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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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Spain
1 review
0 helpful votes
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Wrong crowd warning
April 27, 2025

I was shocked when I found out my son was hanging out with the wrong crowd. His behavior had changed, and with mSpy, I saw the conversations that confirmed my concerns. That knowledge helped us redirect him before things got worse.

Date of experience: April 11, 2025
Canada
1 review
0 helpful votes
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Boyfriend pressure
May 5, 2025

When my 14-year-old daughter got a boyfriend, she changed. She stopped being as open with us, and something felt off. Using mSpy, we saw that he was pressuring her in ways she wasn't comfortable with. We had a heartfelt talk, and she finally shared how she felt. I'm so thankful we caught it early.

Date of experience: April 14, 2025
Portugal
1 review
0 helpful votes
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All-in-one monitoring
April 24, 2025

MSpy makes it easy to stay informed about my child's activity. Instead of juggling multiple apps, I can check messages, location, and browsing history all in one place.

Date of experience: April 9, 2025
Massachusetts
1 review
0 helpful votes
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Satisfied Customer
April 20, 2025

There was a few bumps in the road in the beginning, as the days wen on, I became very satisfied with the service. I will highly recommend Mspy, it has helped me alot.

Date of experience: April 10, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Debra,
Thank you for the 5-star rating and your feedback! We’re glad to hear that mSpy has been helpful and that you’re satisfied with the service. We appreciate your recommendation!
If you need any assistance, we’re always here to help!
MSpy support

Maryland
1 review
0 helpful votes
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Great job for everything
April 25, 2025

Great job for everything. I appreciate the timely service and support. You guys are truly the best i have ever experienced. I will definetly recommend you all

Date of experience: April 15, 2025
Brazil
1 review
1 helpful vote
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False advertising
April 10, 2025

The company makes false advertising, offers a service that does not exist after purchasing the plan they demand that we purchase a larger plan that is not listed on the website to have more benefits. I do not recommend it to anyone.

Date of experience: March 26, 2025
Sergey V. mSpy Rep
4 weeks ago

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy. Com where we can assist you in real-time.

You can enter the Live Chat from mspy. Com website or click Chat in your profile from the menu.

Brazil
1 review
0 helpful votes
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The app on the extreme plan provides everything I needed and the quality is great. I can now be at peace and know everything that is going on. I received very efficient and objective support from Christian Hill in regards to some doubts and usage and I'm very satisfied.

Date of experience: April 2, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Customer,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that the Extreme plan provided everything you needed and that our support team was able to assist you efficiently. Your peace of mind is important to us!
If you need any assistance, we’re always here to help!
MSPY support

France
1 review
0 helpful votes
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Blocking unsafe sites
May 2, 2025

The internet can be a dangerous place, so I use mSpy to monitor my child's online activity. I've been able to block risky websites before she could access them, keeping her internet experience safe.

Date of experience: April 18, 2025
Italy
1 review
0 helpful votes
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Live screen streaming
May 5, 2025

I was amazed by the live screen streaming feature on mSpy. Seeing exactly what's happening on my child's phone in real time is an invaluable tool for keeping them safe.

Date of experience: April 14, 2025
Spain
1 review
0 helpful votes
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Preventing online dangers
May 3, 2025

Online strangers can be a serious risk, and I found out my child was talking to people I didn't recognize. Thankfully, mSpy let me intervene before anything dangerous happened.

Date of experience: April 14, 2025
Australia
1 review
0 helpful votes
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Less parenting anxiety
April 26, 2025

This app has been one of my best parenting decisions. It takes away so much anxiety when my child is out late.

Date of experience: April 10, 2025
France
1 review
0 helpful votes
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Exclusion from group chats
May 2, 2025

MSpy helped me realize my daughter was being excluded from a group chat, which was affecting her self-esteem. We were able to talk and help her through it.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Public transport tracking
May 4, 2025

When my son started high school and began taking public transport alone, I installed mSpy to track his location. It's been a huge relief, especially when he forgets to text.

Date of experience: April 9, 2025
Italy
1 review
0 helpful votes
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Simple setup
April 24, 2025

Setting up mSpy was way easier than I expected. The instructions were clear, and everything was running in minutes.

Date of experience: April 11, 2025
India
1 review
0 helpful votes
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Mr. David Cooper was kind and gave a proper guidance for the service update issue. Let me try the solution provided by him

Date of experience: April 7, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Pramod,
Thank you for the 5-star rating and your feedback! We’re glad to hear that our support team was able to assist you with the service update issue and provide clear guidance. We hope the solution works well for you.
If you need any assistance, we’re always here to help!
MSPY support

Spain
1 review
0 helpful votes
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Party safety
April 23, 2025

My daughter has started going to parties, and while I trust her, I still worry. MSpy lets me track her location so that if something ever goes wrong, I can step in immediately.

Date of experience: April 7, 2025
Malaysia
1 review
0 helpful votes
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Page Lank helpful staff
April 24, 2025
Updated review

Page Lank is helpful. Patient to help me reinstall. Nice and kind. Make me no worry waiting him settle my target device

Date of experience: April 11, 2025

Helpful application
December 30, 2024
Previous review

Is help me know what is around me, make me feel secure. And the staff david cooper is very helpful as well.
Patient explain to me what is the problem

Date of experience: December 29, 2024

Patient services
November 10, 2024
Previous review

David Cooper is very helpful and patient listen to my concerns, help me solve all my problems.
I always happen no reason uninstall the app in my monitor phone. They always help me on this

Date of experience: November 10, 2024
Illinois
1 review
1 helpful vote
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This company literally took my money without using the product. After I accepted the service with a discounted price of 34$ I realized quickly it would not work with the devices I needed. I needed to monitor my child's IOS from my android. I was then charged 75$ instead and immediately notified customer service of my error and that I had NOT even downloaded the software let alone utilized any part of the service. I didn't even complete my information for the subscription. I have been emailing them for 2 weeks regarding a refund with NOTHING but refusal! HORRIBLE SERVICE!

Date of experience: March 30, 2025
Sergey V. mSpy Rep
2 weeks ago

Hi,

Thank you for sharing your feedback, and we're truly sorry for the frustration you've experienced.

Please know that our Billing Department has already reviewed your case and provided you with all available alternatives via email. According to our records, the charges reflect the selections made during the checkout process, including any additional services that were accepted at that time.

Spain
1 review
0 helpful votes
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Trust vs. safety
April 25, 2025

Trust is important in parenting, but so is safety. My daughter told me she was at a friend's house, but mSpy showed she was somewhere else. After that, we had a real conversation about honesty.

Date of experience: April 7, 2025
Washington
1 review
0 helpful votes
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Very Helpful
April 13, 2025

Christian was extremely helpful and answered all my questions directly with straight forward he made me very comfortable with resolving my problem myself

Date of experience: April 2, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Jason,
Thank you for the 5-star rating and your feedback! We’re so glad to hear that our team was able to assist you effectively and help you feel comfortable resolving your issue. Your satisfaction means a lot to us!
If you need any assistance, we’re always here to help!
MSPY support