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NewChicReviews 4,548

2.7
How would you rate NewChic?
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NewChic Reviews Summary

NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.

service
617
value
2,098
shipping
2,106
returns
123
quality
2,139

Instant Feedback

68,076 reviews
Australia
1 review
0 helpful votes
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Very unhappy
October 3, 2022

I tried to get in contact with them for our order which hasn't even been shipped yet ( over a month ago we placed our order) and we still haven't had any contact. I new the shipping would take a while but I can't believe the order hasn't even been packed or sent yet!

Date of experience: October 3, 2022
South Africa
1 review
0 helpful votes
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Quick Response
October 3, 2022

I had ordered the wrong size, and I was told about my options to return the item. I ended up not returning the item and got 50% of the money I had paid for the item. Thank you, so much for a quick responses at all times. Buying again Soon

Date of experience: October 3, 2022
Philippines
1 review
0 helpful votes
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I ordered one pair of men vintage woven texture loafers driving shoes color brown that was august i did not receive any notice until now if they already shift the said item. Thanks

Date of experience: October 3, 2022
Virginia
2 reviews
0 helpful votes
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High level quality item, with fast shipping I was not surprised why they are on top, I will surely buy more

Date of experience: October 3, 2022
Germany
1 review
0 helpful votes
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Never received my order
October 2, 2022

Never received my order. Complaint through PayPal was answered, refund was proposed. Money neither order ever arrived. Do not order here!

Date of experience: October 2, 2022
Idaho
2 reviews
0 helpful votes
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Womens wallet
October 2, 2022

It was already damaged when we got it. The material was cheap and it had split in several places.

Date of experience: October 1, 2022
Indonesia
1 review
0 helpful votes
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Not even sent after 1,5 months
October 1, 2022

I made my purchase 1,5 months ago (19. Of August) right now it's the 2. Of October and the package isn't even on is way yet. Still in China. So its very easy to give a review. There are 2 possibilities.
Nr. 1 scam, Nr. 2 extremely unprofessional work. And no it does not matter if they might have forgot something out what ever. A online Shop has all purchases in its database and even if they would have forgot it, they could see it. So if its forgotten, they are just not able to do their work. So simple.

Date of experience: October 1, 2022
GB
1 review
0 helpful votes
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Crap slowest service on everything
October 1, 2022

Really bad service... weeks and weeks waiting for refund on returns

Date of experience: October 1, 2022
New York
1 review
0 helpful votes
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Cheap for a reason
October 1, 2022

Ordered a shirt on August 9. Have not received my item, not any updates. When I try to track shipment, it says processing.

Date of experience: October 1, 2022
Israel
1 review
0 helpful votes
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No me manden mas este tipo de encuestas
September 30, 2022

El gran problema es el costo de envío, muy caro a comparación de otros sitios, el tiempo que tarda en llegar el paquete es muy largo y la distribución local del paquete

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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Scammed
September 30, 2022

Never got the shoes I ordered from this site got to say worst experience ever because there is no way to track anything or talk to anyone as well.

Date of experience: September 29, 2022
South Africa
1 review
0 helpful votes
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Bad service
September 29, 2022

Still have not received my parcel@@@@@@#@@@@@@@@@@@@@@@@@@@@

Date of experience: September 28, 2022
New York
1 review
0 helpful votes
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Easy ordering, received stuff swiftly. Very happy.

Date of experience: September 28, 2022
Switzerland
1 review
0 helpful votes
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Cloaths never came to me
September 28, 2022

When do I get my cloaths? I ordered them at the 26.8. And they have never been delivered.

Date of experience: September 28, 2022
Spain
1 review
0 helpful votes
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Bad service
September 27, 2022

Still waiting por my order to be delivered after 8 weeks. Tracker says returned because of insufficient information

Date of experience: September 27, 2022
South Africa
1 review
0 helpful votes
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Small feet
September 27, 2022

Good Efficient Service! Great Quality! Fit well... I feel Blessed to have found Newchic... I generally struggle with shoes as my feet are small and most UK size3 or US36 from Commercial shoe outlets as well as online here in South Africa are generally too big and ill-fitting... but Newchic shoe sizes and styles fit me much better and are comfortable enabling me to walk better... I am also very impressed with the wide range of beautiful footwear! Please keep up the Great work!

Date of experience: September 27, 2022
South Africa
1 review
0 helpful votes
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Not a good experience with New Chic
September 27, 2022

I ordered two pairs of boots they are of very poor quality, wrong size, heavily over prized and not comfortable to wear

Date of experience: September 27, 2022
France
1 review
0 helpful votes
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Good experience
September 27, 2022

Tres bonne experience: délais de livraison assez court + produit conforme ( rapport qualité/prix plutôt correct.Je recommande.

Date of experience: September 26, 2022
Australia
1 review
0 helpful votes
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Happy Customer
September 27, 2022

NewChic is fast and efficient and clothes are true to size and of a good quality.

Date of experience: September 26, 2022
Canada
1 review
0 helpful votes
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Nice
September 27, 2022

Good example for you and me in a different world than what I was going to be able with my own life but you have a different mindset than I am now so you can see what I'm talking to me and you know that you have to do it

Date of experience: September 26, 2022

From the business

Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping


newchic.com
London, LONDON, China
+181