website thubmnail of mSpy

mSpy

Overview

mSpy has a rating of 4.2 stars from 2,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
grey star
grey star
grey star
grey star
grey star
Spain
1 review
0 helpful votes
Follow Emma P.
Unfollow Emma P.
Send Message
Share Review
Report Review

Great Service
April 18, 2025

David Cooper answered all my questions and gave me great assistance with the trouble I was having. He explained everything really clearly and tried to help with everything I asked.

Date of experience: April 7, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Emma,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that our support team was able to assist you and provide clear, helpful explanations. Your satisfaction is important to us!
If you need any assistance, we’re always here to help!
MSPY support

Turkey
1 review
0 helpful votes
Follow Ahmet S.
Unfollow Ahmet S.
Send Message
Share Review
Report Review

Call monitoring feature
May 1, 2025

The call monitoring feature helps me see who my child is talking to and for how long. It's been useful in spotting potential issues.

Date of experience: April 14, 2025
Poland
1 review
0 helpful votes
Follow M F.
Unfollow M F.
Send Message
Share Review
Report Review

Great application
April 18, 2025

The application does its job. The application is very intuitive and easy to use.
David Cooper from support is very helpful.

Date of experience: April 8, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Customer,
Thank you for the 5-star rating and your feedback! We’re glad to hear that the application is intuitive and easy to use. We also appreciate your kind words about our support team – we're always here to help!
MSPY support

Canada
1 review
1 helpful vote
Follow Andrew F.
Unfollow Andrew F.
Send Message
Share Review
Report Review

Transformative online safety
March 2, 2025

After using this service for several months, my approach to online safety has improved significantly. I now have a clearer picture of my children's online presence and the tools needed to protect them from risks.

Date of experience: February 20, 2025
Sergey V. mSpy Rep
2 months ago

Dear Andrew,
It’s great to hear that the service is helping you feel more confident in keeping your kids safe online. We're always here to support you in this journey!

Turkey
1 review
0 helpful votes
Follow Kemal B.
Unfollow Kemal B.
Send Message
Share Review
Report Review

Smart alert system
March 26, 2025

The convenience is incredible! I mainly use message monitoring and set up alerts for restricted areas. If my child enters one, I get notified immediately.

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Send Message
Share Review
Report Review

My verdict: mSpy is a must-have
July 29, 2024

Overall, mSpy has been an invaluable tool for our family. It's given us peace of mind, helped us set boundaries, and even caught some unexpected things. If you're looking for a way to monitor your child's phone activity, I highly recommend mSpy.

Date of experience: July 19, 2024
GB
1 review
0 helpful votes
Follow Patrick S.
Unfollow Patrick S.
Send Message
Share Review
Report Review

Kids can't disable mSpy
August 1, 2024

We tried Family Link and then Qustodio, but our kids managed to disable them every time. Gave mSpy a shot, and have to say, I'm impressed. The app is totally hidden on their devices, and they can't figure out how to disable it. Even when they use VPNs, I see everything on the mSpy dashboard.

Date of experience: July 22, 2024
Australia
1 review
0 helpful votes
Follow Waiting C.
Unfollow Waiting C.
Send Message
Share Review
Report Review

Initial payment
July 21, 2024

I have so far found the signing up process very misleading. Mspy doesn't give you access to their services until funds have cleared in their account. I spoke to customer service, they were unfriendly and unhelpful. I've been told to wait 24 hours until the merchant accepts payment.
Hoping the app is as good as it sounds and I can update my review tomorrow.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 10, 2024
Saudi Arabia
1 review
2 helpful votes
Follow maya z.
Unfollow maya z.
Send Message
Share Review
Report Review

Location service was ok, then it has turned into terrible! Almost no updates for a few weeks, and i have access to the phone always! Its not about internet service,,, internet service is very good most of the time.
Seriously mspy has become awful,,, i don't know what happened to them?! (also changed target phone from android to iphone,, but still same problem!)

Date of experience: December 27, 2014
Sergey V. mSpy Rep
over a year old

Dear Customer,

We're terribly sorry for any inconveniences caused from our side.
Our main goal is to make the all mSpy products and services correspond to the highest quality standards.
We kindly ask you to check the GPS settings on the iPhone (Location Services). Check the Location Update interval - it should be 5-10 minutes. Changing the media features (Photos and Videos) from "All connections" to "Wi Fi only" will also speed the process.
At the same time, please contact me directly at margaret@mspy.com for more efficient help. We’ll need to look into your account first.

