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mSpyReviews 2,269

4.4

From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1795
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mSpy Reviews Summary

mSpy has a rating of 4.4 stars from 2,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 8 days
GB
1 review
0 helpful votes
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IOS functionality needs improvement
January 1, 2024

As of today's date, January 1,2024, I would like to add that mSpy's performance on Android devices is commendable. The app runs smoothly and provides comprehensive monitoring capabilities, making it a highly recommended tool for parents who wish to keep tabs on their children's Android device usage. However, its iOS functionality needs improvement.

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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Utilizing mSpy has aided in uncovering issues within my relationship. After reviewing certain undisclosed information on his phone, I've come to the conclusion that we may no longer be compatible. I find myself wishing that I had taken action sooner. My gratitude for this realization goes to mSpy. Thanks a lot!

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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Solid app
January 1, 2024

I've put mSpy to the test on Android devices and can confidently vouch for its reliability as a mobile phone tracker. It executes its function exceptionally well, making it a product I'd recommend to anyone seeking to oversee their child's phone usage. Furthermore, from my experience, mSpy performs even more impressively on Android platforms.

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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The internet is a vast and often intimidating space, where young children can inadvertently encounter unsuitable content. It's alarming how simple it is for them to stumble upon such material. As we continue to navigate this digital age, the need for protective measures increases. I strongly recommend that every parent consider utilizing parental control apps. These tools, like mspy, among others, offer a robust line of defense and peace of mind for parents concerned about their child's online safety

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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Support
January 1, 2024

While I generally have a positive opinion about the app, I recently faced a problem with an iOS device that left me unable to proceed. Fortunately, the support team was there to help. They provided me with a solution that resolved my issue, and for that, I'm happy and incredibly thankful.

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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I generally appreciate the app
January 1, 2024

While I generally appreciate the app, I've encountered an issue with the screen recording function—it doesn't seem to work for me. I would urge the developers to address this concern as it hampers the overall user experience. Also other thing I would like to improve is installation process. It was not so easy for me in the beginning.

Date of experience: January 1, 2024
GB
1 review
1 helpful vote
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Using it for six months
January 1, 2024

I've been utilizing mSpy for six months now, and recently renewed my subscription for another year. I'm grateful to their support team for the generous discount they provided. The strengths of this app lie in its robust features. I've explored all that it has to offer, from keyword blocking to screen recording capabilities.
On the downside, to fully utilize the range of features that mSpy offers, you need to root your phone. This may not be an easy task to perform on your own. Another significant drawback is the app's compatibility with iOS devices. I attempted to monitor my son's device and the performance was far from satisfactory. Therefore, I would highly recommend mSpy for monitoring Android devices, rather than iOS.

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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The Best Spy App Available Today
January 1, 2024

It functions effectively even without rooting the challenging target phone, which I haven't bothered to do. I receive all outgoing keylogs, photos, videos, and phone numbers – that's more than sufficient for my needs.

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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Highly recommend it
January 1, 2024

An excellent app – I highly recommend it to anyone who wants to monitor their child's activities!

Date of experience: January 1, 2024
GB
1 review
1 helpful vote
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Poor service
January 28, 2024

They installed app wrong over Remote installation and refused to correctly install it. Very poor customer service

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 29, 2023
Sergey V. mSpy Rep
over a year old

Dear Kate,
We apologize for the inconvenience you experienced with our remote installation service. Please be assured that this does not meet our usual standards of customer service, and we take your feedback seriously. We would like to investigate this matter further to ensure it doesn't happen again in the future. Please reach out to our support team with more details about your experience so we can address this issue promptly. Thank you for bringing this to our attention.

GB
1 review
0 helpful votes
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It's been working really well
December 28, 2023

I bought this recently, and I have to admit, it's been functioning quite effectively.

Date of experience: December 28, 2023
GB
1 review
0 helpful votes
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Good support
December 28, 2023

I had a pleasant and informative conversation with the support team. In my situation, a few features didn't work as expected, but the support team assured me that they would work on fixing them. The installation process was straightforward.

Date of experience: December 28, 2023
GB
1 review
0 helpful votes
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An excellent monitoring software
December 28, 2023

Undoubtedly, mSpy stands out as an excellent monitoring software. It offers parents a valuable tool to keep an eye on their children's activities and whereabouts. Personally, what I find most appealing about this program is its ability to monitor calls, emails, and instant messaging app usage.

Date of experience: December 28, 2023
Kansas
1 review
2 helpful votes
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This has to be the worst thing I have ever spent money on. Before purchasing I was told by multiple agents on their chat that you can set up an iPhone to be monitored by only a phone number. They kept assuring me that everything could be seen with only having the phone number adn that I would not need to have physical access to the phone. As soon as I signed up they changed their tune and said that I could locate the phone thru another app called Scanneroo with just the phone number but nothing else would be seen. Then when I set up a phone using the iCloud credentials I could only see a list of contacts, calendar, notes, and reminders. No text messages or social media apps. I went on to chat with an agent and acted like I was interested in buying it and once again was told all the same lies. When I told them I had already bought it and none of that worked, I was suddenly told I would need to use another app that I would have to install on the target phone and I would only be able to get the info from the phone if I hooked the phone up using a USB. So you have to actually have physical access to the phone EVERY TIME you want to see the information you are looking for. If I have the ability to do that why would I even pay a bunch of money to do what I could do for free. I have asked for a refund and I am currently waiting to hear back.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

Michigan
1 review
0 helpful votes
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THIS IS A SCAM
January 4, 2024

I ask for help many times, I proof them that I was a member, they ignored me. They answer me with the same answer, I emailed them the emailed me back with the same answer the same customer care representative me answer me the seven times that I reach out to them so this is a scam. Do not waste your money. Mspy.com. Scam! I tried to have my money back and they say someone will contact you from today and several days. This is unbelievable.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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Great discount from support
December 27, 2023

This app is incredibly effective for monitoring a child's phone, especially on a rooted Android device. The chat support on the website has been beneficial. I've been using the app for a year now, and I'd like to express my gratitude to the support team for the generous discount offered for the upcoming year.

Date of experience: December 27, 2023
GB
1 review
0 helpful votes
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Quick help with installation
December 27, 2023

I was facing difficulties in installing the app, but what pleasantly surprised me was the prompt response from the support team.

Date of experience: December 27, 2023
GB
1 review
0 helpful votes
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Impressive range of features
December 27, 2023

I've been using the mSpy app for two years, and it consistently tracks all messages, including those from social media and calls. The screenshot recording feature is imposing. Thanks, mSpy.

Date of experience: December 27, 2023
Poland
1 review
0 helpful votes
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Resolving billing issues
December 27, 2023

I've had some billing inquiries, and I received exceptional assistance from mSpy. Their support was truly outstanding.

Date of experience: December 27, 2023
GB
1 review
0 helpful votes
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Prompt responses and exceptionally helpful support.

Date of experience: December 27, 2023