nextmedReviews 240

Alvin was amazing, he resolved my issue with ease. I've called them in the past regarding my account and some reps seem like they're on autopilot, which annoys me greatly but he was surprisingly not just helpful but personable. Thanks again.
Overall Nextmed is pretty good, I've had no issues so far.

So many frustrating issues. I specifically signed up because they took my insurance but they dropped it by my second appt. I paused to search for options and they charged me five days after I got the confirmation of the pause.
Sequence is a life saver and got me approved, I have my Wegovy in the fridge already.
Now NextMed is trying to charge an early cancelation fee. If you have no other option but compounding or your insurance covers them, they may be ok, but I'm frustrated with the screw ups and the predatory tactics like an early cancel fee. I also had a vial show up totally uncooled unlike the first vial.

The communication is terrible. The left hand doesn't know what the right hand is doing. I live in CA and was getting medication through a compounding pharmacy. All of a sudden I was told the owner of the pharmacy died and they are no longer shipping this medication, it sounded odd. So I haven't had meds for nearly 2 months. Today I read in the Washington Post that the FDA shut down this semaglutide pharmacy. I emailed Next Med about this and their response was "we cannot talk about this at it is highly confidential information" (it absolutely is not) and then they asked where I got this, after I sent them the Washington Post article, with "Washington Post" clearly visible.

Started to look in to Next Medical only to read how much they charge per month and backed out. They harass me weekly trying to get me to check the box to agree to their terms and conditions. I always tell them I am not interested and I would like my information removed from their database. I am constantly getting charged $1 from them. Well this morning it was a whole $137! WITHOUT EVER AGREEING TO THEIR TERMS. Stay away… other providers do business the right way.

Do NOT fill out a profile, do not give you ANY of your contact information. They will not stop harassing you after they have it. Don't even visit the website if you can avoid it.

The good reviews on here HAVE to be fake. Please do yourself a favor search "nextmed.com"on BBB.org. They will come up as "Southern Health Solutions.

When I read the complaints on there I saw my own story in dozens of them. They just keep contacting you, and contacting you, and contacting you, no matter how many times you tell them to stop. And no matter how many e-mails you get saying "we haven't charged you" or "we've refunded you," new charges keep appearing.

I had to cancel my credit card.

I have had 2 previous semaglutide scripts sent from them. Both times were a nightmare but nothing compared to this 3rd time. Apparently they switched the main pharmacy they use and now no one can tell me where my new script is that I paid $210 for is or when it will be here. I have been out for almost a month and have gotten a new customer service representative every single time I send a new message or email. This place is full of clowns, it's a circus and no one knows what they are doing. This is the last time I will be using this scam, I mean company. Also if you Google their scams...their before and after photos aren't real clients. This company and its employees are straight trash.

Please don't use this company. First month was ok…next month was a disaster! Save your self & don't get scammed! They charge you & no medication. I've been out for 3 weeks & can't get any help. Very disappointed :(

I have cancelled my membership three months ago and they have continued to charge me $188 each month. There is no way to remove payment information myself so I would choose a different, more ethical program to invest in.

Early days when I signed up I was pleased, but any issue is so hard to resolve. Customer Services have a poor grasp of English and I cannot get hold of anybody who can help. It's been months of $138 per month payments and no prescriptions. Total scam

Very responsive at time of enrollment. Then how quickly, Sideways is an understatement, that service becomes non existent. They Cancel appointments and charge you no show fee. Good luck contacting support. No response to pharmacy requests, and can't get payments stopped as website continues to only allow acces to schedule an appointment. Expensive and frustrating lesson learned.

Check the better business bureau reviews - this is a scam that will charge you hundreds of dollars for the free trial and will not stop charging you

Dont add your banking information to this company! Even after canceling subscription they are still trying to deduct from my account. BEWARE!

They sent me for analysis and always had something to tell me to slow down the process. They told me that in addition to the product, they would charge me a monthly fee.

The month that I was in communication with them, they charged me the monthly payment of 188 without having sent me the product, just for being in communication via email with them. I immediately complained about it because it is not fair that I am paying a monthly fee without the process starting correctly. They did not answer me but my bank returned my money.

Then they contacted me to tell me that they were sorry about the case, and that we could finish the process. I told him that I was not interested and that they remove the automatic payment from their system.

They told me they would and they never did. They charge me that amount monthly. Fortunately, the bank refunds my money, but I have to call the bank every month for this. I'm fed up. This is a $#*!ing scam.

Please do your research. The doctor I saw never showed his face on the camera, ended the appointment early and then I never saw anyone but got a charge on my account the next day for medication I never agreed to pay for!

Pill Mill stay clear!

You'll be paying a monthly membership fee of around $130. That neither covers the visit you have every 3 weeks with a nurse practitioner (which costs the same as what you'd have to pay for a doctor's visit) or the prescription (over $250).

Here's how my experience has been so far:

May 9: I meet with the nurse practitioner Nextmed schedules me with. She's 20 minutes late.

May 10: Nextmed schedules me for another appointment because the provider I met with on June 9 was not licensed in my State and cannot even write me a prescription.

I ask if I am going to be charged again for Nextmed's error.

Nextmed says no.

Nextmed charges me again.

They will not take the charges off. Tells me to file a claim with my insurance. I guess I have all the time in the world. The amount I paid for the visit? Wasted.

May 20: I have my second visit with a nurse practitioner licensed in my state.

May 20: Nextmed sends my prescription to Westchester pharmacy.

I tell them Westchester pharmacy is NOT licensed in my state.

May 21: Nextmed says that they made a mistake. They send it to ACA pharmacy on June 20.

June 23: Nextmed says that they send the prescription to ACA pharmacy on June 23.

I ask why they lied to me. No response.

Two months of monthly fees. Two fees for the doctor's visit. Still no prescription. This is how Nextmed makes money.

The first few months were easy to get script- now it is a nightmare of making zoom dr appt and sitting for hours for no dr to show up. They keep saying you need a dr appt then when you get appt which is very difficult then the dr does not show up. Scam company.