From the business
MyPerfectCV AI CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
MyPerfectCV Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
This summary is generated by AI, based on text from customer reviews
I received a great and detailed service from Victor. I will refer people as it has helped me in attaining a detailed information for my career.
This website has been so handy for me and easy to use. When I called about something the customer service was excellent and rectified my problem straight away.
Thank you for the glowing review, Rachel, we love it!
The customer service is really awesome. The person who was handling my issue is really good. He heard me very patiently.
Thank you, Garima, that is just what we love to hear, please let us know if you need any help in the future.
MAURICE was very helpful in assisting me. Very kind and helpful also helped me with any questions thank you very much you are great thank you.
Thank you so much for your review, Clifton, glad we were able to help.
I found this site very useful and easy to use. Helpful in challenging my assumptions about my longstanding CV format and radically change that. I had very positive feedback on my new CV and it secured me an interview - after three rounds I have a new job!
Thank you, Cathy, for the awesome review, and for letting us know that you landed an interview, that’s terrific news, we're wishing you the best of luck!
The website made my cv building quite easy as it give several suggestions and options to each statement I need to make. I dint require much brainstorming.
Thank you, Anuoluwa, and a way to make our day, reviews like yours keep us going.
An excellent website for CV services. The various high quality options will leave you with the Perfect CV indeed.
We're thankful for the amazing feedback you have given us, Aleema!
Very good and helpful customer service. Was able to cancel my subscription without difficulty and find a subscription more suitable for me.
Thank you for your review, Natalija, glad we were able to help.
Excellent, efficient, great service and professional. Will use again the future and highly recommend.
Thank you for the amazing review, Lou, we love it!
Victor was the best customer service I've had in a long time he just give me 50% off on my subscription
Thank you for sharing your experience with Carl, we’ll be sure to pass along your positive comments!
I called the customer service team when I was charged 16.95 subscription fee, when I had not used their service at all. John was so understanding and helpful, he kindly went ahead and issued the refund when I explained my financial situation.
Very happy and will definitely return.
Thank you, Roxana, for sharing your experience with, John. We always strive to provide the best customer service experience with a one-stop approach to any situation and your feedback helps make our service even better.
Fast customer service very polite and ready to help with any questions. Good deals Very good service!
Thank you, Daba, we truly appreciate your feedback, happy customers make our days brighter.
Customer service is brilliant! The team are really friendly, great help. They really do care about netting customer needs.
We appreciate you taking a moment to share your satisfaction with our team, Gideon, thank you!
A well designed website with useful description suggestions for both professional and personality attributes. There's a good variety of templates and the CV can be downloaded in. Pdf,. Txt or. Docx.
The one hiccup is for cancelling the subscription: their FAQ gives directions to a button that doesn't exist, so a call to Customer Services (or an email) is necessary and they WILL try to keep your custom, but call is free, agents are superb (I spoke to Sandy ID: 7164), friendly, smart and helpful, and i got what i wanted within 7min. Will use again!
Thank you, Na T, for sharing your experience with us, our team prides itself on providing top-notch customer service and your feedback helps us tremendously.
Mary has given me a good discount because I'm a student and it's tough to pay 16 pounds per month. So better option.
Thank you for your review, Kamala, glad that our agent, Mary was able to help!
My call was to cancel my subscription and Andres was very pleasant and it was easy to do so. He tried to sell me the subscription but was not pushy or rude in doing so.
Thank you, Oliver, for leaving a five-star shout-out for our agent, Andres!
Really sweet and helpful guy that helped me with my enquires, process was smooth with no hassle whatsoever!
Thank you for the awesome feedback, Tiahna, we rely on input from customers just like you to make our service even better.
I was really happy with the customer service. I spoke to Victor, who was very helpful and understanding.
Thank you, Amrin, for sharing your experience with, Victor,. We always strive to provide the best customer service experience with a one-stop approach to any situation and your feedback helps make our service even better.
Thanks to myperfectCV. I have a very beautiful CV now, your service helps me save a lot of time, I love it so much, it is much easier than I thought I could do, you suggested ideas which is suitable with specific job such as sumary, describe jobs... I got a job with the CV. I Will reccommend MyperfectCV for all my friends.
Thank you, Huynh, for sharing your feedback and for giving us a great rating.
THEY LIE AND STEAL MONEY FROM YOUR CREDIT CARD EVEN WHEN YOU CANCEL THE ACOUNT IN THE SITE I PAID ONCE TO DOWNLOAD MY CV AND THEN THEY GET ME ANOTHER 17 £ AFTER A WEEK
Thank you, Valentin, for sharing your thoughts.
Our team is dedicated to providing our users with the best customer service experience possible and we would love to discuss this further in order to seek a resolution to your matter, please expect a private message from us shortly.
Once again we apologize for any misunderstanding and hope to resolve this matter soon.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Unmah, we truly appreciate your feedback, happy customers make our days brighter.