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MyBuilderReviews 493

2.4
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MyBuilder Reviews Summary

MyBuilder has a rating of 2.4 stars from 493 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyBuilder most frequently mention customer service, shortlist fee and fake jobs. MyBuilder ranks 5th among Contractors sites.

service
64
value
57
shipping
17
returns
20
quality
47
This company does not typically respond to reviews
GB
2 reviews
2 helpful votes
Follow Pagan T.
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I have only been using Mybuilder since March 2014, but in that time I have come across some great tradesmen. The website itself is easy to use and a lot of traders are registered there from electricians to builders, plumbers to decorators.
When you advertise a job you don't wait long before a tradesman contacts you.
My latest job was to have my switches and sockets changed and Phillip Dunn from PD Electrics sent two of his team over Brian and Dan and they were fitted in an hour.
Mybuilder was the website I chose and mybuilder has delivered on more than one occasion.
If you need any job doing no matter how small go directly to Mybuilder, do not pass go and get a first class job done!

Date of experience: February 23, 2015
GB
1 review
3 helpful votes
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The simple point is they do not vet their advertisers. The builder I engaged from this site had no Public Liability Insurance although on My Builder he was advertised as having it.
Secndly his address was false.
Thirdly Although advertised as a professional with a website after I engaged a private detective to track him down we discovered he was in fact a traveller living in a caravan.
Overview.
Anyone can set up a professional looking website and get themselves excellent online reviews, false or otherwise.
My. Builder were not at all interested. Why should they be. Their income is derived from their advertisers who wish to look good and will pay for it.
Whetheret or not they operate in the consumers interest is highly questionable. They certainly didn't in my case.
You cannot beat a word of mouth recommendation. My recommendation do not use sites such as My Builder. I never will again.

Date of experience: February 22, 2015
MyBuilder S. MyBuilder Rep
over a year old

Thanks very much for your feedback on the service and I'm sorry to hear of your experience.

While I appreciate you wanted to leave additional feedback, it is a difficult situation for us as you have already left your review. Allowing homeowners to edit their feedback could possibly lead to blackmail, which would be unfair on the tradesmen. I'm sure you appreciate it is a very delicate balance and we

In the spirit of fairness to both parties we allow feedback to be left just once, but would strongly encourage all homeowners to wait until they are completely satisfied before leaving their comments.

I'm sorry again for your experience and that you weren't one of the thousands of homeowners who have brilliant experiences with us each week. I wish you luck for future home improvements.

Kind regards,

Ben@ MyBuilder

Maine
1 review
0 helpful votes
Follow Malini M.
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We have used MyBuilder for three jobs since November 2014 for flooring, plumbing and carpentery. So far the jobs have been successfully executed and the tradesmen we used left the place neat and tidy. I have tried a couple of other sites before and I find MyBuilder is far better than them and their website is well designed and user friendly. I shall definitely continue to use MyBuilder for our future needs.

Date of experience: January 28, 2015
GB
1 review
0 helpful votes
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I have used Mybuilder members for jobs both inside and outside of the house. I can say without hesitation the response to my requests has been amazing. Each trade provided an accurate assessment of requirements and completed the jobs in good time, good order and with the utmost professionalism. Prices given are fair and reasonable. The organisation can be recommended to all walks of life. I will always use in future

Date of experience: January 20, 2015
GB
1 review
0 helpful votes
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I've used MyBuilder fo 4 different jobs recently. Plastering, wooden flooring, cabin building and to provide an electricity supply to the cabin. I received several quotes for each job and then selected the tradesman for each task. Each one performed an excellent job. All were punctual, hardworking and the finished tasks were done to a professional standard. I would definitely recommend MyBuilder and use them again.

Date of experience: January 5, 2015
GB
1 review
0 helpful votes
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MyBuilder helped me find three excellent tradespeople for paving, driveway and wooden flooring. Three projects that were very very reasonably priced but with a first class finish. Definitely restored my faith. It was very easy to post the project I needed and I received responses very quickly.

Date of experience: December 22, 2014
GB
3 reviews
0 helpful votes
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I have used the site multiple times for jobs around the home (and outside) that I couldn't do or fix myself. Each time I've posted a job, the trades have come to me rather than me doing all of the hard work and chasing. Everyone is vetted on the site and every time I've had someone come out (today being the latest for an external paint job), the work has been top notch and great value. I highly recommend this site.

Date of experience: December 9, 2014
Mike P.
GB
1 review
1 helpful vote
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I have used MyBuilder three times for different trades, carpentry, electrical and fitting flooring. Each time the website has helped in planning the work to be undertaken, getting the wording right to help tradespeople decide whether to quote, being able to see profiles of local tradespeople and their feedback before inviting them to quote.

