NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.
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Ordered 3 items... got one just fine... never received the 2nd and the 3rd one I got after they refunded my money for it. I emailed them and told them I would like to keep the shoes and they gave me a difficult address to pay with pay pal. Never did they mention an additional $2.00 charge because that address is international. Defiantly was an aggregating experience. I will never use this company again.
I review (and buy from) a lot of different wholesale sites, and newchic has quickly become one of my favorites. I made a $100 order for my first order and got several different things--a dress, a top, two bags, two pairs of shoes, and a ring, in order to get a good gauge of the quality of all their items. I was extremely pleased with all of them! I'm plus sized and the two clothing pieces fit perfectly, and the shoes did as well! I think my favorite was the holographic backpack--i was shocked at how well made it was.
The only cons were that there was a kind of funky smell to one of the bags--like it had been sitting in a plastic bag in the hot sun for a while (which it definitely had, since it had been shipped from china to the us!) but it's dissipated quickly.
The ring also seems to be a midi ring, and i thought it was a full ring, but it's still very cute and was under $1 so it's all good.:)
I've included two photos of two items i received, i'm wearing the others right now so i can't photograph them but hopefully these help!
I was wondering where my earrings were because they took such a long time in coming, I repeatedly emailed Newchic and each time they were brilliant, now my earring have arrived and I am so pleased with them, that I am going to buy more products.
First of all I was very happy with the shoes I ordered but very, very happy with the customer service... immediate replies to my queries and willing to give me information and help. Thankyou very much Newchic.Top company, top people working there.
From the business
Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kay F. We are so sorry to hear about that. Kindly please tell us your order number via e-mail address:service@newchic.com After we checked, we will reply you the details and the information asap. Thanks for your understanding! Newchic team