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NetworkSolutionsReviews 3,167

3.5

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From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

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Illinois
1 review
0 helpful votes
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Multiple technical issues preventing me from using services i purchased

Date of experience: February 23, 2024
Pennsylvania
2 reviews
0 helpful votes
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I am very, very dissatisfied with the way Domain.com handles business.

2/23/2024 ACH DEBIT PAYPAL $21.99

Date of experience: February 23, 2024
Florida
2 reviews
0 helpful votes
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No cPanel
February 23, 2024

No cPanel. Very confused about hosting. Hosting is Hosting, a web site can have a store, but you host a website, not eCommerce.

Date of experience: February 22, 2024
Thailand
1 review
0 helpful votes
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Bad customer service taking too long and too mush time

Date of experience: February 22, 2024
Texas
1 review
0 helpful votes
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This is very user friendly and I have had some user error mistakes, lol. I am figuring it out though.

Date of experience: February 22, 2024
Georgia
1 review
0 helpful votes
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Nice and user friendly website easy to do things yourself.

Date of experience: February 22, 2024
Canada
1 review
0 helpful votes
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*******890
February 22, 2024

*******890

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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Awful experience!
March 3, 2024

Awful experience! This company is to damn cheap to answer the telephones and expects everyone to chat. Screw them, the moment I have time I'm blowing this site. There are times in life you need a telephone conversation, is this company that out of touch that they don't realize that? Actually, they totally realize that, they just don't give a damn.

Date of experience: February 21, 2024
California
1 review
0 helpful votes
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I want to purchase a new domain and do not want to renew one coming up, but it keeps charging me for both in the cart

Date of experience: February 21, 2024
Virginia
2 reviews
0 helpful votes
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I can't find how to do a domain forwarding- can't find the dns server; can't find contact help; search doesn't pull up what I'm looking for; my user name got changed without my knowledge. Who picked the numbers and why wasn't I alerted before I got 5 new random numbers to remember.

Date of experience: February 21, 2024
California
1 review
0 helpful votes
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I been using Domain.com for over 10 years and the price and service is great.

Date of experience: February 21, 2024
New York
1 review
0 helpful votes
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Easy domain registration, helpful emails on next steps for adding web pages to your website, and reasonable pricing all make for a quick and easy foray into the world of having your own website.

Date of experience: February 21, 2024
Canada
1 review
0 helpful votes
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Can not connect to my own website builder, and can not do any setting from my own account.

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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Carrie is an awesome person and really helped me a lot and made my decision easier!

Date of experience: February 21, 2024
AE
1 review
0 helpful votes
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Horrible services
March 2, 2024

Horrible services. The website builder is not working. I cannot access my site. It keeps craching. Work on your own website and make it better for user experience

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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Site is easy to use and the staff are extremely professional!

Date of experience: February 20, 2024
Pennsylvania
1 review
0 helpful votes
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Its fairly easy to use some things can be confusing but that's normal. Most importantly is affordable

Date of experience: February 20, 2024
Colorado
1 review
0 helpful votes
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Charging for ssl is wrong and not allowing me a refund.

Date of experience: February 20, 2024
Nigeria
1 review
0 helpful votes
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This people scam me of my money
March 1, 2024

This people scam me of my money. I contacted there customer support. And I told them I registered here by mistake. They should terminate my account immediately. I did all I was asked to do. And yet every month. They remove $34.99 from Visa card. I have tired to contact them but no response. Please stay away from this people.

Date of experience: February 20, 2024
Canada
1 review
0 helpful votes
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I added a domain to the cart but when I checked out, it was a different domain- one that I was browsing but not wanted.

Date of experience: February 19, 2024