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NetworkSolutionsReviews 3,158

3.5

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From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Minimal effort with staff
February 24, 2024

Minimal effort with staff. Bit by bit string along stuff instead of just getting my site done and running.

Date of experience: February 17, 2024
Indiana
1 review
0 helpful votes
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Cannot launch webmail for 2 people, this is what I paid for

Date of experience: February 17, 2024
Pennsylvania
1 review
0 helpful votes
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I can't figure out how to start; you just keep asking me to buy things.

Date of experience: February 16, 2024
Uganda
1 review
0 helpful votes
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So far fair enough but not sure of the hosting. I would like to set up a WordPress instance but not able

Date of experience: February 16, 2024
Austria
1 review
0 helpful votes
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I like your solutions, and at most your support.
Keep up this good work

Date of experience: February 16, 2024
Washington
1 review
0 helpful votes
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Web site very wonky and very difficult to remove additional products I did not ask for. Very very frustrating

Date of experience: February 16, 2024
Oklahoma
2 reviews
0 helpful votes
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System hard to navigate, not easy as what you advertise it to.

Date of experience: February 16, 2024
Washington
1 review
0 helpful votes
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I asked to have my domain transferred
February 23, 2024

I asked to have my domain transferred. I received several messages that action was needed, with the action being that the domain hadn't existed for long enough. Having never received the superpower that allows me to speed up time, I waited for the 60-day mark. And when we hit that, I received a notice that the transfer request had failed.

Date of experience: February 15, 2024
Illinois
1 review
0 helpful votes
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Keep getting kicked out of the website builder. Very frustrating

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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I would like to see you website & IT department fall into a Volcano. ZERO BOLD PRINT INFO ON SITE SAYING EACH PURCHASE IS NON-RETURNABLE. Live in scammer mode. I wont be a returning client.

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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Run into many technical issues, the site is glitchy and closes out a lot while I am updating or adding items or editing my website. Not user friendly, the website building is at times frustrating and there are many lacks of options such as ability to add a personalization box for customers during item purchase.

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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Kinda buggie but I can deal with it so far and there's perks. The website builder is great, some things could be made simplier.

Date of experience: February 15, 2024
South Africa
1 review
0 helpful votes
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Great great great great great great great great great great

Date of experience: February 14, 2024
Canada
1 review
0 helpful votes
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Good product and it is User friendly, and amazing customer service!

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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It's been a while since this issue occured, but it still bothers me.
I didn't renew EARLICK.com on time. My fault, yes.
But it went to the global audience and a bot picked it up.
It now sells for $2000 - they aren't using it, just being a-holes.
As I said, yes it's my fault, but this isn't right.

Date of experience: February 13, 2024
Michigan
1 review
0 helpful votes
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Your help center steps do not match the actual menu options. I am attempting to set up my email for my new domain and the help center is not at all helpful

Date of experience: February 13, 2024
New York
1 review
0 helpful votes
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Your transfer process id garbage!
February 20, 2024

Your transfer process id garbage! It would not work and Customer service had to do the transfers.

Date of experience: February 13, 2024
Virginia
1 review
0 helpful votes
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Excellent and i like the ease of understanding and the price is right

Date of experience: February 13, 2024
Canada
1 review
0 helpful votes
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They are the type of company that simply doesn't care. Their website glitched and my renewal didn't go through, I tried again and it worked but I find out I was charged 2x. I asked for a refund, they say no refunds. Even when their website didn't work - no exceptions. They take zero responsibility - steer clear doing business with companies like this.

Date of experience: February 13, 2024
Maryland
1 review
0 helpful votes
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Great!
February 13, 2024

I had a great experience and would recommend this service.

Date of experience: February 12, 2024