I worked with the founders of myGermany.com on a consulting project to develop a part of the website for them. My experience is only positive, both Christians are really professional in what they're doing, very nice to collaborate with. Pure German precision, quality and effectiveness.
Highest recommendations.
Excellent. Makes the process of ordering goods not available in India from the GER so easy. Delivery and customs are all handled by them. Bought 6 x New Balance Trainers from Germany in wide. They consolidated the order as the vendor sent them out in multiple orders. They put them in one box. Arrived a week later.
I am a customer of MyGermany since 2017, constantly using the services. Always the best customer service, fast processing of my packages. Great shipping rates. And they will do anything possible to accommodate any special and difficult requests. Highly recommended.
This is from Maldives. MyGermany is best freight forwarding company in the world. I am a member of myGermany almost 10 years before. I did not find any troubles from myGermany over the past 10 years. Their customer service and package handling are excellent. They are more than honest to customers. When I ask help from chat and management they are always helping me and find me the best solution. If you want choose a freight forwarding address. Please choose myGermany. They will give you best service. Please trust my reviews. MyGermany and Johanna and management, myGermany chat team are the best for us. They will never ever regret their customers neither disappointed ever. Trust me. MyGermany chat team is the best support team in the world coming from a company. There is a lady name who working at chat support. Name is Johanna. She is most caring and most kind lady in the chat as well. If you reaching out this lady from chat, make sure you will get perfect solution what you are looking for from this lady. Recently Miss Johanna from chat have been resolved my case.I am truly very proud of her. Thank so much for you excellent customer care service, Madam Johanna
Excellent experience and customer service Despite the other negative reviews, I went ahead and ordered something from tally weijl and had it sent to myGermany. Their customer service and communication via whatsapp was brilliant and they shipped my order for me very quickly. It arrived in the UK within days! Really good service and would definitely use again.
I am very happy I found MyGermany for my international shipping needs. The shipping costs are way below those offered by many other companies, and the drop shipment option is a bonus! Customer service is awesome, another big plus.
Marta, Johanna and all myGermany crew, big thanks for your service and effort you put into making it happen on time.
The package arrived on Saturday, as you have promised, so it turned out that my initial worries were baseless after all. It was my first experience with you but definitely not my last.
I hope to have the pleasure of doing business with you in the future... with a few necessary adjustments. On my side))
Best regards,
Pavel
Bangkok
Recently used the services of myGermany for parcel forwarding and was thoroughly impressed with their efficiency and customer service. Right from the outset, their team was incredibly responsive, particularly through WhatsApp, where they provided quick and helpful answers to all my queries. The entire process was seamless, from placing the order to the delivery of my package, which arrived in perfect condition and sooner than I expected. Their attention to detail and commitment to customer satisfaction really stood out. I highly recommend my Germany for anyone looking for reliable and speedy parcel forwarding services
Danke Sayedeh:-)
Mygermany has best online system for creating data entry about receiving and shipping. They have the best location to ship-out package that reduce time of delivery. The are very helpful with customer services. I have experience 4 german forwarding for 7 years each week; Mygermany is top of the line. Alan.
Thank you very much:-) With kind regards Eva
I have used their services several times now and I can say will continue to do so. They are very precise professional, fast responding and simply really good. I am happy to be their customer. Thank you for making my life easier.
Very helpful service staff who arranged all I needed for a large shipment from Germany to Singapore. Everything arrived very quickly once details were confirmed and all in order. Definitely reliable and will use them again when I need.
Thanks Chris, Eva and team from myGermany!
I have used your service 6 times so far, and every time I'm surprised how fast d delivery is! Excellent relationship with customers and even better price! This kind of excellence is rarely experienced with online delivery!
I recommend it to everyone!
This is the first time I have used this company to deliver a highly valuable parcel overseas to me. Everything went really smooth.Though the timing of the deliveries isn't always precise, but they they consistently ensured that every item arrives undamaged, which is the most crucial aspect of a dropshipping service for me. Thank you team mygermany.
Thanks Van. Looking forward to send more for you!
MyGermany is the best service of its kind! I have been using their services for years and they always notify me on time of receiving packages, carefully consolidate and pack at my request and promptly ship to me! The best!
We do our best, and are happy to support you with your consolidations!
Very satisfied with myGermany, can highly recommend them and would definitely use myGermany again. They arranged our shipment of some white goods from Germany to Singapore and all went very smoothly. Stuff is very professional, highly experience and super-responsive and helpful. Fantastic customer experience in times when many companies compromise service for profits...
I've been using their services for over 1 year and its an excellent freight-forwarding company, everything is done very quick and for reasonable price. Highly recommended. Special thanks to Eva and Johanna.
Using the service of MyGermany was easy to setup. I also appreciate their support when we experienced an issue with the delivery of our goods from Germany to Ireland. Dora from MyGermany stepped in and contacted the courier after I complained about a delay without any correct updates. Her call helped to get the delivery done. Thanks again.
I have had Mygermany consolidate and forward over 200 items for me over the past two years. The service has been outstanding. The very rare times that there have been issues with my orders, such as a merchant sending the wrong product to their warehouse, they have been extremely helpful in resolving the issue. I highly recommend them.
Its been third years i use they service, they have been handling hundreds of my little package from various places around germany for years. Like all, theres not always great service, sometimes it got miss communication and some problem, but they have solve this in good way (even sometimes need to send them 4-5 eMail), but they do solve the complaint perfectly.
Based on my experience they have been better a lot than first time i use they service, hope they read this keep up this good service in the future.
I have had nothing but good experiences with myGermany and I really appreciate the brand. I'd like to recognize a truly amazing driver on their staff. I am disabled and my medications are delivered via myGermany.
Overview
MyGermany has a rating of 4.1 stars from 247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyGermany most frequently mention customer service, perfect condition and several times. MyGermany ranks 7th among Mail Forwarding sites.
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- Weimar, TH, Germany
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We love working with your company and return the warm words - Thanks Alexey!