I have felt in charge of the process throughout. My details, apart from postcode, are not shared with the tradespeople until I want them to quote.

Tradespeople on My Builder are also keen to keep their reputation for repeat work and good feedback is therefore important.

Date of experience: December 1, 2014
GB
1 review
0 helpful votes
Follow June Y.
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Excellent site
November 18, 2014

Excellent site. As landlords we often need assistance very quickly, MyBuilder has been wonderful at getting a response from builders to jobs without the time consuming effort of looking through pages and pages of tradesmen, not knowing what they are like. The feedback reviews are priceless.

Date of experience: November 18, 2014
GB
1 review
1 helpful vote
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We've used MyBuilder consistently since 2010, and have always found good, reliable tradesman at a fair price. Tradesman are very conscious of the fact that a bad review could adversely effect their rating and as a consequence their work.

Highly recommended.

Date of experience: November 12, 2014
GB
1 review
0 helpful votes
Follow Amanprit J.
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Makes life so much easier having tradesmen coming to you. Reviews and photos of the work really help.

Date of experience: November 7, 2014
GB
1 review
1 helpful vote
Follow Alan G.
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I've used my builder.com three times now and see no reason OT to use them in the future. In each case I've received a variety of quotes so its wise to obtain and / or invite at least 3 firms to quote. One job had a quote of twice the the price of the firm we used.
We have found all the companies to be reliable, clean, courteous and professional.
It's a good system.

Date of experience: November 5, 2014
GB
1 review
0 helpful votes
Follow Andrea S.
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I have found my builder.com very helpful. I can see what other customers have thought about the work done for them before making a decision for myself. I will certainly use this as a way of finding tradespeople in the future.

Date of experience: November 4, 2014
GB
1 review
2 helpful votes
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I found mybuilder a good way of getting tradesman in for work. I like how you can post the job and get people who know that they can fix it replying. You can view their feedback and pictures before agreeing to get the work done so it's safer than picking someone at random.

Date of experience: October 21, 2014
GB
1 review
1 helpful vote
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I have found MyBuilder excellent for finding local tradesmen, especially when you need someone at short notice and for relatively small jibs.

Date of experience: September 29, 2014
GB
1 review
1 helpful vote
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My builder has made moving home a lot easier as the flat needed a bit of work, carpet and the like. You always get a really quick response and I've not once had a bad experience so I use the site whenever I need anything doing and the tradesman always do a fab job, in fact I would ask them back to do further improvements to the flat. Now I never have to look in the paper. Write your review to help others learn about this online business

Date of experience: September 22, 2014
GB
1 review
1 helpful vote
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I have found My Builder to be a terrific site, when searching for a specific trades person it is easy to use and any interested people are quick to respond. I have hired 3 different tradesmen and after researching their profiles and reviews I have been very pleased with both the quality of their work and their reliability which is very important to me.
So I have no hesitation in highly recommending the site

Date of experience: September 22, 2014
GB
1 review
1 helpful vote
Follow Pam H.
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The My Builder site is easy to use and responses from interested tradesmen are easy to contact. With the reviews that have been left for the tradesmen who are interested in your job you can select the tradesman you wish to complete your job. I have used My Builder on three occasions and each time the jobs have been completed to a high standard. I wouldn't search anywhere else when I need work done that requires an expert.

Date of experience: September 15, 2014
Finland
1 review
1 helpful vote
Follow Christine H.
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My Builder.com is a fantastic tool when it comes to searching for a trades person. I always read the trade persons profile along with their customer feed back. As of yet I have not been disappointed as I have successfully hired a builder, a plasterer plus a joiner.
I highly recommend My Buider.com

Date of experience: August 26, 2014
Ireland
1 review
0 helpful votes
Follow PAULINE G.
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My Builder has been a godsend for us! We were having huge amounts of hassle even to get workmen round to quote for jobs and then we discovered the site. Problem solved! I have now posted 3 jobs and the tradesmen I selected have all been local, professional, reliable and good at what they do. We will be using them again but will also continue with My Builder for any new types of work as the reviews give you the reassurance that you are selecting trustworthy companies. I HIGHLY RECOMMEND THIS SITE! Well done and thank you.

Date of experience: August 8, 2014

From the business

Official site - MyBuilder helps you find great builders and tradespeople and review feedback for work they've done. 98% of jobs get matched to skilled tradesmen.


mybuilder.com
Founded in 2004
London