Looking forward to hearing from you soon.

Best regards,
Margaret

Florida
1 review
0 helpful votes
Follow Janet P.
Unfollow Janet P.
Send Message
Share Review
Report Review

I am so happy that there are still real and reliable hackers out there. Please if you in need of a good hacker to see if your spouse is cheating don't waste any more time, contact (iamcyberwizard101 at fastservice dot com) they are the best hacking team. Let him know from Janet, he will reply you.

Date of experience: May 2, 2020
Illinois
1 review
1 helpful vote
Follow Alyssa S.
Unfollow Alyssa S.
Send Message
Share Review
Report Review

This company literally took my money without using the product. After I accepted the service with a discounted price of 34$ I realized quickly it would not work with the devices I needed. I needed to monitor my child's IOS from my android. I was then charged 75$ instead and immediately notified customer service of my error and that I had NOT even downloaded the software let alone utilized any part of the service. I didn't even complete my information for the subscription. I have been emailing them for 2 weeks regarding a refund with NOTHING but refusal! HORRIBLE SERVICE!

Date of experience: March 30, 2025
Sergey V. mSpy Rep
2 weeks ago

Hi,

Thank you for sharing your feedback, and we're truly sorry for the frustration you've experienced.

Please know that our Billing Department has already reviewed your case and provided you with all available alternatives via email. According to our records, the charges reflect the selections made during the checkout process, including any additional services that were accepted at that time.

Spain
1 review
0 helpful votes
Follow Engracia C.
Unfollow Engracia C.
Send Message
Share Review
Report Review

Avoiding unnecessary worry
March 24, 2025

This has saved me from unnecessary anxiety multiple times. If my daughter doesn't pick up her phone, I can quickly check her location instead of worrying.

Date of experience: March 8, 2025
Australia
1 review
0 helpful votes
Follow Flynn A.
Unfollow Flynn A.
Send Message
Share Review
Report Review

Essential for parents
March 23, 2025

Honestly, I think every parent should consider using software like this, especially as kids gain more independence. We use mSpy when I can't reach my daughter by phone.

Date of experience: March 8, 2025
Spain
1 review
0 helpful votes
Follow Isolina H.
Unfollow Isolina H.
Send Message
Share Review
Report Review

Simple
March 28, 2025

Fantastic app! I was concerned that installation would be tricky, but the step-by-step guide made it incredibly simple. Now, I always know where my daughter is and that she's safe.

Date of experience: March 7, 2025
Portugal
1 review
0 helpful votes
Follow Caua R.
Unfollow Caua R.
Send Message
Share Review
Report Review

Location verification
May 4, 2025

Teenagers aren't always truthful about where they are. With mSpy, I can verify my son's location, which helps me feel more secure about his safety.

Date of experience: April 20, 2025
Italy
1 review
0 helpful votes
Follow Maddalena M.
Unfollow Maddalena M.
Send Message
Share Review
Report Review

Supporting friendships
April 25, 2025

My daughter and I have a strong relationship, but mSpy helped me realize she was struggling with friendships. It gave me a way to support her better.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
Follow James B R.
Unfollow James B R.
Send Message
Share Review
Report Review

College check-ins
April 25, 2025

When our son went away to college, we started using mSpy to check in without constantly calling. It's been a great tool for peace of mind.

Date of experience: April 4, 2025
GB
1 review
0 helpful votes
Follow Mandel T.
Unfollow Mandel T.
Send Message
Share Review
Report Review

Safety, not spying
May 3, 2025

I don't use mSpy to spy—I use it to protect my child. The app has been invaluable for our family's peace of mind.

Date of experience: April 20, 2025
GB
1 review
0 helpful votes
Follow Tilly A.
Unfollow Tilly A.
Send Message
Share Review
Report Review

Truth about whereabouts
April 21, 2025

My son lied about his whereabouts, but mSpy showed the truth. It helped us have an open discussion about trust and responsibility.

Date of experience: April 3, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Tilly,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy helped you uncover the truth and facilitated an open discussion about trust and responsibility with your son.
If you need any support, we’re always here to help!
MSpy support

Australia
1 review
0 helpful votes
Follow Isla P.
Unfollow Isla P.
Send Message
Share Review
Report Review

Reliable in emergencies
March 24, 2025

I decided to try mSpy after a stressful experience where I couldn't reach my son for two hours. Now, I use it occasionally, and it always provides accurate updates.

Date of experience: March 14, 2025