MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
I ordered a couple of black solar lanterns last week and when they arrived one had a crack in the top. I reached out to the company with a photo and they gave me a full refund. I wasn't even asked to return the items. Will buy again with this kind of customer service!
I received a product called mirror cam and set it up in my car. The thing worked for 15 minutes and then stopped working so I tried to reach tech support because MorningSave has no telephone number to call. They texted back 3 times they would call me about it but never did. They only give you a 21 day window to return the items. If this is how they do business I will never buy another thing from them. So far it's been 3 weeks and no one's called me or texted me back. I guess I'm stuck with a defective mirror cam.
Good assortment of goods. This is the second time I've ordered. They assemble the parcel quickly and send it quickly.
Hi Joseph - thank you so much for your kind words! I'm so happy we've been able to provide a good shopping and shipping experience. Have a great week!
We purchased a Nurxiovo Stand mixer, two months later started to have issues with not reaching bottom of bowl and not start up. Morning Save refused to help at all even enough to provide company contacts, which are not available on Internet.
Placed an order May 14th received in May 23rd and it was damaged. Tried to contact morningsave by phone to no avail, tried to contact them by email and I got morningsave currently cannot handle the request or when I tried to get a rma number the site just goes to a page that states page isnt working right now. This is a complete joke and it is purposely done to the customer so they do not have to deal with damaged product. They are surely quick to take your money! Never again
4-Pack: Paradise Low Voltage Outdoor Integrated LED Landscape Floodlights
QUANTITY: 2
ORDER tiny-masterful-colleague
DATE May 14th 2022 5:06pm ET
STATUS
Placed
Processing
Shipped
Delivered
TRACKING **************259
AMERICAN EXPRESS 1
SUBTOTAL $58
SHIPPING $8.99
TAX $4.44
TOTAL $71.43
*******@verizon.net
I had accidentally clicked on a wrong button when ordering and had a billing issue that I needed resolved. I send a request into customer service and the next day received an email in response to my request. Kevin, helped resolve my issue and went above and beyond. He always responded to my emails quickly and was kind and professional. This company has A+ Customer Service, something that is rare in the world today. I will continue shopping with Morning Save and enjoying their incredible deals and their incredible customer service. Thank You Kevin and Morning Save!
Thank you for the great review, Rose! We appreciate you.
I only started using these products a week ago and they're working already! Got an extra jar too!
Thanks for the review, Melissa!
Belle and Howell it is such a piece of junk it doesn't work the pen is dry it is a lot of little stupid pieces that do nothing you can actually probably try to bend it with your hand the whistle doesn't work it is garbage! On top of that they know it so there are no returns
In the store you can buy goods for all occasions. I bought different things, but the product did not always correspond to the image of the product and the expected characteristics. But I am sure that in the future there will be a desire to visit this store and buy the product that will be available, which you will not find in other stores.
Purchased a west bend stir crazy. Delivery was great but when opened up the package, the non-stick coating had a tiny scratch--this was from the factory. I contacted Morningsave and they responded same day, within hours. Sent them some pics and Morninsave will be sending out replacement. That was quick after sales service. Thank you Caitlin for the service
Thank you so much for the review, Ross!
Ordered sheets 12 days ago and just received email that they are cancelling my order. Why does it take 12 days to know that and possibly another 10 days to get a refund credited to my charge card.
No customer service number available to talk with someone. Will not give RMAs to return deceiving merchandise.
I would never recommend buying from this co. I ordered a tennis bracelet that is junk! Trying to return is like pulling teeth. Ive inquired many times for an address so I can return the bracelet all I get is questions, what's the order # there was none, my address which of course I sent with my first complaint, they want a pic of bracelet which I have done twice. They obviously do not want to refund my money. Don't trust!
I recently purchased 3 of the same product, and unfortunately one of them didn't work. When I reached out for help, Jayme (Mercatalyst), a customer service agent, replied almost immediately to my concern with a great suggestion and complete understanding. I was ultimately refunded for the product that didn't work, and I was treated like a 5- star customer! THANK YOU Jayme and all the others at this company who are dedicated to exemplary service! I highly recommend morningsave for great deals- and, more importantly, incredible and quick resolutions with customer service!
Thank you for the review, Karyn!
I ordered a bracelet from this company. It was to be delivered between Dec 6th and Dec 10th. It is Dec 13th, and no bracelet. They do not have a phone number for customer service. I am waiting for a reply to my email. Their order "tracker" only tells you the progress of your order. There is no tracking number and I have no idea what delivery service is being used. Every time I check on my order online, it says it has been shipped. That was last week. I do not recommend this company.
I had the wrong color shirt sent to me. I contacted customer support, and was treated like a valued customer. I was refunded my money without a has. Thank you
Thanks for the love, Michael! <3
I will never buy from Morningsave again. They are cheaply made products. I also don't want to be charged for something if I don't use it. All in all, the products are crap.
Make sure you read five print you'll be charged 4.99 a month for membership. I would not ever do business with them.
Hello Karen,
The option to choose the membership is presented during checkout. You can select either the membership or pay the flat rate shipping fee. Neither is preselected, so you have to choose to join.
I hope this clears things up.
I had a product (JBL headphones) quit working after 60 days. I sent an email to MorningSave, and Jackie responded immediately. She was polite, very helpful and resolved the issue. I have purchased a couple of items from MorningSave and have been very happy with the results. I will definitely continue to buy from them.
Thanks for the review, Amelia! :)
When receiving my order of what was to be 3 pair of earrings, I realized only 2 pair were sent. When sending an email about the ordeal, the customer service rep. Responded so very quickly! Once I sent a picture of what I'd received per his request, another quick response was received! The issue has been addressed and has actually made my day! Thanks for hiring the best people to work for your organization! Great customer service means so much! I'm happy with what I've experienced thus far! Thanks again!
Hi Erick,
Thank you so much for sharing your experience with our support team. <3
Answer: The company is definitely SHADY. They do not list a location, phone number, or customer service. Not good. Sad thing is great Talk shows promote.
Answer: Hi Bill. Please send us a message over at morningsave.com/support so that we can sort this out for you. Thanks.
Answer: Hello, Please reach out to us via https://morningsave.com/support for assistance.
Answer: Hello, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Mary, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Jayshree, Please reach out to our customer support team via morningsave.com/support and we'll be able to assist you.
Answer: Hello, To place an order, click the item you'd like, then click the button with the price on it. That will take you to the checkout screen. Hope that helps!
Answer: Please write in to https://morningsave.com/support for assistance.
Answer: Hi there! If you're having trouble placing an order, please reach out to our customer support team at https://morningsave.com/support and we'll look into it for you. Thanks!
Answer: Hi Kathy, You'll need to head to https://morningsave.com and click on the item(s) you'd like to purchase, then click the button with the price on it and you'll be taken to the checkout screen.
Hi Caroline - I'm so glad we were able to help you out right away, and thank you for your kind words!