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NewChicReviews 4,548

2.7
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NewChic Reviews Summary

NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.

service
617
value
2,098
shipping
2,106
returns
123
quality
2,139

Instant Feedback

68,076 reviews
Australia
4 reviews
0 helpful votes
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Competitively priced and fast delivery. Easy to use website and order system. Fast and efficient delivery. Will use this company again.

Date of experience: October 20, 2022
Germany
1 review
0 helpful votes
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No shipping yet, no message either
October 19, 2022

My order is more than 1 month over of the planed shipping date. I didn't receive any info why this is taking so long or if it is even shipped, all the website says is order received, planed shipping date... (and that's over a month ago, ordering about 2 months). After a hell of a research on their website I found out that it seems to be one product from my order that is still missing (out if stock) but still no information about that.

Date of experience: October 18, 2022
New York
1 review
0 helpful votes
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Dissatisfied
October 18, 2022

Order number ******* placed in September, I haven't received it, why is that.

Date of experience: October 18, 2022
Canada
1 review
0 helpful votes
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Bras
October 18, 2022

Thw product took a long time to come in also both bras were supposed to be same fit but one considerably fit smaller than the other and the other bra that fit was a super weird fit

Date of experience: October 18, 2022
France
4 reviews
1 helpful vote
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Smooth process
October 19, 2022

Smooth process, quick delivery that was well communicated and a product as described. Would definitely purchase from them again.

Date of experience: October 18, 2022
France
1 review
0 helpful votes
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Vraiment bien
October 18, 2022

Commande et Livraison sans problèmes. Chaussures confortable et solide? Vraiment satisfait

Date of experience: October 18, 2022
Washington
4 reviews
3 helpful votes
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Really fantastic quality and great timeliness. Was very helpful and the end product turned out really nice. Will definitely use it in the future.

Date of experience: October 18, 2022
Spain
1 review
0 helpful votes
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Desastre, tarda mucho
October 17, 2022

Es completamente desastroso, mas de dos meses del pedido y aun no ha llegado, aunque si lo cobraron rápidamente

Date of experience: October 17, 2022
GB
1 review
0 helpful votes
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Great design and reliable delivery
October 16, 2022

I have used newchic for six years now, and have never had a problem with what they have delivered, sometimes they run out of an item but they have always refunded me immediately and without question for items that aren't coming. The only problem I have with this company is winnowing my shopping cart down to what I can afford to rather than what I want to buy, I have a lot of items on my wish list...

Date of experience: October 16, 2022
California
1 review
0 helpful votes
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Ways good surface and fast delivery
October 16, 2022

My Mom is 94. I have been looking for a purse for her. She is blind likes to be independent caring her own purse.
It needed to have different departments for her to set her purse up so she could find what and when she needed. Plus was a very nice leather.

Date of experience: October 16, 2022
California
1 review
0 helpful votes
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Watch out for returns
October 16, 2022

I ordered my husband a pair of shoes but when they got here he didn't like them. When I asked to return them, I found out that when you return them you have to pay postage. What they don't tell you is they have to returned to China and the shipping is $42. The order was $62 but they told me they would refund me $22. Won't be ordering from them again.

Date of experience: October 15, 2022
Australia
1 review
0 helpful votes
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Excellent Service
October 16, 2022

Enjoyed your excellent service from you guys on all I have so far ordered from you. Delivery of my order was precise & quick without any delay & my products in good condition. Thanks for the excellent service your prices are reasonably low & affordable. Keep the good work.

Date of experience: October 15, 2022
Canada
1 review
0 helpful votes
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Bad experience
October 15, 2022

I have very bad experience with it, due to purchase item receive a very bad quality.

Date of experience: October 15, 2022
Spain
1 review
0 helpful votes
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Order preparation since 2 months
October 14, 2022

The same on title. My products are still waiting in warehouse.

Date of experience: October 14, 2022
Virginia
1 review
0 helpful votes
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I never received my order
October 14, 2022

I placed the order- paid for it and it was never delivered- last time placing an order here

Date of experience: October 14, 2022
Australia
4 reviews
2 helpful votes
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Easy to work with.
October 15, 2022

All in all, I had an incredible experience with this store. Would definitely order from them again! Extremely responsive. Accurate descriptions. Easy to work with.

Date of experience: October 14, 2022
Illinois
1 review
0 helpful votes
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Wrong size product
October 14, 2022

I have try to return the because of the size but was unable to so because there were no link to do so.

Date of experience: October 13, 2022
Puerto Rico
1 review
0 helpful votes
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Camisas
October 13, 2022

Excelente y a buen precio. Tal cual lo pedí y llegó bastante rápido.

Date of experience: October 13, 2022
Australia
1 review
0 helpful votes
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Professional and rewarding experience from start to finish. Absolutely excellent. They were very helpful. Very good packaging as well. I recommend all my friends and family.

Date of experience: October 13, 2022
Australia
1 review
0 helpful votes
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Slow delivery
October 13, 2022

The item that I bought did not arrive on time for the Event I needed it for, even though I ordered it months in advance I found it difficult to chase up.

Date of experience: October 12, 2022

From the business

Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping


newchic.com
London, LONDON, China
+181