MorningSaveReviews 814

I needed to make a return. Ashley was very helpful guiding me through the process.
After giving her my tracking number she issued my refund.

I received a text message from my daughter saying that she was going to be getting an exploratory surgery done on her colon. So I removed the Puck Bluetooth Speaker from the box, & connected it to my cell phone because I was getting ready to take a shower. That way I would not miss the phone call from my daughter that I was expecting. Needles to say I didn't get a phone call from her. But when I checked my phone it was showing a missed call from my daughter. This Puck Bluetooth speaker didn't even make a sound when she called me, & it prevented my phone from ringing.
Ashley W., is a great employee working with the Morning Save crew. She's very professional, polite, caring, considerate, & understanding. I'm happy that I'm a Morning Save customer. She refunded the money that I spent on the Puck Bluetooth Speaker without any problem.

Ashley G. Made my return easy. I bought a KC puffer jacket for my daughter which wasn't the correct size and my daughter preferred a different style. I greatly appreciated the assistance I received to make the return. Thank you Ashley G!

All my packages I have received from MorningSave are all crushed. They do not put your items in another box; they just place the item in a shippng bag that is not insulated or padded either. Prices are great, but if giving an item as a gift, I wouldn't recommend buying from MorningSave.

Anytime when you have to pay for returns. That's a company you don't do business with ever. Fake Want Be Amazon. So damn painful I would not recommend this massager.

I had a problem with an order and Jordan in customer service resolved it immediately and certainly to my satisfaction. I must say I was surprised at the timely resolution, and won't hesitate to shop Morning Save in the future.

I ordered an item from watching the Kelly Clarkson show and paid for enhanced shipping. As of today two weeks later it has not shipped. Jordan worked with me first by giving a refund on the shipping and today assisting in cancelling as the item will not be here in time for its purpose.

I have had some issues with products I have purchased from Morning Save over the last 4 or 5 years and each time I have contacted customer service they have managed to surprise me with their quick response and satisfying results. My latest issue wasn't really a problem, but a question of saving some money. I had made a purchase on Dec 23 and on Black Friday it was put on sale for $30 less than I had paid for it. I checked on the status of my purchase and it was still being processed, so I asked since it had not been shipped yet could they give it to me for the Black Friday price. I was told unfortunately after the sale is made they can't adjust the price, but that they were able to apply a $30 coupon to my order that made the price equal to the Black Friday sale price. Not everyone tries so hard to keep their customers happy.

I ordered the wrong size, & all of my concerns were addressed in a timely manner. Morning save currently does not offer exchanges, however the return/refund process was clearly explained by email. In addition I was informed my checking account would be credited before the warehouse received the merchandise. How amazing is that? If you have any reservations about ordering from Morning save, rest assured, you will be in good hands with their customer service team.

I sent an email to Morning Save due to a product I purchased that needs assembly, but there were no directions included. Lilith is the customer service rep who was assigned my inquiry. From the first time she responded, I felt assured that we would get to the bottom of this. We have emailed back and forth 3 or 4 times; when it appeared that directions could not be found, Lilith issued a refund for the purchased product. I consider that "Above and Beyond" and I sincerely appreciate being treated so respectfully. Lilith is a good representation of your company. Kudos to her.

Never saw anything on the website indicating you are stuck with the purchase if it arrives and you don't like it. No returns for "change of mind." Purchased the MKF collection purse. Have never seen anything so cheap looking and cheaply made. Will never use them again and since I'm unable to return the bag, it's going in the trash. I wouldn't dare give this as a give to anyone.

The item I purchased did not work out the way it was supposed to so I returned it and got GREAT CUSTOMER SERVICE!

Great customer service rep who made a believer out of me. She always answered my emails in a timely fashion. Her responses were always professional and helpful.
Great job Ashley W! And thank you for all the help
I leave a very satisfied customer!
Tracy R

You cannot beat this company's customer service. It has to be the best around. They are willing to help however they can!. They take care of any issue you have and usually the same day. Would highly recommend and prices are pretty good too!

When my local Post Office took it upon itself to refuse two of my purchase and return them to Morning Save, Ashley, the Customer Service Representative there provided me with all info necessary to file a report. "Above and beyond" is what I say!

I purchased a product that had a parts failure within 60 days of purchase. The company would do nothing said the part that failed was not guaranteed by the warranty. I was beyond upset. I contacted Morning Save and Will went to work to solve the problem. I cannot say enough good things about how happy I am that they are trustworthy and value their customers satisfaction. I will not hesitate to purchase any items I need from their site. Highly recommend.

I've been shopping with them for about 3 years. Excellent products and usually if there's a problem they either refund or send a new product. I'm absolutely delighted with this website.

I've ordered a number of items from MorningSave and I'm delighted with their products. On one occasion an item I received was defective and they immediately addressed my concerns and processed a refund. They are timely and professional. I'm now ordering Christmas presents from them for family!

Very good customer service, very helpful and resolve issues fast. It's easy to return merchandise that are defective. Have very good prices on their merchandise. I recommend this company.