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NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.
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There was a bit of maneuvering in the website before enabling my order.
Example: Australia was not on the dropdown, then Brisbane was not on the dropdown even after my address have been submitted.
It took a while before Brisbane appeared on the dropdown - otherwise I don't know how my order could have been delivered.
There was a bit of maneuvering in the website before enabling my order.
Example: Australia was not on the dropdown, then Brisbane was not on the dropdown even after my address have been submitted.
It took a while before Brisbane appeared on the dropdown - otherwise I don't know how my order could have been delivered.
Envoi assez rapide site facile a utiliser
My shopping experience was spot on
Thanks for making it straight forward
Dear John E.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
My shopping experience was spot on
Thanks for making it straight forward
Except for 1 shirt, nothing else was as advertised and was made badly. Very disappointed!
Dear customer, thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: vipservice@newchic.com
We will do the best to help you.
Beautiful boots, size is good, only one problem, there is a nail on the insite that points in the ball of the foot. Don't know how I will be able to where them.
Dear customer,
Thank you for choosing Newchic and we apologize for any inconvenience caused.
We sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution.
In order to solve the problem more effectively, please contact us and offer us more details at vipservice@newchic.com
Thank you for your support.
Best regards,
Newchic Team
BOTH ITEMS I HAVE ORDERED (AND A THIRD ON THE WAY), WERE RECEIVED AND EXCEEDED ALL MY EXPECTATIONS FOR QUALITY, PRICE, ONTIME DELIVERY ETC.
Dear Ben H.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Lots of extra actions to proceed my first order of purchase
Lots of extra actions to proceed my first order of purchase
It took too long to get the item. I will never order again
Dear customer, thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this email: vipservice@newchic.com We will do the best to help you.
Well it my first time ordering, so far there's no problem
Dear Louella G.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Well it my first time ordering, so far there's no problem
Very reasonable, great contact and prices, delivery was fantastic
Dear Nadia W.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Delivering took way too long but I was happy with product
Dear customer,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
Things are slow getting here, but are a good quality at a low price.
Easily I found some designs
But it does not show all related designs, unless you find a similar design
Some sizes are not abailable
Dear Lujain A.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Easily I found some designs
But it does not show all related designs, unless you find a similar design
Some sizes are not abailable
Scarpe comodissime e molto belle esteticamente. Ideali per me che soffro di geloni ai piedi
Dear Francesco A.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
.
Dear customer,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
I like your products. But on many items, my size (L or XL) is not available. And on other items, you require a "2 item minimum," but your website doesn't allow me to choose another color of the same item. This forces me to but two of the same item in the same color. If you require a two item minimum, it would be good if a customer can at least order two different colors of the same item.
Dear customer,
We are sorry for the inconvenience caused to you. Sometimes may meet some network problems, we friendly suggest you can try to refresh the network, change the browser or clear the cache and try again.
We truly understand how frustrated you are and feel terribly. We always value customers who are keen to give us their feedback. We will be sure to pass on what you have told us to our managerial team and will improve our service.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Best regards,
Newchic Team
I like your products. But on many items, my size (L or XL) is not available. And on other items, you require a "2 item minimum," but your website doesn't allow me to choose another color of the same item. This forces me to but two of the same item in the same color. If you require a two item minimum, it would be good if a customer can at least order two different colors of the same item.
It arrived before time, it was nicely packed, and it was straightforward to order.
Dear Tracey H.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
SVP: Adaptez votre communication à la nationalité du client destinataire, qui pour ma part, ne pratique les langues étrangères que sous la torture.
Delivery a little slow, but really like the product.
Dear Tsula S.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Lean bien las descripciones antes de comprar. Es una FUNDA para edredón SIN edredón, incluye las fundas de almohada y una sábana encimera. No se va a ver igual que en las imágenes de ilustración. Yo ya tenía el edredón, y solo quería la funda así que en ese sentido no hay problema. Es el tamaño correcto (king size). La calidad y los acabados eso si dejan mucho que desear. Paguen un poco más compren en otro lado algo que les dure por mucho tiempo porque estos no.
Dear customer, thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: vipservice@newchic.com
We will do the best to help you.
From the business
Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We are sorry for the inconvenience caused to you.
There will be standard steps to enter the receiving address information page. In order to ensure accurate delivery, you need to enter and save because sometimes the information address registered by the customer is not the receiving address[ It is recommended that you can enter and click Save as default address]
Sometimes may meet some network problems about payment, sign in, enter address or order placement, we friendly suggest you can try to refresh the network, change the browser or clear the cache and try again.
We will do our best to improve the website, and we are committed to giving customers the best shopping experience.
If the problem is still not resolved or have another problems, welcome to contact us at vipservice@newchic.com
We do our best to offer you best solution.
Best regards,
Newchic Team