you can before dealing with this headache.
Dear Sara,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
Kerby was fantastic. They looked for a pharmacy near me that had the prescription I needed. Then they called and emailed be back to let me know and provided the address and how to get the prescription transferred. It really took the stress out of not being able to find my prescription.
Hi Jennifer,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
NextMed
Alvin was great, courteous and very helpful, he made sure that I received my email with my scheduled appointment.
Hi Lourdes,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is significant to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey toward improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Kim G. Did a great job in handling my request and the issue at hand. I feel very satisfied in having talked with her today.
Dear Jamie,
Thank you so much for your positive feedback! We are thrilled to have you as a valued customer, and your trust in us for your healthcare needs means a lot.
As a new company, your support is incredibly meaningful as we work towards becoming a leading global healthcare company. At NextMed, we are committed to empowering our members to lead happy and healthy lives. It's our privilege to be part of your journey towards improved health, and we are excited about the opportunity to continue serving you in the future.
Our commitment is to provide the highest level of customer service and experience. Should you ever need assistance or have any questions, our dedicated team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are devoted to supporting you at every stage. Thank you once again for being a part of NextMed, and we look forward to continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
The young lady that assisted me today was very professional. Thorough and precise. I appreciated her professionalism and it was very refreshing
Dear Dwayne,
Thank you so much for your positive feedback! We are thrilled to have you as a valued customer, and your trust in us for your healthcare needs means a lot.
As a new company, your support is incredibly meaningful as we work towards becoming a leading global healthcare company. At NextMed, we are committed to empowering our members to lead happy and healthy lives. It's our privilege to be part of your journey towards improved health, and we are excited about the opportunity to continue serving you in the future.
Our commitment is to provide the highest level of customer service and experiences. Should you ever need assistance or have any questions, our dedicated team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are devoted to supporting you at every stage. Thank you once again for being a part of NextMed, and we look forward to continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Very professional and helpful. Really appreciate it.
Dear Kameisha,
Thank you so much for your positive feedback! We are thrilled to have you as a valued customer, and your trust in us for your healthcare needs means a lot.
As a new company, your support is incredibly meaningful as we work towards becoming a leading global healthcare company. At NextMed, we are committed to empowering our members to lead happy and healthy lives. It's our privilege to be part of your journey towards improved health, and we are excited about the opportunity to continue serving you in the future.
Our commitment is to provide the highest level of customer service and experiences. Should you ever need assistance or have any questions, our dedicated team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are devoted to supporting you at every stage. Thank you once again for being a part of NextMed, and we look forward to continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
The NextMed team has been great at ensuring receipt of the meds, following up regarding appointments, etc. The physician was very thorough with explanations.
Dear Enma,
Thank you so much for your positive feedback! We are thrilled to have you as a valued customer, and your trust in us for your healthcare needs means a lot.
As a new company, your support is incredibly meaningful as we work towards becoming a leading global healthcare company. At NextMed, we are committed to empowering our members to lead happy and healthy lives. It's our privilege to be part of your journey towards improved health, and we are excited about the opportunity to continue serving you in the future.
Our commitment is to provide the highest level of customer service and experiences. Should you ever need assistance or have any questions, our dedicated team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are devoted to supporting you at every stage. Thank you once again for being a part of NextMed, and we look forward to continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Abigail assisted me in getting an appointment set up and getting my LabCorp paperwork emailed to me. She called to confirm that it was received. She was very professional and I appreciate her checking in.
Dear Kendra,
Thank you so much for your positive feedback! We are thrilled to have you as a valued customer, and your trust in us for your healthcare needs means a lot.
As a new company, your support is incredibly meaningful as we work towards becoming a leading global healthcare company. At NextMed, we are committed to empowering our members to lead happy and healthy lives. It's our privilege to be part of your journey towards improved health, and we are excited about the opportunity to continue serving you in the future.
Our commitment is to provide the highest level of customer service and experiences. Should you ever need assistance or have any questions, our dedicated team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are devoted to supporting you at every stage. Thank you once again for being a part of NextMed, and we look forward to continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
They will prescribe you the wrong medication, charge your credit card without your knowledge and refuse to issue refunds. They take ZERO accountability for it. STAY AWAY FROM THEM.
Hello Diego,
We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Next Medical
Alvin called to do the intake in preparation for my upcoming appointment. He was very detailed and thorough in collecting my medical information as well as seeking any questions I may have. This program has been very successful for me and I highly recommend it to others.
Hi Julie,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Chris has been the only associate that I have spoken to that could, and did, answer my questions. He took his time and listened to my concerns. As a customer, I truly appreciate that.
Hi Whitney,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
The physician was very professional and personable.
Hi Patricia,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey toward improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Dr. Cora is nice and professional, the appointment starts on time with convenient virtual visits that are great whether I'm at work or at home.
Hi Keesha,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Great customer service and very prompt. Very helpful in my experience
Hi Anthony,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
The customer service at nextmed is TOP NOTCH! I have a lot of questions and they always answer them all in a thorough and very fast manner!
Hi Mairead,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
I was having issues getting information regarding my prio authorization and Alex G was so helpful! Not only did he help me with what I was calling for he also followed up with me the next day on a billing issue. He did a fantastic job! Thank you Alex!
Hi Diane,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Great customer service Alex was friendly and very helpful.
Hi Nicole,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
From the business
We are a national digital chronic care management platform. We connect users with medical providers, who provide access to medical weight loss treatment if medically eligible.
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Hi there,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey toward improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experience. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
NextMed