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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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Canada
1 review
0 helpful votes
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Monitoring made easy
March 21, 2025

Knowing who my child interacts with is important to me, and mSpy provides that insight. I started with a one-month subscription six months ago and have kept using it since—it works great!

Date of experience: March 3, 2025
Spain
1 review
0 helpful votes
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Stopped a dangerous situation
March 20, 2025

It proved invaluable when my son told me he was at a friend's house, but his location showed otherwise. A conversation revealed he had been pressured to lie.

Date of experience: March 3, 2025
GB
1 review
0 helpful votes
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Very good app for spy
April 15, 2025

Christian hill was very helpfull agent, i am very satisfied with the app really great tool to check your kids activities

Date of experience: April 5, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Buff,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that the app has been helpful in keeping track of your kids’ activities. We truly appreciate your kind words about our support team, and we’re happy to know you’re satisfied with the service.
If you need any assistance, we’re always here to help!
MSPY support

Portugal
1 review
0 helpful votes
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Avoiding online threats
April 21, 2025

My daughter was talking to someone suspicious online. Thanks to mSpy, I intervened before anything serious happened.

Date of experience: April 3, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Caio,
Thank you for the 5-star rating and for sharing your experience! We’re so glad to hear that mSpy helped you intervene in time and protect your daughter from a potentially dangerous situation.

If you need any assistance, we’re always here to help!
MSpy support

SX
1 review
2 helpful votes
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Scammers and thieves
February 24, 2025

I have been double charged and they refuse to provide me a refund. They give excuses, provide offers, but a simple refund is too much to asked. Do not buy this from this company. They have shown me how unreliable they are. They are Chinese, it is prudent that they use your data for other purposes in the near future. Scammers and thieves, no other words for this company.

Date of experience: February 14, 2025
GB
1 review
0 helpful votes
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Managing screen time
May 5, 2025

My child was spending too much time on social media. MSpy helped me set boundaries and ensure a healthier balance.

Date of experience: April 21, 2025
GB
1 review
0 helpful votes
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Avoiding bad influences
April 26, 2025

One of my daughter's 'friends' was encouraging risky behavior. MSpy allowed me to see it early and guide her away from that situation.

Date of experience: April 12, 2025
Italy
1 review
0 helpful votes
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Co-parenting made easier
May 1, 2025

MSpy made co-parenting easier by letting both parents see our son's activity. It has helped us set consistent rules and boundaries.

Date of experience: April 12, 2025
Sergey V. mSpy Rep
5 days ago

Dear Riccardo,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy has helped make co-parenting easier and has allowed both parents to stay informed and set consistent rules and boundaries for your son.
If you ever need further support, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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Most reliable choice
March 12, 2025

I never thought I'd need a tool like this, but after facing a difficult situation, I decided to try it. I compared different options and found mSpy to be the most reliable.

Date of experience: February 25, 2025
Australia
1 review
0 helpful votes
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Independent but safe
April 26, 2025

My 15-year-old daughter is independent, but I still need to ensure her safety. MSpy lets me do that without being overbearing.

Date of experience: April 9, 2025
GB
1 review
0 helpful votes
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Great customer support
April 27, 2025

The customer service for mSpy is outstanding. They respond quickly and even offer phone support to walk you through any issues.

Date of experience: April 9, 2025
GB
1 review
0 helpful votes
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A must-have for parents
May 2, 2025

If you're a parent, mSpy is one of the best tools for keeping your child safe in today's digital world.

Date of experience: April 14, 2025
Spain
1 review
0 helpful votes
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Understanding my child better
May 4, 2025

MSpy's screen recording feature helped me understand my child's struggles better and offer the support they needed.

Date of experience: April 7, 2025
Portugal
1 review
0 helpful votes
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No more panic
May 3, 2025

I don't panic anymore when my child is late. MSpy reassures me, though I'd love more customization options for alerts.

Date of experience: April 13, 2025
GB
1 review
0 helpful votes
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Highly recommend it
March 20, 2025

I wasn't convinced I needed this, but after learning that several of my friends use mSpy, I decided to try it. It's been four months now, and I highly recommend it!

Date of experience: March 2, 2025
Spain
1 review
0 helpful votes
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Discreet child monitoring
March 6, 2025

I appreciate being able to monitor my children's activities discreetly. It gives me a clear view of their habits and helps me address concerns before they become serious.

Date of experience: February 23, 2025
GB
1 review
0 helpful votes
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Peace of mind
March 8, 2025

Without this service, I would constantly worry. Now, I have full control over my child's online safety and can confidently support their digital journey.

Date of experience: February 14, 2025
California
1 review
2 helpful votes
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DO NOT BUY MSPY
February 15, 2025

I had it for a few days and it is not fully functional and overpriced. The company refuses to provide a refund.

*The system never requested a passkey when changing passwords. It encrypts the info and it becomes unreadable.

*Also, the system still says that I didn't grant full permission
I dialed ******* and it showed all permissions were granted.

*I didn't see all my text messages and calls, even before the password change.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
Sergey V. mSpy Rep
2 months ago

Dear Customer,

We understand your frustration and appreciate you taking the time to share your experience. To clarify, mSpy uses encryption to protect your data, which is why old logs may appear encrypted if the password is changed without the original key file. This security feature ensures that your private data remains inaccessible to anyone else.

Additionally, some system factors, such as software updates, antivirus settings, or battery optimization, may disable certain permissions automatically. Even if you initially granted full access, these factors can interfere with the app’s functionality. We recommend double-checking the permission settings on the target device to restore full monitoring capabilities.

That being said, we’d like to assure you that your purchase has already been fully refunded. If you need further assistance, feel free to reach out—we are always happy to help.

DO
1 review
0 helpful votes
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Great customer service
April 27, 2025

Great customer service especially Christian Hill, he is an excellent agent, Im pleased overall with the app.

Date of experience: April 17, 2025
GB
1 review
1 helpful vote
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Constant connectivity
February 23, 2025

Being able to track my children's real-time locations adds an extra layer of safety, ensuring I feel connected to them even when they're out with friends.

Date of experience: February 13, 2025