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NetworkSolutionsReviews 3,167

3.5

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From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

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Maryland
1 review
0 helpful votes
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Chat assistance got me where I needed to be. Thanks!

Date of experience: February 29, 2024
Puerto Rico
1 review
0 helpful votes
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Support takes way too long to respond and answer questions as well as process payments.

Date of experience: February 29, 2024
AE
1 review
0 helpful votes
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By mistake I have bought a second domain transpowerllc.online. Can I cancel this domain and get refund?
BR

Date of experience: February 29, 2024
Australia
1 review
0 helpful votes
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No email confirmation about the domain name i have purchased.

Date of experience: February 29, 2024
Michigan
1 review
0 helpful votes
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Edit site button should be on the very first page, not after 8 million clicks.

Date of experience: February 28, 2024
Canada
1 review
0 helpful votes
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Cannot update Owner info Changed it, click save and it reverts back to old info

Date of experience: February 28, 2024
New York
1 review
0 helpful votes
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The design i got for my site was not what I was really looking for and no one got back intouch with me after I asked for some changes.

Date of experience: February 28, 2024
South Africa
1 review
0 helpful votes
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Struggling to set up new business email on google admin

Date of experience: February 28, 2024
Texas
1 review
0 helpful votes
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This website is hard to maneuver around its hard to put spacing and panels in and put pictures headings text where you want them this site is difficult so I do not recommend it

Date of experience: February 27, 2024
New York
1 review
1 helpful vote
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UNCOOPERATIVE
February 28, 2024

Absolutely one the worst companies to work with. I've tried 4 times to transfer a domain and it is still not completed. Each contact I'm assured it will get done. The only thing I get is more emails trying to sell me something. They're great at taking my money but zero help when you need to get something done.

Date of experience: February 27, 2024
Thailand
1 review
0 helpful votes
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Trying to sort out how to set up google workspace. I might as well try to perform a root canal on myself. Is there a delay that I have to wait 24 hours? No idea. How do I log in to the google admin account? No idea. Can I get the admin access from the domains interface? Not as far as I can tell.

Date of experience: February 26, 2024
Idaho
1 review
0 helpful votes
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I would have given you five stars is you had allowed me to select my own username

Date of experience: February 26, 2024
North Carolina
1 review
0 helpful votes
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Not the most user-friendly; customer service was great but I pretty much had to restart on my website creation (many hours lost)

Date of experience: February 26, 2024
Washington
1 review
0 helpful votes
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I am having trouble navigating the email mx records

Date of experience: February 25, 2024
Texas
1 review
0 helpful votes
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Dont advertise it will cost 10
March 6, 2024

Dont advertise it will cost 10 - 14.99 per month then charge 40. Not okay to lie. And the domain/server kinda sucks especially for 39.99 per month. Wont send appointment verification to my customers. Wont load correctly or take forever... the only reason im keeping it this month is because i got a few sales

Date of experience: February 25, 2024
Greece
1 review
0 helpful votes
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When i right the domain name i needed a big green tik appeared on a frame.
I thought that was what i wanted so i make the purchase.
It came out that some info with gray blurred laters was over that big green frame and i didnt notice. My thought was that this was my correct purchase. My mistake? YES! But in the end i make falls choice.
Now i have a domain name that it is useless for me. Thanx

Date of experience: February 25, 2024
Washington
1 review
0 helpful votes
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SO FRUSTRATED!
March 6, 2024

SO FRUSTRATED! Your website does not have instructions on how to create an email address using the domain without purchasing Google workplace. EVERYTHING points to making additional purchases. This information was not disclosed up front. Bad form!

Date of experience: February 24, 2024
Hawaii
1 review
0 helpful votes
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The website is laggy and doesn't load. Some pages look a lot older than others. It looks like everything needs to be redone and updated.

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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I used the chat feature to ask a question and the person on the other end suddenly disappeared.

Date of experience: February 23, 2024
Washington
1 review
0 helpful votes
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I kept trying to get my money back from accidently buying a 150 dollar service and I tried so hard and they wouldn't give me my money back

Date of experience: February 23, 2024