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NewChicReviews 4,548

2.7
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NewChic Reviews Summary

NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.

service
617
value
2,098
shipping
2,106
returns
123
quality
2,139

Instant Feedback

68,076 reviews
South Africa
1 review
0 helpful votes
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Size of shoes
October 13, 2022

The actual size not the same, the shoes are little beet small in sizes

Date of experience: October 12, 2022
Spain
1 review
0 helpful votes
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The app has a lot of glitches, or maybe it's a trick for more clickbaiting, don't know. Thought It was just an app for shopping and looks like a casino

Date of experience: October 12, 2022
Florida
1 review
0 helpful votes
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Bad quality
October 12, 2022

The shirt quality was very bad and the shirt size didn't really match the size. It felt bigger than what the size should be. The picture on the shirt also felt poorly placed and would probably peel off if put to wash multiple times. Very dissatisfied and will probably never buy from you guys again. If a refund were much easier to do I would do it in a heart beat. The shirt got thrown into the closet to probably never get worn again. Shirt was also over priced for the quality we got $20+ for something worse $2 at a flea market type quality.

Date of experience: October 12, 2022
GB
1 review
0 helpful votes
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Lost £50
October 11, 2022

Bought £50 in items, asked for a refund, spent £15 sending them back, they never arrived so instead I got a 50% refund.

Date of experience: October 11, 2022
Florida
1 review
0 helpful votes
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Very Satisfied
October 9, 2022

Great quality for the price. Nice style. Delivery quicker than expected.

Date of experience: October 9, 2022
Belgium
1 review
0 helpful votes
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The shirt shrunk after the first wash. Terribly bad quality. I can't wear it anymore.

Date of experience: October 9, 2022
Brazil
1 review
0 helpful votes
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The fabric of the shirt I bought has a not very good quality

Date of experience: October 9, 2022
Kenya
1 review
0 helpful votes
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Hello New chic I am a loyal customer who has bought dozens of dresses. I live in Kenya and I am really happy with the dresses that I receive. The only issue I have is the customs fees I have to pay when the dresses are sent through DHL or Fed ex. It is really a lot. Please could you use only Aramex to post the items as they don't charge any customs fees. Thank you

Date of experience: October 9, 2022
Denmark
1 review
0 helpful votes
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I haven't received my package yet
October 9, 2022

I haven't received my package, and i haven't heard anything from NewChic.

Date of experience: October 9, 2022
Canada
3 reviews
0 helpful votes
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Items not received
October 9, 2022

I ordered items over a month ago and still have not received them.
Very disappointed in this company

Date of experience: October 9, 2022
Kansas
1 review
0 helpful votes
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Disappointed
October 9, 2022

Zippers are not all alike. Some nylon, some metal. Pockets small.

Date of experience: October 8, 2022
Washington
1 review
0 helpful votes
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I needed to get a size up, but could not return for refund or exchange without paying for shipping back to China (very expensive). It came from a US-based distribution center, but returns could only be made overseas. What a scam. They know no one will return shoes when it results in a net loss of money. And they offer a partial refund if you don't want to pay the shipping, but that means they still get to keep half of your money. Better hope the shoe fits you right...

Date of experience: October 8, 2022
Austria
1 review
0 helpful votes
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NewChic
October 8, 2022

Satisfying service, took only a few weeks for the arrival. Good quality. No Problems.

Date of experience: October 8, 2022
Australia
1 review
0 helpful votes
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Still waiting for my purchase
October 8, 2022

My potato bag has not arrived. At least you could have let me know if it is shipped

Date of experience: October 8, 2022
Arizona
1 review
0 helpful votes
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Love socofy shoes
October 8, 2022

These are my favorite shoes and i so appreciate finding them on sale. Thanks

Date of experience: October 7, 2022
New York
3 reviews
2 helpful votes
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75% will look like the image
October 7, 2022

Really inexpensive to purchase and sometimes they hit is out of the ballpark, and other times the old adage is correct, "You get what you paid for". In the jewelry arena, if in the description it is using words to describe stones (coral, turquoise, etc), chances are they are epoxy images of those colors, not actual stones or even a bead, but a paper image with epoxy. And some of those look fantastic, and some kind of cheesy. This last order, about 75% I will keep. The rest I will donate because the process of returning overseas is not worth the time. But don't consider this review as a Buy Beware, because it's not. For inexpensive, cute or unusual items, I frequent NewChic. So, I would say, Be an Informed Buyer, don't purchase for a sweetheart's gift, because it's that inexpensive for a reason.

Date of experience: October 7, 2022
Massachusetts
1 review
0 helpful votes
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Happy customer!
October 7, 2022

Love all the shoes I've purchased. Great quality. Quick delivery.

Date of experience: October 7, 2022
France
1 review
0 helpful votes
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Bon rapport qualité prix
October 6, 2022

J'aime un certain style de vos vêtements et bijoux. Cependant il y a pas mal de hauts ou robes qui ne respectent pas les normes de poitrines, c'est dommage. Mais dans l'ensemble je suis largement satisfaite.

Date of experience: October 6, 2022
Luxembourg
1 review
0 helpful votes
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I havent received it yet
October 6, 2022

I havent received it yet i havent received it yet i havent received it yet

Date of experience: October 6, 2022
South Africa
1 review
0 helpful votes
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Disssapointed
October 6, 2022

I order from lovely pictures. Firsttime online experience. What a dissaster. The 2 items way to small and the quality very very poor.
I am totally shocked, The one item will fit a 10 year old.

Date of experience: October 6, 2022

From the business

Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping


newchic.com
London, LONDON, China
+181